Provides multilingual travel support across chat, calls, and email, handling air, rail, hotel, and other bookings while resolving urgent customer issues. Requires 5+ years of travel consulting experience, 3+ years with a GDS, and fluency in English and Spanish.

Provides multilingual customer support for air, rail, hotel, and other travel bookings through chat, phone, and email. The role requires 5+ years of travel consulting experience, GDS expertise, and fluency in English and Italian.

Provides direct customer support for flight, rail, hotel, and rental-car bookings through chat, phone, and email. Requires at least five years of travel-consultant experience, GDS expertise, fluent German, and strong English communication skills.

Provides multilingual customer support for air, rail, hotel, and other travel bookings using GDS platforms. The role requires at least three years of travel consulting and GDS experience, French and English fluency, and hybrid availability in Paris.

Provides multilingual, multichannel support for corporate and leisure travelers, handling complex bookings and travel service issues. Requires at least five years of business travel booking experience, advanced Sabre or Amadeus expertise, and fluency in Hebrew and English.

Provides multichannel support for corporate and leisure travelers, handling complex bookings, ticketing, and itinerary issues. Requires at least five years of business travel booking experience, advanced Sabre or Amadeus expertise, and fluency in German.

Provides multilingual customer support for business travelers by managing air, rail, hotel, and other travel bookings through chat, phone, and email. Requires 5+ years of travel consulting experience, GDS expertise, and fluency in English and German.

Provides multilingual customer support for business travelers by managing air, rail, hotel, car, and other travel bookings across chat, phone, and email. Requires 5+ years of travel consulting experience, GDS expertise, and fluency in English and French.

Leads a premium customer support team, overseeing escalations, staffing, performance management, coaching, and operational improvements. Requires 8+ years in customer service or operations, including 5 years managing staff, plus strong analytical and crisis-management skills.

Gère des équipes de soutien à la clientèle, supervise les opérations et les escalades sensibles, et améliore le rendement par le coaching, l’analyse des données et la gestion des effectifs. Le poste exige au moins 8 ans d’expérience, dont 5 ans en gestion directe du personnel.

Provides end-to-end support for customers using Rippling’s SaaS platform through email, chat, and video, resolving issues and sharing product feedback. The role requires a bachelor’s degree, 1–4 years of SaaS support experience, strong communication and troubleshooting skills, and availability for night shifts.

Licensed Loan Advisor guiding borrowers through Upstart's home lending (HELOC) application process via phone/written consultations, managing tasks, resolving issues with cross-functional teams, and contributing to process improvements in a scaling mortgage operations team. Requires active NMLS license and 2+ years in customer-facing lending roles.

Serve as the primary point of contact for customer benefits inquiries and issues across medical, dental, retirement, HSA/FSA and other perks. Troubleshoot, resolve cases via phone/ticket/chat, ensure regulatory compliance, and act as a subject matter expert on Justworks benefits tools while collaborating on product improvements.

Patient Engagement Specialist responsible for high-volume outbound calls (150-200/day), educating patients on at-home healthcare services, building trust, and booking appointments (avg 19/day). Requires 2+ years outbound call center experience (1+ in healthcare), EHR proficiency, and strong multi-channel communication skills.

Serve as first line of defense for customer questions at an AI accounting agent company. Triage/resolve tickets, build knowledge base and runbooks, route product feedback to engineering, and turn support signals into product improvements.

Supports users of a software creation platform, improves support workflows and documentation, and channels customer feedback into product development. The role suits a recently graduated, analytical, proactive communicator with strong curiosity about AI tools.

Provides phone-based support for restaurant POS software, payment devices, and peripherals, troubleshooting client issues and escalating complex cases. The role requires fluent Polish, strong English, basic networking knowledge, and availability for a hybrid night shift in Kraków.

Support users of Kalshi's prediction market platform by responding to inquiries, troubleshooting issues, and educating on trading mechanics. Identify patterns, improve support processes and documentation, and provide feedback to Product and Engineering teams. Requires 2+ years in customer support or operations, strong communication, and problem-solving skills.

Own frontline customer support for Polymarket's prediction market platform, resolving tickets and live chats while using insights to improve AI tooling, processes, automation, and the product. Requires 1+ years customer-facing experience, data comfort, and collaboration with engineering teams.

Provide white-glove insurance support and claims assistance to residents and property managers while handling business entity formation, licensing, and multi-state regulatory compliance for a Resident Experience Platform. Requires active P&C license and 3+ years relevant experience.

Support Specialist providing prompt, empathetic help to travel advisors across booking, account, finance, and experience queues. Requires 1-2 years customer support experience, strong metrics performance, and comfort with technical tools; NYC-based.

Leads enablement functions (Knowledge, Quality, Learning, Tooling) to scale Lyft's AI-native support operations. Sets vision, drives execution, and partners cross-functionally while managing 4-6 direct reports.

Provide frontline travel support for Bilt members via email and chat, handling bookings, redemptions, troubleshooting, and escalations while maintaining accurate records.

Front-line Customer Support Specialist handling high-volume inbound inquiries via phone, email, and chat for a SaaS employment verification platform. Requires 1+ years support experience and strong troubleshooting skills.

