Provides empathetic customer support across chat, email, and phone for a fintech product, handling account and payment issues, educating users, identifying product problems, and partnering with engineering and banks. Requires 2+ years of customer support experience and weekend availability.

Provides advanced customer support for international payroll, benefits, and EOR cases while improving workflows, documentation, training, and product feedback. Requires 4+ years in customer-facing support and strong problem-solving, communication, and cross-functional collaboration skills.

Provides high-volume, real-time customer support across X, Instagram, and Facebook, resolving direct messages and routing public responses for approval. Requires at least two years of social support or community management experience, concise judgment-driven writing, SLA triage, and cryptocurrency familiarity.

Handles inbound and outbound customer contacts, payments, chat support, and issue resolution for powersports loan servicing. Requires bilingual Spanish/English fluency, at least two years of customer service experience, and strong communication and problem-solving skills.

Supports external users, troubleshoots issues, and improves operational processes within Stripe’s managed support organization. The role requires strong communication, analytical and problem-solving skills, user-facing operations experience, and willingness to work rotating weekend shifts onsite.

Provides bilingual Spanish customer support across phone, chat, and email, investigating order and account issues, documenting cases, and escalating complex problems. Requires at least one year of customer-facing experience, strong communication and problem-solving skills, and schedule flexibility.

Manages at-risk drug and occupational health screening reports through customer, clinic, and candidate outreach, resolving exceptions and identifying systemic process gaps. Requires at least two years of customer-facing, vendor-facing, or coordination experience, strong judgment, phone skills, and HIPAA awareness.

Leads daily operations and people management for a Lab Visit Support team, overseeing staffing, quality, escalations, coaching, and member experience. The role requires strong operational judgment, frontline team-management experience, and availability for specified weekday shifts plus rotating weekend and holiday on-call coverage.

Provides remote onboarding, verification, funding, and customer support for cryptocurrency clients, resolving questions and escalating compliance risks. Requires at least two years of customer service or business support experience, English fluency, and availability for rotating 24/7 shifts.

Investigate sensitive Trust & Safety incidents, support customers during escalations and emergencies, and make impartial decisions on safety and policy issues. The role requires German fluency, strong English communication, crisis de-escalation skills, and at least two years of related experience.

Investigates sensitive Trust and Safety incidents, supports customers during emergencies, and makes objective decisions about safety, policy, and veterinary claims. The role requires French fluency, strong English communication, de-escalation experience, and at least two years in Trust and Safety or a related field.

Provides compassionate inbound phone support for patients and caregivers, routing clinical concerns, coordinating appointments, documenting interactions, and handling healthcare administration. Requires 1–2 years of healthcare or patient-support experience, strong communication, attention to detail, and sound escalation judgment.

Provides personalized, end-to-end support for premium Airbnb community members, managing complex cases across phone and digital channels. Requires at least three years of multicultural customer service experience, strong English and French communication skills, stakeholder management ability, and schedule flexibility.

Leads trust and safety case management, enforcement communication, KYC operations, dispute resolution, and process automation for a marketplace of independent travel advisors. Requires 5+ years of customer-facing operations experience, including 3+ years in trust and safety or an adjacent enforcement function.

Own end-to-end payroll and payroll tax correction cases, from investigating discrepancies and amending records and filings to reconciling financial impacts and communicating outcomes to partners. The role requires 3–4 years of payroll or tax experience, multi-jurisdiction knowledge, analytical ability, and precise written communication.

Provides inbound and outbound member support for a pharmacy benefits management company, resolving issues, explaining benefits, and protecting sensitive health information. Requires two or more years of call center experience, strong communication and empathy, and onsite availability in Lehi during training.

Supports clients and therapists by troubleshooting billing and platform issues, explaining insurance benefits, and advocating for a strong customer experience. Requires one year of multi-payer insurance experience, medical terminology knowledge, benefits-verification tools, and comfort working independently in a remote environment.

Provides phone, video, email, and chat support to members completing identity verification, resolving login and technical issues while protecting sensitive information. Requires two years of customer support experience, strong communication skills, and proficiency with common workplace and ticketing tools.

Provides technical, billing, account, and product support through social media and ticketing channels while monitoring community sentiment and escalating issues internally. Requires 4+ years of social media support experience, strong public-facing writing, platform expertise, and familiarity with developer communities.

Provides technical, billing, account, and product support across social media and app-store channels while monitoring community sentiment and escalating feedback internally. Requires 4+ years of social media support experience, strong public-facing writing, platform fluency, and familiarity with support and payment tools.

Provides white-glove, real-time support to Kraken’s high-value clients through issue resolution, product education, and relevant adoption opportunities. The role requires strong communication, crypto and trading knowledge, de-escalation skills, and flexibility for evening and weekend schedules.

Processes insurance claims, supports adjusters, responds to customer inquiries, and coordinates with cross-functional teams to improve claims operations. Requires at least two years of customer support experience, strong communication and collaboration skills, and the judgment to work effectively in a rapidly changing environment.

Processes and reconciles medical appeal documents, uploads and distributes supporting media, and ensures regulatory and contractual compliance. Requires five or more years of relevant administrative or healthcare support experience, knowledge of appeals and claims processes, and strong Microsoft Office and documentation skills.

Provides Tier 2 phone and email support for complex 401(k) participant and IRA inquiries, managing sensitive cases and identifying trends for cross-functional improvements. Requires 2+ years in customer care, customer success, relationship management, or FinTech and strong communication, prioritization, and CRM skills.

