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DustyroboticsDustyroboticsMountain View, CA

VDC Support Specialist

Support deployment of Dusty Robotics' FieldPrint Platform on construction sites by guiding customers through BIM/VDC workflows in Revit and AutoCAD, delivering training, managing projects, and collaborating cross-functionally to drive adoption and continuous improvement. Requires 4+ years in construction/architecture/engineering with BIM/VDC experience.

Salary not listed
Hybrid4+ YOECustomer Success

About the role

What You'll Do

Implementation

  • Guide customers through layout workflows in Revit, AutoCAD, and the Dusty Portal
  • Deliver targeted training to internal teams and customers
  • Customize implementation to match evolving client needs and project goals
  • Support adoption, troubleshoot barriers, and streamline non-integrated workflows
  • Use insights to build deeper client relationships and identify expansion opportunities

Project Management

  • Coordinate resources, timelines, and communication across stakeholders
  • Identify risks early and drive projects to successful on-time delivery
  • Track progress and report to leadership on key milestones

Cross-functional Collaboration

  • Partner with product, engineering, and R&D to ensure field-deployable, client-ready solutions
  • Work alongside customer success and support teams to deliver a seamless experience
  • Collaborate to refine customer onboarding programs and implementation timelines

Continuous Improvement

  • Improve internal processes to scale VDC implementations across accounts
  • Co-develop repeatable solutions for best practices on file preparation
  • Gather feedback to inform product enhancements and process evolution

Who You Are

  • 4+ years of experience in Commercial Construction, Architecture, or Engineering-related fields
  • Experience in BIM or VDC management
  • Proficiency in Revit and AutoCAD
  • Preferred familiarity with Dynamo, Lisp routines, and construction software such as Navisworks, Mitek, Procore, and Autodesk Construction Cloud
  • Strong communication and problem-solving skills
  • Technical knowledge of construction methods and materials
  • Problem solving orientation and sharp eye for detail
  • Comfortable in a dynamic, fast-paced environment
  • Degree in Architecture, Engineering, Construction, related field, or equivalent work experience

Why You Should Join

  • Unlimited vacation policy
  • 401k with employer match
  • Reasonable work hours and flexible schedules

Skills

revitautocadbimvdcdynamonavisworksprocoreautodesk construction cloud

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