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Provides Tier 2 technical support and consultative guidance to APAC SaaS clients, troubleshooting complex platform issues, managing escalations, and coordinating with internal teams. Requires 5+ years of technical or product support experience, client-facing enterprise support experience, and web technology knowledge.
Provides technical customer support for SaaS product used by Airbnb hosts, troubleshooting issues, creating educational content, and advocating for user needs to product/engineering teams. Requires 3+ years in SaaS support and adaptability to fast-paced changes.
Customer Engineer owns product solutions for customer installations, architects custom integrations, scopes SOWs, and coordinates launches with Sales and Success teams. Requires strong systems thinking, technical communication, and integration expertise for government clients.
Leads development of advanced speech recognition, NLP, and biometrics software using C++ and Golang in cloud-native Linux/Docker environments. Requires 5+ years experience with multithreaded coding, DevOps, and cloud platforms like AWS.
Owns vision, roadmap, and execution for Workplace platform, managing desk reservations, space utilization, and operations to drive efficiency and seamless employee experiences. Requires 5+ years B2B PM experience, CS/engineering degree, and data-driven mindset in onsite SF role.
Generates high-quality sales pipeline through outbound prospecting via cold calls, email, LinkedIn, and events. Qualifies opportunities, uses AI/automation tools, and collaborates with sales team; requires 1+ years B2B SaaS sales experience.
Drives product adoption for Intercom's AI-powered customer service tools like Fin, designs scalable engagement strategies, owns onboarding, monitors health signals, and collaborates cross-functionally to ensure customer success at scale. Requires 2-4+ years in SaaS customer-facing roles and AI interest.
Builds and automates growth marketing workflows, performance ad integrations, and data tools using Python/SQL to acquire, engage, and retain workers. Requires 3+ years in growth engineering with expertise in marketing automation and A/B testing.
Designs and ships delightful mobile/web product experiences, partnering with engineers from scoping to prototypes. Requires 2-7 years experience, strong visual craft, AI tools proficiency, and collaborative mindset in fast-paced startup environment.
Builds and evolves internal developer platforms using Kubernetes, Terraform, and GitOps to enhance reliability, scalability, and DevEx. Requires 5+ years in platform engineering, strong AWS and cloud-native expertise, with on-call responsibilities.
Leads Forward Deployed Engineering team to deliver technical solutions for complex enterprise deals, owning outcomes in high-stakes deployments while providing sales support and shaping product roadmap. Requires 5+ years technical experience and 3+ years leading customer-facing teams.
Leads execution of customer programs for satellite missions across commercial and government sectors, ensuring reliable deployments and operational readiness. Builds program management organization, operational infrastructure, and cross-team accountability in fast-paced space tech environment.
Leads a full-stack engineering squad focused on pricing systems, managing team delivery, growth, and technical quality while partnering with Product, Data, and Ops. Requires 5+ years software engineering in distributed systems and 3+ years managing engineers.
Staff backend engineer architects scalable distributed systems for fantasy sports platform handling millions of concurrent users, builds core services for contests and real-time experiences, and mentors engineers. Requires 7+ years experience with backend languages, databases, cloud, and high-availability systems.
Leads full sales cycles for enterprise B2B SaaS deals targeting mission-driven organizations, managing complex pipelines, delivering demos, and closing high-value ARR contracts while exceeding quotas. Requires 2+ years B2B SaaS sales experience with methodologies like MEDDIC.
As Director, Data Science, you will lead and mentor data scientists, guiding multiple data science projects involving statistical modeling, experiment design, and classifier implementation. You will drive product and business impact by fostering a data-driven culture and developing strategies for actionable insights.
Builds and maintains backend systems powering agentic AI features for enterprise revenue workflows using Node.js and modern AI frameworks. Designs multi-agent systems that orchestrate complex GTM tasks with LLMs, focusing on state management and production deployment.
AI Solutions Engineer owns technical aspects of enterprise deals for Scribe Optimize, leading demos, POCs, and ROI narratives while bridging sales, customer success, and product teams. Requires 5+ years pre/post-sales experience and strong AI fluency.
Own and expand strategic Fortune 1000 accounts for Scribe's AI documentation platform, leading complex multi-threaded sales cycles to close six- and seven-figure deals. Requires 8+ years SaaS sales experience with proven enterprise track record and C-suite navigation skills.
Senior DevOps Engineer responsible for designing and operating secure, scalable AWS infrastructure, CI/CD pipelines, container platforms, and AI-assisted observability. The role requires 7+ years of DevOps, SRE, or cloud engineering experience and strong expertise in infrastructure as code, AWS, containers, scripting, and compliance.
Senior DevSecOps Engineer responsible for securing AWS and Kubernetes platforms, embedding automated security controls into CI/CD pipelines, leading threat modeling and incident response, and translating compliance requirements into scalable engineering guardrails. Requires 7+ years of security or cloud infrastructure experience.
Manages renewals, expansions, forecasting, and strategic relationships across Americas accounts in corporate, higher education, and K-12 sectors. Requires five years of sales or account management experience, SaaS familiarity, CRM proficiency, and a bachelor's degree.
Owns portfolio of ~100 customers in waste management SaaS, guiding them to success through best practices, data analysis, renewals, and expansion while collaborating cross-functionally. Requires strong communication, project management, and industry knowledge.
Lead personalization and classification algorithm productionization, building ML model-serving infrastructure and translating experimental outputs into scalable production systems. Requires 5+ years experience, backend/infrastructure specialization, and proficiency in AWS, Java, Python, and TypeScript.
