IT Systems Administrator

What You'll Own

Identity & Access Management

• Administer Okta across our full tool stack — managing SSO, SCIM provisioning, and app integrations
• Onboard and offboard users across both Okta and non-Okta applications
• Add and deactivate tools in Okta as our stack evolves
• Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly

IT Onboarding & Endpoint Management

• Own the new hire IT onboarding experience — from laptop setup to tool access on day one
• Manage device enrollment, configuration, and compliance through Iru
• Maintain hardware inventory and manage device lifecycle

SaaS & Vendor Management

• Serve as the point of contact for IT tool vendors
• Identify integration requirements for new tools and manage their setup and deprecation
• Maintain documentation on our tool stack, access policies, and vendor relationships

SOC 2 Readiness

• Partner with our Systems Team to support SOC 2 compliance efforts
• Help implement and manage our future compliance platform, such as Vanta
• Ensure IT processes around access, onboarding, and offboarding meet audit requirements

What We're Looking For

• 3–5 years of experience in a corporate IT or systems administration role, ideally at a tech company
• Hands-on Okta experience — you've set up SSO integrations and managed provisioning, not just administered existing configs
• Experience with an Apple-focused MDM — Iru/Kandji, Jamf, or similar
• Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment
• Experience with compliance platforms like Vanta or Drata is a plus
• Strong communicator who can work cross-functionally with operations, engineering, and external vendors
• Organized and process-oriented — you document what you build and build for repeatability

Compensation & Benefits

Substack’s compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits. Our cash compensation salary range for this role is $120,000-$160,000.