Leads the APAC Technical Support Engineering function, managing a team that resolves complex developer-tool issues, improves support operations, and partners with Product and Engineering. The role requires hands-on technical support experience, people leadership, strong debugging skills, and familiarity with IDEs, LLMs, and AI-powered developer tools.

Build and optimize AI-powered chatbot and internal Copilot knowledge for customer support. Own workflows, content curation, performance tracking, and cross-functional alignment to improve resolution rates and customer experience.

Entry-level IT support role providing application and desktop support for healthcare software in on-prem and hosted environments. Requires 1-2 years IT experience, SQL, Windows Server, and strong customer service skills.

Senior technical anchor for enterprise support at CrewAI. Owns hardest customer issues end-to-end, defines SLAs/escalation processes, and builds the support function for a multi-agent AI platform.

Provide technical support and troubleshooting for defense and government customers using Skydio UAS platforms. Requires 5-7 years of technical support experience with drones/UAS and strong customer communication skills.

Leads and develops a technical support team serving customers across APIs, integrations, identity systems, cloud environments, and compliance workflows. The role requires substantial technical support experience, people management, escalation leadership, and operational process improvement.

Provides Tier 1 and designated Tier 2 technical support for a B2B SaaS platform, troubleshooting APIs, integrations, identity systems, cloud services, and automation workflows. The role requires 2+ years of technical customer-facing experience and coverage of assigned Pacific Time shifts from Mexico.

Provide technical support for Crusoe Cloud's GPU infrastructure, troubleshooting VMs, hardware, and scaling issues while participating in 24/7 on-call rotations. Requires 5+ years customer support experience and strong Linux/cloud skills.

Investigates and resolves complex platform, API, webhook, and integration issues for enterprise merchants, coordinating incidents and actionable escalations. Requires 5–6+ years of SaaS technical support experience, strong written communication, and residence in Australia.

Provides hands-on, customer-facing technical support for complex SaaS and enterprise software issues across systems and integrations. The role requires 5+ years of technical support, systems engineering, or DevOps experience, plus expertise in cloud platforms, containers, APIs, data platforms, and incident response.

Provide hands-on technical support and customer success for Alchemy's Account Abstraction and Wallet Services. Use customer insights to influence product roadmap while scaling support tooling and building stakeholder relationships. Requires software development experience, technical degree, and blockchain interest.

Technical Services Engineer providing customer support for MongoDB infrastructure, Kubernetes deployments, and disaster recovery. Requires 5+ years cloud/on-prem infrastructure experience and 1+ years direct customer support.

Manage the AMER Technical Support Engineering team, owning L2/L3 escalation quality, team development, tooling/automation, and cross-functional coordination with engineering. Requires 4+ years managing technical support or software engineers plus strong Linux/container technical credibility.

Provide technical support and troubleshooting for public sector customers using Datadog in highly regulated environments. Requires 5+ years SaaS support experience, cloud and networking expertise, and strong communication skills.

Supports developers running Temporal at scale by troubleshooting distributed infrastructure, optimizing cloud performance, and building automation and observability solutions. Requires 6+ years of development experience, cloud-native architecture expertise, and at least one year in a customer-facing role.

Staff Technical Solution Engineer supporting secure GovCloud and air-gapped data/AI platform operations. Requires active TS/SCI clearance, 7+ years systems/cloud experience, IaC, Linux/containers, and on-site work in McLean, VA SCIF.

Technical Support Engineer providing end-to-end ownership of customer issues in a SaaS environment, including API troubleshooting, log analysis, and first-line support for mobile SDKs. Requires 3+ years experience, strong SQL skills, and experience with AI tools.

Maintain and troubleshoot Nuro's autonomous vehicle fleet, diagnosing hardware-software issues, developing automation scripts, and validating software/hardware updates. Requires Linux expertise, sensor systems knowledge, and a bachelor's degree.

Provides hands-on, customer-facing technical support for strategic ClickHouse deployments on Alibaba Cloud in China. The role covers database troubleshooting, query optimization, distributed systems operations, SLA-driven case ownership, and collaboration with engineering teams, requiring Mandarin and English communication.

Provides advanced technical support for enterprise developers by debugging SDKs, distributed systems, and observability issues. The role also engineers agentic support operations using coding, APIs, knowledge engineering, and LLM orchestration.

Serve as a technical escalation point for complex ZoomInfo product issues, independently resolving API, integration, and CRM sync problems while mentoring junior staff and building internal enablement resources. Requires 4+ years in B2B technical support or support engineering.

Provides technical client support by updating websites and content in a CMS, troubleshooting requests, and meeting strict SLAs. Requires customer service experience, HTML/CSS knowledge, basic JavaScript and jQuery, strong communication, and attention to detail.

Lead and mentor a team of Support Engineers for a data analytics SaaS platform, driving performance metrics, process improvements, and cross-functional collaboration. Requires 5+ years supporting data platforms and 2+ years people management.

Technical Support Engineer diagnosing and resolving complex technical issues for customers using Sigma's cloud analytics platform. Requires 2+ years in customer-facing technical roles, strong SQL skills, and a bachelor's degree in CS or related field.

Provide direct technical support to OpenAI customers, troubleshoot complex SaaS issues, automate processes with Python and AI tools, and partner with Product and Engineering to improve the customer experience. Requires 8+ years in technical support or user operations.