Engineering Manager leads software engineering teams building full-stack AI-powered government software, providing technical architecture, hands-on coding (up to 20%), mentorship, and cross-functional alignment. Requires 4+ years software engineering (full-stack) and 2+ years leadership experience.
Designs, builds, and optimizes large-scale distributed database systems, pipelines, and performance tooling. The role requires expert database architecture and tuning expertise, AWS and Terraform experience, strong cross-functional leadership, and 14+ years of related experience or an equivalent advanced-degree pathway.
Staff Customer Support Advocate delivers frontline support via chat, email, and calls for complex issues while leading projects to improve documentation, AI training, and team processes. Requires 7+ years in SaaS customer-facing roles with advanced troubleshooting skills.
Own the technical direction of the web platform, including shared UI frameworks, component libraries, tooling, and release infrastructure. The role requires 7+ years of frontend experience with deep React and TypeScript expertise, platform-level leadership, and strong web-performance knowledge.
Builds and maintains full-stack web applications for AEC detail management software, owning features from design to deployment. Requires strong React, JavaScript/TypeScript expertise and full-stack experience.
P&L owner for Startpage driving AI-native transformation of private search, including product roadmap, growth, monetization, and operations. Requires 5+ years in consumer internet/AI and 2+ years GM/P&L experience.
Account Executive responsible for prospecting, selling, and stewarding new B2B customers through the first 6 months of Order.co adoption. Requires 3+ years SaaS sales experience in startups with strong pipeline management skills.
Technical Support Specialist owns complex technical queries, debugs issues, escalates investigations, and collaborates with product teams to improve the platform. Requires 3-4+ years technical support experience, API knowledge, and strong problem-solving in a hybrid Chicago role.
Build and lead development of resilient, scalable POS integrations and distributed systems for the In-Store team. The role requires 4+ years of software engineering experience, advanced .NET and C# expertise, cloud and DevOps proficiency, and strong technical leadership.
Leads end-to-end UX product design for public safety SaaS platforms serving first responders, owning research, ideation, iteration, and cross-functional collaboration to deliver intuitive designs across devices. Requires 7+ years experience including 3+ in complex enterprise SaaS.
Leads a team of mid-market Account Executives driving new business revenue in North America, focusing on sales strategy, team performance, and growth with AI product Fin. Requires 5+ years quota-carrying sales and 3+ years management experience.
Builds and launches AI-powered workflow automation products for government agencies, owning full development from needs identification to production using LLMs, RAG, and multi-agent systems. Requires 5+ years experience with generative AI and product engineering in startups.
Leads backend team architecting and scaling core API infrastructure for high-volume GTM data (60+ TB), powering low-latency services for sales, marketing, and customer success. Requires 5+ years backend experience with Node.js, ClickHouse, AWS, and distributed systems expertise; fully onsite in SF.
Designs and evolves scalable Iceberg-based lakehouse architecture, metadata governance, and security controls for analytics, product, and AI systems. Requires 12+ years experience with Python, SQL, Airflow, and major cloud platforms.
Leads strategy and execution of full-funnel demand generation campaigns to drive inbound pipeline, optimizes paid media and ABM programs, and analyzes performance for B2B enterprise SaaS. Requires 7+ years experience with HubSpot and data-driven marketing in high-growth environments.
Leads a team of senior AI engineers building and maintaining Front's core AI platform, including LLM integrations, RAG pipelines, and evaluation systems. Guides strategic AI investments, architectural decisions, and cross-team collaboration to enable reliable AI-powered product features.
Leads communications function to build Gigs' brand narrative, secure media coverage, and position executives. Requires 10+ years in tech communications with strong US media connections and execution under pressure.
Senior Full-Stack Engineer builds scalable distributed systems and data processing alongside AI models using Python/Django backend and React/NextJS frontend. Requires 5+ years experience, engineering best practices, and AI familiarity.
Founding Product Designer owns product coherence, defines shared interaction patterns, design systems, and core government workflows for a scaling AI platform serving municipalities. Partners with PM and engineering using AI-native tools like Figma, Lovable, and Cursor; requires 5+ years in complex SaaS design.
Hands-on Sr. Media Buyer owning end-to-end paid social execution on Meta and TikTok for subscription D2C products, focusing on AI-driven creative testing, campaign optimization, and subscriber LTV.
Senior Backend Engineer builds and optimizes backend features in Django monolith for core document workflows, improves performance/reliability, and collaborates cross-functionally. Requires 5+ years backend experience, Python expertise, and engineering best practices.
Staff Backend Engineer leads development of core features in Django monolith, optimizes performance and scalability for user workflows like Scribe viewing/editing, and mentors team. Requires 8+ years backend experience with Python, database optimization, and engineering best practices.
Owns end-to-end UX design for B2B workplace management platform across web, mobile, kiosk, and integrations. Collaborates with PMs and engineers, conducts user research, maintains design system, requires 8+ years experience and Figma expertise.
Leads corporate communications by building Workwhile as the go-to source for labor market intelligence through data-driven content, media relations, academic partnerships, and rapid news response. Requires media savvy, data fluency, storytelling, and self-starting hustle.
Generate pipeline by prospecting and qualifying nonprofit decision-makers through cold outreach. Set up meetings for Account Executives in a fully remote BDR role with $75k OTE.
Leads the architecture and performance of high-throughput real-time streaming and Lakehouse data platforms. The role requires 8+ years of software engineering experience, deep Scala or Java and JVM expertise, extensive Kafka experience, and strong AWS capabilities.