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Applied IntuitionApplied IntuitionSunnyvale, CA

IT Operations Engineer

IT Operations Engineer responsible for designing scalable IT infrastructure and providing technical support across systems, networks, and SaaS applications in a fast-paced environment.

108k – 125k
On-site5+ YOEIT Support

About the role

Responsibilities

  • Design and build out a scalable IT infrastructure for a rapidly growing organization
  • Respond to information technology help desk requests and provide assistance via phone, email, remote access, and onsite support, escalating more complex requests to senior staff members
  • Provide technical assistance and support for issues related to computer systems, networks, software, and hardware

Requirements

  • 5-7+ years in IT operations including system administration, server support, project implementation, and desktop support in a fast paced environment
  • Experience with Google Workspace, or other Active Directory systems
  • Experience supporting a broad range of computer systems (Linux, Windows, and Mac)
  • Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points)
  • Experience in deploying, integrating, and administration of SaaS applications
  • Ability to operate in high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible
  • Experience in creating IT processes and procedures

Nice to Have

  • Knowledge of data protection operations and laws (GDPR)
  • Managed Fortinet network stack
  • Knowledge of MDM best practices
  • CCNA certification
  • Experience with Powershell, bash, and shell scripting

Skills

Google WorkspaceActive DirectoryLinuxWindowsMacVpnDNSFirewallsRoutersSwitchesSaaSPowerShellBashShell ScriptingFortinet

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