Support Operations Intern handling Tier 1 and Tier 2 support tickets end-to-end, maintaining fast reply times and high CSAT scores while synthesizing patterns to relay upstream.

Provides inbound and callback patient support, including appointment scheduling, rescheduling, status checks, and medication refill assistance. Requires call center or healthcare-support experience, strong English communication, reliable connectivity, and completion of a four-week training program.

Handle high-volume phone consultations helping clients navigate disability benefits and insurance compensation processes. Requires 3+ years of customer-facing experience and strong interpersonal skills.

Support clients seeking disability benefits or insurance compensation by conducting phone consultations, assessing eligibility, and guiding next steps. Requires a bachelor's degree, 1+ year of work experience, strong interpersonal skills, and ability to learn complex systems quickly.

Provide front-line technical support for developers integrating with OpenRouter's LLM API. Diagnose complex issues across multiple providers, reproduce bugs, and deliver clear, empathetic communication to highly technical users.

Provide technical support via phone, email, and chat for Built's real estate finance platform. Troubleshoot issues, log tickets, and advocate for customers while meeting performance metrics.

Provide first-line technical support for Zoo Design Studio and Zookeeper, troubleshooting issues, creating documentation, and delivering feedback to product teams. Requires 2+ years in customer/technical support and experience with SaaS or engineering software.

Bilingual (English/Spanish) frontline support specialist handling customer inquiries via phone, email, SMS, and chat for education savings account programs. Requires 3+ years support experience and Zendesk proficiency.

Provides remote administrative and patient support for US medical practices, including scheduling, call triage, insurance coordination, medical records, billing, and scribing. Requires fluent English, a customer-service mindset, and US healthcare experience.

Lead Support organization across retail CX, advisor support, and operations. Manage global BPO partnerships, multimillion-dollar budget, quality standards, and cross-functional readiness for product and regulatory changes.

Provide concierge-quality support for Wrapbook's payroll platform, handling cases via email, chat, and phone while troubleshooting production workflows and escalating critical issues. Requires 2+ years in customer/technical support or film production admin roles, plus strong knowledge of film/TV workflows.

Lead customer support and onboarding operations for a fintech compliance platform. Build tiered support, SLAs, onboarding playbooks, and scale a team while partnering closely with founders and engineering.

Leads the APAC billing support shift while owning organization-wide quality, training, escalation, hiring, and performance programs. Requires 7+ years in support operations, management experience, strong analytical ability, and technical fluency for developer-facing billing issues.

Build and lead AI-powered support systems for Wonderschool's childcare products. Handle tickets directly, automate workflows with AI agents, convert support insights into product fixes, and lead a small team while reporting to the CEO.

Supports SOC 2 attestation and cybersecurity assurance engagements for SaaS clients. Coordinates evidence collection, client communication, and project tracking while building toward CISA/CISSP certifications.

Handles complex community safety cases, investigates incidents, supports survivors through trauma-informed communication, and makes policy-based resolutions. The role requires fluent Japanese and English, strong crisis-management and conflict-resolution skills, and at least one year of relevant experience.

Provide onsite and remote technical support for Skydio drone systems to commercial and government customers. Troubleshoot UAS hardware, software, and network issues while serving as liaison between customers and internal product/engineering teams.

Provide evening/overnight email support for a B2B SaaS healthcare platform, handling tickets, troubleshooting issues, and collaborating with engineering during biweekly releases. Requires rehab clinician experience and strong analytical and communication skills.

Provides real-time technical and customer support to clinicians on dental lab cases, including treatment-plan review, removables design guidance, workflow troubleshooting, and coordination with lab teams. Requires at least three years of dental technician experience and strong 3Shape CAD/CAM expertise.

As a Product Support Specialist, you will provide end-to-end customer support, investigate and resolve technical issues, and surface customer feedback to inform product choices. This role involves engaging with a technical customer community and contributing to technical documentation.

Lead a team of ~10 Technical Support Specialists and Engineers at a fast-growing AI customer service platform. Drive CS metrics, build team culture, and improve processes in a hybrid SaaS environment.

Own customer-facing resolution for billing, invoicing, payment, subscription, and account access issues. Handle renewals, refunds, payment failures, and enterprise billing workflows while partnering with Finance and Engineering.

Handles complex SaaS billing inquiries, payment issues, reconciliations, and customer escalations while collaborating with internal teams. Requires a bachelor's degree, 1–4 years of SaaS support experience, strong billing knowledge, and willingness to work night shifts.

Own and resolve complex medical billing and insurance cases end-to-end for users, advocating with providers and insurers via phone/email/fax. Requires 2+ years in healthcare advocacy or billing, HIPAA knowledge, and flexible EST scheduling.

Handles complex, sensitive safety cases for Airbnb customers through multiple contact channels. The role requires at least three years of relevant contact-center or Trust & Safety experience, strong communication and risk-assessment skills, and flexibility for varied shifts.

Le ou la spécialiste gère des dossiers complexes liés à la sécurité de la communauté, évalue les risques et soutient les clients avec empathie et discernement. Le poste exige plus de trois ans d'expérience pertinente, d'excellentes aptitudes de communication et une disponibilité pour des horaires variables.