Cybersecurity Account Associate

Key Responsibilities

• Serve as a primary point of contact for day-to-day client questions during SOC 2 audit projects, ensuring timely and professional communication.
• Coordinate and track audit evidence requests, including sending requests, collecting documentation, and following up with client stakeholders.
• Help organize and maintain audit workpapers, client documentation, and project artifacts in our internal systems.
• Support senior auditors in performing control walkthroughs, scheduling interviews, and documenting client processes related to SOC 2 trust services criteria.
• Monitor project timelines, update project plans, and proactively flag risks or delays to engagement leads.
• Assist with drafting client-facing communications such as status updates, meeting summaries, and evidence request lists.
• Perform light analysis on client security and IT control documentation (e.g., access control lists, change management logs, policies) under the guidance of senior team members.
• Contribute to internal knowledge bases, checklists, and templates to improve the consistency and quality of SOC 2 engagements.
• Participate in training on SOC 2, security frameworks (e.g., ISO 27001, NIST), and IT audit methodologies to build toward professional certifications such as CISA or CISSP.

Required Qualifications

• Bachelor's degree in information systems, computer science, business, accounting, or a related field.
• 1–2 years of experience in customer service, IT support, IT operations, or technology/IT sales with a strong customer-facing component.
• Demonstrated ability to manage multiple tasks, prioritize workload, and meet deadlines in a structured environment.
• Strong written and verbal communication skills, including experience communicating with non-technical stakeholders.
• Comfort working with common productivity tools (e.g., Office/Google Suite, ticketing or CRM systems, collaboration tools).
• Interest in cybersecurity, IT audit, and assurance, with a desire to build a long-term career in this space.

Preferred Qualifications

• Current or in-progress CISA or CISSP (including Associate-level status), or an active study plan toward these certifications.
• Experience supporting audits, IT control reviews, or GRC/compliance programs (e.g., SOC 2, ISO 27001, NIST CSF, HIPAA, PCI DSS).
• Exposure to SaaS environments, cloud platforms, or core IT security concepts such as access management, logging, and change management.
• Prior experience in a client service or consulting environment coordinating multiple stakeholders.

Compensation & Work Environment

• Starting hourly rate: $15–$20 per hour, based on experience and qualifications.
• On-site role based in Bozeman, Montana, with all work performed in office five days a week.
• Structured mentorship from senior auditors and security professionals, with opportunities to obtain the experience hours required for CISA/CISSP eligibility over time.
• Ongoing training on SOC 2 auditing, cybersecurity frameworks, and client service best practices to accelerate your professional growth.