Own internal IT operations end-to-end: manage Okta identity/access, device onboarding via Iru MDM, SaaS tooling, and SOC 2 compliance support. 3-5 years IT admin experience with hands-on Okta and Apple MDM required.

Customer Success Manager responsible for onboarding clients, driving platform adoption, monitoring account health, and building relationships with law firms, investment banks, and buy-side clients in the credit intelligence space.

Provides real-time technical and customer support to clinicians on dental lab cases, including treatment-plan review, removables design guidance, workflow troubleshooting, and coordination with lab teams. Requires at least three years of dental technician experience and strong 3Shape CAD/CAM expertise.

Provides real-time technical and customer support to clinicians on dental scans, case preparation, and CAD/CAM design modifications. Requires at least three years as a dental technician, substantial 3Shape experience, strong digital dental workflow knowledge, and fluent local-language and English communication.

Investigates complex customer issues involving APIs, integrations, logs, data, permissions, and workflows, resolving them through Support or validating escalations to Engineering. The role also establishes APAC coverage and improves documentation, tooling, and cross-functional support processes.

The Strategic Customer Success Manager will drive net revenue retention for enterprise healthcare clients, building trusted partnerships and ensuring maximum value from Clarium's AI-powered platform. This role involves strategic advising, hands-on client engagement, and cross-functional collaboration to achieve customer success and growth.

Own customer relationships, serve as the primary point of contact, and proactively identify opportunities to drive customer satisfaction and retention. Manage cross-functional efforts and establish trust with healthcare stakeholders.

This technical, customer-facing role involves owning strategic accounts from onboarding through expansion, understanding customer use cases, coordinating with engineering, and driving value and adoption of Kombo's API solutions.

The DCIM Administrator will build and run the Data Center Infrastructure Management program, ensuring accurate data and efficient physical changes across a global network. This role involves managing Nlyte workflows, maintaining data integrity, and supporting asset lifecycle management.

Own the post-sales experience for strategic enterprise biopharma accounts, driving adoption, retention, onboarding, support, and expansion. The role suits a hands-on builder with 2–4+ years of customer-facing experience, strong biology intuition, and comfort operating in an ambiguous startup environment.

The Senior IT Administrator will act as both an operator and engineer, building internal tools and automations using AI coding assistants while also managing security operations and providing IT support for hybrid and remote employees.

Deploys, implements, and optimizes an enterprise data security platform while serving as a technical advisor to customers. The role requires 5+ years of professional services experience, cloud and legacy key-management expertise, programming skills, and strong troubleshooting and communication abilities.

The Customer Engineer will help customers onboard, adopt, and grow on the Anyscale platform, troubleshooting and resolving technical issues. This role involves close coordination with engineering teams to debug complex issues and contribute to product improvement.

As an IT Support Specialist, you will be the primary point of contact for hardware, software, and network support, ensuring employees have the necessary tools and assistance. You will also contribute to building efficient IT systems and processes.

Composio is seeking a Founding Customer Success Manager to own a book of high-value enterprise and growth accounts. This role involves building customer relationships, driving product adoption, owning NRR, and creating CS processes from scratch.

Provides second-level technical support to global enterprise customers, troubleshooting complex cybersecurity and networking issues across Linux-based products and databases. The role requires at least two years of relevant experience, strong customer communication, and problem-solving skills.

Provides Tier 2 technical support to global enterprise customers, troubleshooting complex cybersecurity product issues and collaborating across engineering, operations, product, and customer teams. Requires 8+ years of similar experience, networking and Linux expertise, database knowledge, and strong customer communication skills.

Provides second-level technical support to enterprise customers, troubleshooting cybersecurity product issues and collaborating across teams on onboarding and deployment. Requires at least two years of relevant experience, networking and Linux expertise, database skills, and strong customer communication.

Provides senior technical support for FloQast’s accounting platform and integrations, owning complex cases, troubleshooting APIs and data issues, and coordinating incident resolution. The role requires 7–10 years of technical support or IT experience and close collaboration with Engineering, Sales, and Customer Success in APAC.

The Customer Success Manager will support clients as a day-to-day point of contact, ensuring a high-quality client experience through onboarding, education, and ongoing account support. This role involves executing workflows, delivering training, troubleshooting issues, and maintaining client records.

As a Member Success Manager, you will manage a portfolio of 400 solo entrepreneurs, acting as their trusted advisor for tax, accounting, and business operations. You will proactively engage members, identify risks and opportunities, and deliver exceptional service to ensure their financial and operational success.

The Client Relationship Manager serves as the primary relationship manager for a portfolio of servicing clients and strategic partners within the manufactured housing finance space. This role is responsible for overseeing client relationships, coordinating servicing operations, supporting servicing transfer initiatives, and driving operational excellence across assigned portfolios.

The Client Onboarding Manager leads a team of specialists to ensure a seamless POS implementation experience for clients. This role focuses on driving operational excellence, process improvements, and team development while maintaining high client satisfaction.

Flint is seeking its first Customer Success Manager to act as a strategic advisor to marketing teams, owning the customer relationship from sign-up through expansion. This role involves onboarding, monitoring customer health, driving new use cases, and developing case studies.