Build and operationalize AI-powered support workflows and integrations across Decagon, Zendesk, and internal systems to improve customer and specialist experiences. Requires 3+ years shipping integrations/automations and hands-on LLM workflow experience.

Provides technical product and system support for SaaS fraud-prevention clients, troubleshooting issues, monitoring system health, and coordinating escalations with engineering and product teams. The role requires 5–7 years of technical support experience and residency in Japan.

Support external developers integrating with Stripe by troubleshooting code, writing documentation, building internal tools, and collaborating with engineering teams. Requires 4+ years full-stack experience and strong communication skills.

Lead and manage a team of Technical Solutions Engineers supporting enterprise-scale Data & AI workloads on Databricks platforms. Drive AI-first support transformation, operational excellence, and hands-on technical escalations for Spark, streaming, and lakehouse technologies.

Investigates complex customer issues involving APIs, integrations, logs, data, permissions, and workflows, resolving them through Support or validating escalations to Engineering. The role also establishes APAC coverage and improves documentation, tooling, and cross-functional support processes.

The Customer Engineer will help customers onboard, adopt, and grow on the Anyscale platform, troubleshooting and resolving technical issues. This role involves close coordination with engineering teams to debug complex issues and contribute to product improvement.

Provides second-level technical support to global enterprise customers, troubleshooting complex cybersecurity and networking issues across Linux-based products and databases. The role requires at least two years of relevant experience, strong customer communication, and problem-solving skills.

Provides second-level technical support to enterprise customers, troubleshooting cybersecurity product issues and collaborating across teams on onboarding and deployment. Requires at least two years of relevant experience, networking and Linux expertise, database skills, and strong customer communication.

Provides Tier 2 technical support to global enterprise customers, troubleshooting complex cybersecurity product issues and collaborating across engineering, operations, product, and customer teams. Requires 8+ years of similar experience, networking and Linux expertise, database knowledge, and strong customer communication skills.

Provides senior technical support for FloQast’s accounting platform and integrations, owning complex cases, troubleshooting APIs and data issues, and coordinating incident resolution. The role requires 7–10 years of technical support or IT experience and close collaboration with Engineering, Sales, and Customer Success in APAC.

Provide dedicated technical support for enterprise customers, troubleshooting complex issues with REST APIs, SSO/SAML/OAuth, cloud platforms, and search technologies while building customer relationships.

Provide dedicated proactive and reactive technical support for enterprise customers, troubleshooting complex issues across cloud, APIs, SSO, and search/knowledge systems while driving product improvements.

Senior customer-facing Field Support Engineer providing technical authority for X-BAT AI-piloted VTOL aircraft systems, diagnosing avionics, propulsion, and mission system issues in deployed and test environments. Requires 8+ years aircraft/UAS maintenance experience and ability to travel/deploy with customers.

Provides end-to-end technical support for customers using Sardine’s API-driven risk and payment platform. The role requires 5+ years of relevant experience, strong web/API and cloud knowledge, SQL proficiency, and the ability to troubleshoot B2B SaaS issues independently.

Provide technical support for an AI platform, troubleshooting integrations and resolving customer issues while collaborating with product and engineering teams.

Serve as the named technical support contact for strategic enterprise accounts, owning end-to-end technical issue resolution and partnering with CS, Sales, and Applied AI teams. Requires 5+ years in escalated enterprise technical support, deep API/SaaS fluency, and experience with SSO/SAML/OAuth.

Support ML infrastructure at scale: troubleshoot Kubernetes, GPU clusters, and distributed training systems while collaborating directly with engineering teams and customers.

Provides technical customer support for Rippling’s Finance, HR, and IT platform by diagnosing issues, guiding customers to resolution, documenting interactions, and sharing product feedback. Requires 1–4 years of technical support experience, strong communication skills, and night-shift availability.

Embed with strategic public sector customers to implement security controls for OpenAI infrastructure deployments, ensuring secure design, production, and operations. Requires 5+ years in security engineering, active US clearance, and experience with cloud/K8s/Terraform.

Network support specialist for Stripe Terminal, troubleshooting hardware, connectivity, and integrations for enterprise users. Requires 5+ years in networking/IT infrastructure and strong troubleshooting skills.

Technical Support Engineer providing hands-on engineering and web development support to help customers integrate and troubleshoot Fin's AI Customer Agent product. Role involves debugging complex issues, building internal tools, and collaborating with product teams.

Lead global support strategy and operations for customer and consumer support at a fintech API company. Own SLAs, CSAT, incidents, and a Customer Success Package business while leading distributed teams and partnering with Product and Engineering.

Founding Support Engineering role responsible for diagnosing carrier integration issues across services, asynchronous jobs, data stores, and vendor APIs. The position establishes operational processes and tooling while requiring 5–8+ years of debugging-focused engineering or support experience.

Bridges Engineering and Customer Experience by investigating and resolving complex production issues, interfacing with vendor systems via SQL and APIs, committing backend fixes, and automating processes using AI and scripting.

Leads and scales a global technical support engineering team serving strategic enterprise customers, resolving complex escalations and improving support systems. Requires substantial technical support or software engineering experience, people leadership, operational expertise, and strong cross-functional influence.