Manager, Value Engineering

Responsibilities

Identify and Frame Value for Prospects and Customers

• Own the end-to-end customer value journey, including landing, expansion, adoption, and renewal of accounts.
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers.
• Communicate value opportunities and strategic roadmaps to C-level executives in partnership with sales leadership and Celonis executives.
• Serve as an executive sponsor across the customer portfolio and position Celonis as a strategic business transformation platform.

Create and Scale Value Across the Portfolio

• Lead customers through the Celonis Value Journey and support deployment of new features, applications, and products across the customer base.
• Drive strategic growth programs focused on value creation and customer success.
• Architect improvement initiatives, manage organizational change, and pioneer new methodologies within the Value Engineering organization.
• Direct Value Engineering, Services, and Ecosystem resources throughout the customer value journey to deliver durable business outcomes.
• Build and maintain strategic customer relationships as an executive sponsor.
• Host Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs) to communicate outcomes and realized value to senior management and C-level stakeholders.

Grow and Lead Talent

• Recruit and develop Value Engineers while maintaining high standards for talent excellence.
• Develop talent through hands-on leadership, continuous feedback, coaching, and mentorship.
• Allocate resources effectively to achieve company targets related to sales, renewals, customer value, and adoption.
• Proactively communicate successes, risks, and opportunities within the organization.

Requirements

Domain and Industry Expertise

• 15+ years of business domain expertise in areas such as Finance or Supply Chain.
• Experience leading strategic transformation initiatives, such as Shared Services Transformation or System Transformation.
• Ability to develop compelling customer value roadmaps.
• Deep understanding of industry trends and C-suite strategic priorities.
• Ability to build integrated Process Intelligence roadmaps aligned with customer business goals.

Product and Value Realization Expertise

• Experience guiding customer IT teams through their Celonis Process Intelligence journey.
• Hands-on ability to demonstrate the value of Process Intelligence by building dashboards, applications, and Action Flows.
• Proven ability to accelerate customer value realization.
• Track record of identifying and prioritizing use cases, implementing improvement initiatives, and driving organizational change.
• Experience establishing operating models and training users so customers realize value and renew or expand subscriptions.

Project, Commercial, and Stakeholder Management

• Ability to plan and manage project scope, expectations, deliverables, and timelines.
• Experience leveraging partners within the Celonis ecosystem where appropriate.
• Experience preparing and presenting results to internal and external stakeholders, including senior leadership and executive teams.
• Experience applying value-selling methodologies across discovery, qualification, value assessment, and Proof of Value (PoV) engagements.
• Ability to demonstrate the full value potential of the Celonis Process Intelligence Platform.
• Ability to qualify Value Engineering engagements, conduct customer discovery sessions, allocate resources efficiently, and champion value-selling methodologies.

Leadership and Communication

• Proven ability to lead by example with a hands-on leadership style.
• Ability to support teams directly while acting as a role model across the organization.
• Native or near-native fluency in English and German, with excellent written and verbal communication skills.

Compensation and Benefits

• Restricted Stock Units (RSUs) and merit-based refresh grants for full-time employees.
• Inclusive parental leave: 24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers.
• Flexible hybrid work model, with unlimited PTO in applicable regions and generous PTO globally.
• Learning and development through a 70-20-10 framework, mentorship programs, and a dedicated learning platform.
• Subsidized Wellhub memberships, mental health counseling, and Wellness Weeks.
• Paid time off for annual Impact Days supporting community and environmental causes.
• Inclusion Think Tank and annual Inclusion Days.
• Mission-led work focused on customer value, team excellence, ownership, and sustainability.