Provides phone and email support to Gusto 401(k) plan sponsors and employers, resolving issues and surfacing customer insights. Requires at least two years of customer service experience, strong communication and problem-solving skills, and proficiency with customer-experience platforms.

Provides frontline travel support for air, rail, hotel, and car bookings while resolving customer issues across chat, calls, and email. Requires 5+ years of travel consulting experience, 3+ years with a GDS, fluent English, and strong customer-service and troubleshooting skills.

Provides multilingual travel support by managing air, rail, hotel, and other bookings while resolving urgent traveler issues across chat, phone, and email. Requires 5+ years of travel consulting experience, GDS expertise, and fluency in English and French.

Supports corporate and leisure travelers with complex bookings, travel-platform guidance, and issue resolution across chat, phone, and email. Requires 5+ years of business-travel booking experience, advanced Sabre or Amadeus expertise, and fluency in German and English.

Provides high-quality, multi-brand customer support by email and phone, documents feedback, reports product issues, and represents the customer internally. The role requires strong prioritization, attention to detail, and preferably two years of software support, fintech, or financial services experience.

Provides end-to-end customer support for Rippling’s time, attendance, and scheduling products through email, chat, and video. The role requires SaaS troubleshooting experience, strong communication and prioritization skills, a bachelor’s degree, and residence in a Pacific or Mountain timezone state.

Investigates escalated and regulated customer complaints, determines remediation, and identifies trends that improve customer outcomes and reduce regulatory risk. Requires financial-services complaint investigation experience and knowledge of consumer protection regulations.

Manages phone-number porting and hosted-services operations for customers in Colombia, maintaining accurate workflows, documentation, and compliance while improving processes. Requires two years of relevant customer or operations experience, bilingual Spanish and English proficiency, data-analysis skills, and strong attention to detail.

Owns a high-volume B2B support queue for key accounts, resolving record, billing, and workflow questions while meeting strict SLAs. The role requires 3–5 years of support experience, strong written communication, careful documentation, and accurate escalation of technical issues.

Handles complex customer issues across Ramp’s payments, cards, travel, and accounting products while coordinating cross-functional resolutions. The role requires strong systems thinking, clear communication, AI-tool proficiency, and the ability to improve support processes and automations.

Supports customers with travel-product issues across phone, chat, email, and video channels, while documenting product knowledge and partnering with Product and Engineering on improvements. Requires 3+ years in a travel-related customer-facing role; GDS and TMC/BT consulting experience are preferred.

Provides out-of-hours business travel support for customers in Portugal, handling air, rail, hotel, and car bookings through customer service channels. Requires 5+ years of travel consulting experience, 3+ years with a GDS, fluent English, and comfort with rotating shifts.

Provides technical customer support by owning escalated issues, troubleshooting and documenting bugs, coordinating with Engineering and Product teams, and coaching support staff. The role requires at least six years of customer support experience and fluency in Japanese and English.

Supports small-business customers using a self-serve advertising platform by diagnosing issues, resolving inquiries, documenting tickets, and directing users to self-service resources. The role requires 1–3 years of customer-facing or technical support experience and strong written communication.

Provides autonomous, end-to-end resolution for complex, high-value reservation issues involving Airbnb guests and Hosts. The role requires 4+ years of multicultural customer service experience, strong judgment and communication skills, and fluency in English and Spanish.

Supervises a Community Support team, driving operational metrics, service quality, process improvements, and customer advocacy. The role requires at least five years of supervisory experience, strong analytical and stakeholder-management skills, and willingness to work flexible shifts from the Gurugram office.

Provides timely, high-quality support to Palmstreet users across mobile and desktop platforms, resolves issues, tracks trends, and improves support procedures. Requires 2–3 years of customer service experience, native-level English, strong technical skills, and residence in Mexico.

Provides front-line support for ChiroTouch SaaS software used in chiropractic clinics, resolving customer inquiries via phone and chat, troubleshooting issues, and documenting interactions to ensure high satisfaction and efficiency.

Supports orthodontic practices by troubleshooting software and workflow issues, answering product questions, documenting cases, and improving adoption. The role requires at least two years of orthodontic practice or equivalent industry support experience and familiarity with integration partner systems.

Provides product guidance and resolves customer issues across Rippling's HR, Finance, and IT platform through email, chat, and video support. The role requires strong communication, problem-solving, organization, and residence in a Pacific or Mountain timezone state.

Supports guests and restaurant operations by maintaining sanitation, stocking and rotating inventory, preparing service areas, and completing campus duties. Requires a high school diploma, at least one year of relevant experience, physical stamina, a driver's license, and food-safety credentials.

Supports external users by troubleshooting issues, improving operational processes, and partnering with internal teams on product and workflow improvements. The role requires customer-facing operations experience, strong communication and problem-solving skills, and comfort in a fast-moving office environment.

Provides phone and ticket-based support to affiliates, merchants, and clients across payment products, troubleshooting issues and coordinating escalations. The role requires strong customer service, IT knowledge, communication, prioritization, and payments or FinTech experience.

Provides overnight and weekend customer support for brokerage accounts, funding operations, trading inquiries, and risk escalations. The role requires 1–3 years of customer service experience, strong communication and judgment, and willingness to complete sponsored FINRA licensing.

Handles high-volume consumer support, technical troubleshooting, community engagement, and issue escalation while identifying product patterns and improving self-service resources. Requires 1–3 years of customer support, operations, or technical experience and strong written communication.

Owns Harvey’s BPO customer-support partnership, including vendor performance, workforce management, quality, enablement, routing, and scalable workflows. The role requires hands-on Zendesk expertise, strong program management, AI fluency, and a track record of holding outsourced providers accountable to support outcomes.