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Capacity

Capacity

University City, Missouri

AI-powered support automation platform

About

Capacity builds an AI-driven platform that automates customer and employee support through virtual agents, workflows, and knowledge orchestration across chat, voice, email, and more. It serves 20,000+ organizations in industries like finance, healthcare, retail, and contact centers. This reduces support costs, deflects repetitive inquiries, and enables teams to focus on complex issues.

Tech stack

Linux, Docker, GitHub, Rippling, Jira, CRM software, Salesforce, Lead Generation, C++, Go, Kubernetes, AWS, Git, RabbitMQ, Redis

Perks & benefits

Unlimited PTO, 401k, Dental insurance

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Open jobs

7
Capacity

Capacity

Edinburgh, United Kingdom

Speech Technology Research Intern
£27k+/yrRemoteAI Research

Conduct speech technology research on text-to-speech, ASR, speech-to-speech, and speech analysis models during a six-month project. The role requires a relevant master's qualification or PhD study, neural-network development experience, and Python skills.

Capacity

Capacity

United States

Speech Analytics Analyst
$45k+/yrRemoteData Analytics

Analyzes conversational and call-center data to identify patterns, configure speech analytics solutions, build dashboards, and deliver actionable customer insights. The role requires strong analytical and communication skills, customer-facing experience, and a bachelor's degree or equivalent experience.

Capacity

Capacity

Spain

Ingeniero de Software de IA Segura
€35k+/yrRemoteBackend Engineering

Construye microservicios, APIs y componentes de infraestructura para una plataforma de inferencia de IA segura, con énfasis en atestación, criptografía, aislamiento de contenedores y comunicaciones mTLS. Requiere experiencia profesional con Python, Rust o C/C++ y automatización CI/CD.

Capacity

Capacity

Spain

Software Engineer, Secure AI
€35k+/yrRemoteBackend Engineering

Build and integrate secure, high-performance backend services for confidential AI inference, including APIs, cryptographic attestation workflows, gateways, and cloud-native orchestration. The role requires professional systems programming experience and familiarity with CI/CD and containerized environments.

Capacity

Capacity

United States

Software Engineer, Enablement
$150k+/yrRemote3+ YOEDevOps / SRE

Design, build, and operate AI-powered engineering tools and developer productivity platforms. Focus on AI pairing pipelines, automated workflows, and internal tooling to accelerate engineering velocity.

Capacity

Capacity

United States

Solution Consultant
$100k+/yrRemote10+ YOESolutions Architecture

As a Solution Consultant, you will be the functional and technical authority on implementation projects, translating client business needs into concrete, build-ready architectures for Capacity's AI-powered support automation platform. This role requires strong communication, precision, and curiosity.

Capacity

Capacity

United States

Software Engineer III
$115k+/yrRemote5+ YOEBackend Engineering

Leads development of advanced speech recognition, NLP, and biometrics software using C++ and Golang in cloud-native Linux/Docker environments. Requires 5+ years experience with multithreaded coding, DevOps, and cloud platforms like AWS.