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Manages enterprise accounts for a developer docs platform, driving adoption, retention, and expansion through strategic relationships and proactive processes. Requires technical skills in web development, Git, APIs, and customer success tools.
Supports post-sales onboarding and implementation of identity verification platform for new clients. Provides technical assistance, configurations, troubleshooting, and training while collaborating cross-functionally. Requires 2-4+ years in solution consulting or support, APIs knowledge, and bachelor's degree.
Own end-to-end onboarding for new provider organizations, driving outreach, demos, training, and activation to help practices integrate Forus into their workflows.
Guides enterprise customers through onboarding, adoption, and expansion of AI search platform. Monitors usage, drives renewals/upsells, and influences product roadmap while engaging technical and executive stakeholders. Requires 5+ years in technical customer success.
Leads full-cycle enterprise implementations for AI document platform in life sciences, managing customer onboarding, configurations, and adoption while collaborating cross-functionally. Requires 4+ years client-facing experience in regulated industries like biotech.
Onboards and manages high-impact health/wellness merchant partners on HSA/FSA payment platform, drives revenue through co-marketing campaigns and data optimization, provides white-glove service for long-term growth.
Owns post-sale lifecycle for enterprise clients in B2B SaaS, driving adoption, retention, expansion via strategic plans, QBRs, and executive relationships. Requires 7+ years enterprise account management experience and CRM expertise.
Manages Corporate and Enterprise customer accounts, driving platform adoption, business value, renewals, and expansion. The role combines strategic customer advising, implementation oversight, commercial ownership, and cross-functional collaboration in a hybrid Paris setting.
Onboards new customers to Juicebox recruiting platform, builds renewal processes, resolves issues, expands accounts, and provides product feedback. Requires deep recruiting knowledge, organization, product mindset, and onsite presence in San Francisco.
Leads strategic relationships with high-value housing clients, guiding AI implementation, driving adoption, and optimizing workflows for business transformation. Requires 5+ years in real estate asset management or tech consulting, with strong analytical and executive skills.
Owns portfolio of finance/accounting customers in B2B SaaS platform, driving adoption, retention, renewals, and expansion. Partners cross-functionally to ensure value realization and growth; requires 3+ years CS experience and finance software knowledge.
Own post-sale success, growth, and impact for strategic biopharma accounts. Drive client onboarding, retention, and expansion while collaborating with product, engineering, and data teams.
Owns strategic relationships with housing customers, drives product adoption, provides technical support, manages onboardings, and prevents churn by optimizing usage and gathering feedback for product teams. Requires 2+ years technical B2B SaaS experience managing $2.5M+ ARR book.
Supports Customer Success Managers in onboarding housing customers to EliseAI platform, drives adoption and retention through data monitoring, training sessions, and cross-team collaboration. Requires 1-3 years customer-facing experience and strong communication skills.
Senior Technical Account Manager manages client relationships as a trusted technical advisor for fraud and risk teams, overseeing data integration, resolving technical issues, architecting ML solutions, and driving platform adoption and success.
Technical Account Manager owns customer relationships, drives platform adoption through technical guidance, advanced feature deep-dives, and troubleshooting. Requires 3-5 years in customer-facing technical roles and familiarity with APIs, webhooks, and SaaS integrations.
Customer-facing role owning post-sale success for AI agent deployments in accounting firms. Leads engagements, translates business needs into agent workflows, and feeds product insights to engineering. Requires 4+ years in enterprise SaaS customer success/implementation.
Owns end-to-end customer success for AI platform, including onboarding, playbooks, metrics, adoption tracking, and product advocacy. Collaborates with customers and engineering to drive retention and roadmap input in fast-paced startup.
Leads implementation and onboarding of Ramp's platform for enterprise customers, acting as strategic consultant to drive product utilization and revenue. Requires 7+ years in customer success or sales, enterprise project management, and AI fluency.
Leads customer success for midmarket clients using Complete's compensation platform, onboarding users, driving engagement, optimizing retention strategies, and identifying expansion opportunities. Requires 3+ years tech experience and strong relationship-building skills.
Owns customer portfolio for AI logistics platform, driving adoption, expansion, and value realization through relationship management, AI configuration, and cross-functional collaboration. Requires 2+ years customer-facing experience and AI enthusiasm.
Embed with customer success teams to triage support, unblock workflows on Palantir platforms, and build tooling for scalable enablement. Requires strong problem-solving, communication, and proficiency in languages like Python, SQL, or Java.
Customer Success Manager owns day-to-day relationships with clients, onboards new customers, monitors health to drive retention and expansion, and collaborates with sales/marketing. Requires 3+ years in customer success or account management with strong communication skills.
Customer Success Associate responsible for managing end-to-end customer onboarding, driving efficient market entry for demand response programs, maintaining relationships, and providing ongoing account support to commercial and industrial customers while partnering cross-functionally with Sales, Operations, and Energy Markets teams.
Leads daily operations at a VR entertainment venue, delivering guest experiences, maintaining technology and equipment, and coaching shift teams. Requires at least one year of retail or hospitality leadership experience, weekend availability, and the ability to lift up to 40 pounds.
The Developer Success Engineer owns the post-sale technical relationship with Finch customers, guiding them from API integration to ongoing optimization of employment data flows. This role drives increased usage, advises on integration strategy, and conducts architectural assessments to reduce friction and drive product adoption.
Manages client lifecycle from sales to renewal for high-tier real estate marketing clients, guiding website builds, implementing digital strategies, and driving retention/revenue growth. Requires 2+ years client/account management and marketing platform experience.