Own adoption strategy and outcomes for a small book of complex enterprise homebuilders, leading them through implementation, launch, and value realization. Drive executive alignment, change management, and cross-functional coordination to transform how customers operate.

Lead technical training and customer enablement for Shield AI's Hivemind autonomy software. Develop training materials, deliver in-person instruction, and support customer engineers in building autonomy applications. Requires 7+ years experience and strong C++/Python skills.

As a Product Support Specialist, you will provide end-to-end customer support, investigate and resolve technical issues, and surface customer feedback to inform product choices. This role involves engaging with a technical customer community and contributing to technical documentation.

Provide dedicated technical support for enterprise customers, troubleshooting complex issues with REST APIs, SSO/SAML/OAuth, cloud platforms, and search technologies while building customer relationships.

Provide dedicated proactive and reactive technical support for enterprise customers, troubleshooting complex issues across cloud, APIs, SSO, and search/knowledge systems while driving product improvements.

Guides enterprise customers through AI agent deployments, adoption, and value realization while influencing product improvements. Requires 4+ years in customer-facing B2B SaaS, strong technical and communication skills, and professional fluency in English and German.

Leads the strategy and architecture for scalable customer onboarding, adoption, engagement, community, and advocacy programs at a B2B SaaS company. The role requires 8–10+ years of customer-facing program experience, strong lifecycle and behavioral engagement expertise, and the ability to build data-driven systems from scratch.

Leads Clay’s Enterprise Growth Strategy team, coaching customer success professionals and owning strategic enterprise relationships. The role focuses on expansion, retention, customer health, scalable playbooks, and cross-functional collaboration in a B2B SaaS environment.

Senior customer-facing Field Support Engineer providing technical authority for X-BAT AI-piloted VTOL aircraft systems, diagnosing avionics, propulsion, and mission system issues in deployed and test environments. Requires 8+ years aircraft/UAS maintenance experience and ability to travel/deploy with customers.

Lead end-to-end deployments of AI agents for healthcare clients, owning relationships and driving ROI. Requires 2+ years in customer success, consulting, or similar client-facing roles with strong analytical and communication skills.

Lead end-to-end deployments of AI denial management solutions, owning customer relationships, building executive deliverables, and driving ROI outcomes for healthcare clients. Requires 2+ years client-facing experience and strong analytical and communication skills.

IT Operations Engineer responsible for designing scalable IT infrastructure and providing technical support across systems, networks, and SaaS applications in a fast-paced environment.

Lead a team of ~10 Technical Support Specialists and Engineers at a fast-growing AI customer service platform. Drive CS metrics, build team culture, and improve processes in a hybrid SaaS environment.

Strategic Customer Success Manager role owning account outcomes for a TPM SaaS platform serving CPG brands. Requires 5+ years in trade promotion management with strong critical thinking and communication skills to drive adoption and customer value.

Own customer-facing resolution for billing, invoicing, payment, subscription, and account access issues. Handle renewals, refunds, payment failures, and enterprise billing workflows while partnering with Finance and Engineering.

Provides end-to-end technical support for customers using Sardine’s API-driven risk and payment platform. The role requires 5+ years of relevant experience, strong web/API and cloud knowledge, SQL proficiency, and the ability to troubleshoot B2B SaaS issues independently.

Manage customer onboarding, training, and support for AI-powered agricultural robotics systems across farms in Mexico, Latin America, California, and Washington.

Lead and scale post-sale customer experience at an AI manufacturing platform. Own strategic enterprise accounts while building a high-performing CS team and defining CS processes.

Provide technical support for an AI platform, troubleshooting integrations and resolving customer issues while collaborating with product and engineering teams.

Support NCBI's high-traffic biomedical platforms by monitoring, analyzing, and mitigating web abuse, DDoS, and scraping across hybrid cloud and on-prem infrastructure. Requires strong web architecture knowledge and hands-on experience with cloud security controls.

Build and scale AI-assisted internal tooling and automations across SaaS systems. Partner with Automation leads on agent infrastructure while maintaining integrations and documentation that enable company-wide self-service.

Serve as the named technical support contact for strategic enterprise accounts, owning end-to-end technical issue resolution and partnering with CS, Sales, and Applied AI teams. Requires 5+ years in escalated enterprise technical support, deep API/SaaS fluency, and experience with SSO/SAML/OAuth.

Lead a team of 5 CSMs managing Checkr's largest strategic accounts. Drive retention, expansion, and executive relationships while mentoring the team and collaborating cross-functionally.

Support ML infrastructure at scale: troubleshoot Kubernetes, GPU clusters, and distributed training systems while collaborating directly with engineering teams and customers.

Own end-to-end customer onboarding from contract to graduation for an AI-native payroll platform. Drive activation KPIs (time to first payroll, 90%+ graduation rate) while managing tiered implementations across startups to 200+ employee companies.

Provides technical customer support for Rippling’s Finance, HR, and IT platform by diagnosing issues, guiding customers to resolution, documenting interactions, and sharing product feedback. Requires 1–4 years of technical support experience, strong communication skills, and night-shift availability.