Leads cross-functional business operations initiatives for a specialty travel and events team, focusing on process optimization, enterprise systems, data analysis, and technical program execution. Requires 5+ years of relevant experience and strong analytical, documentation, and stakeholder-management skills.

Owns the end-to-end product strategy, roadmap, and execution for Airbnb’s regional payments portfolio across Brazil, Mexico, and Latin America. The role focuses on checkout conversion, local payment methods, affordability products, regulatory requirements, and payment performance.

Leads the development of Fora’s consumer and product insights capability, combining qualitative and quantitative research, experimentation, and AI-enabled tools. The role requires 12+ years of research experience, team-building experience, and the ability to translate customer and behavioral data into actionable business recommendations.

Leads conversion-focused design across funnels, landing pages, digital advertising, and video assets for a B2B SaaS technology company. Requires 5+ years of marketing or growth design experience, strong Figma and Adobe skills, and expertise in user-centered optimization.

Leads mixed-methods UX research for guest payments, combining qualitative insights with quantitative analysis to guide product strategy and improve high-trust transaction experiences. Requires 10+ years of research experience, payments or fintech expertise, and strong executive stakeholder influence.

Leads Navan’s global event-air operations across online and offline services, unifying teams, processes, and technology while owning service quality and commercial performance. Requires 10+ years managing distributed travel operations teams and experience with budgets, forecasting, booking systems, and organizational change.

Leads high-impact business operations initiatives for the Specialty Travel & Events organization, solving complex cross-functional process and systems problems. The role requires 8+ years of operations experience, strong Excel/Sheets and SQL skills, and the ability to drive organizational change.

Leads the creation and execution of Kindred’s partnerships function, from pipeline development and deal negotiation through launch and performance management. The role requires 12+ years in partnerships, business development, or growth, plus experience scaling high-trust marketplace partnerships.

Leads Kindred’s copy function by defining its brand voice, translating narrative strategy into messaging, and writing across paid, owned, social, lifecycle, and product channels. Requires 8+ years of consumer-brand copywriting experience and expertise managing external writing partners.

Supports Account Managers and Travel and Expense customers by resolving product configuration and integration issues, driving adoption and retention, and coordinating cross-functional solutions. Requires a bachelor’s degree, at least one year of SaaS customer-facing experience, and English plus German or French fluency.

Leads premium customer-support operations, managing teams of approximately 10–15 ambassadors, complex escalations, staffing, performance, and employee development. Requires 10+ years in user support or operations and 5+ years of direct people management.

Leads regional customer support operations in Canada, managing people managers, escalations, staffing, performance, and strategic improvements. Requires 8+ years in customer service or operations, including substantial direct people-management experience and strong data analysis and coaching skills.

Leads global event-travel operations across online and offline air services, unifying teams, processes, and technology while owning service quality, commercial performance, and workforce planning. Requires 10+ years managing distributed travel operations and deep knowledge of travel industry systems and economics.

Lead product strategy and execution for AI Personalization across Airbnb's customer support ecosystem. Own the full stack from retrieval systems to consumer-facing AI experiences, building platforms that enable AI to emulate human agent judgment and empathy at scale.

Senior Data Scientist on Airbnb's Trust team, owning inference, measurement, and experimentation to evaluate and improve defenses against fraud, manipulation, and bad actors. Requires deep expertise in causal inference, Bayesian modeling, and leading complex experiments to drive product and policy decisions.

Build and scale end-to-end flight search, booking, payment, and expense platform services using Java, Spring, AWS, and distributed systems. The role requires 3–5 years of backend development experience and ownership of reliable, production-grade software.

Build and productionize AI and machine learning systems that transform Airbnb’s customer support experience, collaborating with product, design, and engineering teams. The role requires 2–4 years of ML engineering experience, advanced education or equivalent experience, and fluency in English and Mandarin.

This ERP subject matter expert supports enterprise sales, account management, and implementations for an expense-management and corporate-card platform. The role requires 4+ years of NetSuite and accounting, finance, or ERP experience, along with month-end close, communication, and presentation skills.

Lead global Host SEM strategy and execution for Airbnb to drive efficient host acquisition and supply growth. Own large-scale paid search investments, experimentation, cross-functional partnerships, and data-driven optimization across major platforms.

Own the vision and roadmap for Airbnb’s guest search experience, advancing query understanding, ranking, personalization, and AI-powered conversational discovery. Requires 10+ years of consumer product management experience and strong collaboration with engineering, ML, design, and data science teams.

Leads strategy, roadmap, and execution for Airbnb’s global loyalty and incentives platform, including gift cards, memberships, partner integrations, and multi-currency capabilities. Requires 9+ years of product management experience in loyalty or incentive platforms and strong global, B2B2C, and cross-functional leadership expertise.

Cette personne gère de bout en bout des dossiers complexes et sensibles pour offrir un soutien premium aux voyageurs et aux hôtes Airbnb. Le rôle exige au moins six ans d'expérience en service à la clientèle, d'excellentes aptitudes de communication et une grande autonomie.

Provides autonomous, high-touch support for complex and sensitive reservation issues involving Airbnb hosts and guests. The role requires 6+ years of customer service experience, strong conflict-resolution and stakeholder-management skills, advanced computer proficiency, and schedule flexibility.

Provides autonomous, end-to-end support for complex and sensitive cases involving Airbnb Hosts and Guests, including high-value reservations. The role requires 6+ years of multicultural customer service experience, strong conflict-resolution and stakeholder skills, and fluency in English and Portuguese.

Own the vision, strategy, and roadmap for Airbnb’s discounts and promotional pricing tools, developing marketplace pricing capabilities that help hosts increase earnings and improve price competitiveness. The role requires 8+ years of product management experience, pricing expertise, strong analytical skills, and cross-functional leadership.

Supports domestic and international cash management, banking operations, liquidity forecasting, FX activities, treasury controls, and audit readiness. The role requires a bachelor’s degree preferred and 2–3 years of treasury or finance experience, with strong Excel, documentation, and analytical skills.

Leads strategy and operations for the CIO organization, overseeing IT roadmaps, governance, budgets, programs, and pragmatic AI initiatives. Requires at least five years supporting senior technology leadership, plus enterprise IT strategy, financial management, governance, and executive communication experience.

Leads the Media Foundation organization responsible for Airbnb’s large-scale photo, video, and document infrastructure, including uploads, processing, storage, and delivery. Requires extensive industry and engineering management experience, distributed-systems expertise, and a track record of leading managers and cross-team initiatives.

Manages complex software deal structuring and customer negotiations across EMEA, balancing pricing, revenue, profitability, and risk. The role requires at least five years of software industry experience, commercial negotiation expertise, revenue recognition knowledge, and proficiency with Salesforce and CPQ.

Serves as the strategic compensation partner for Airbnb’s Technology organization, advising senior leaders on offers, equity, leveling, market benchmarking, and compensation cycles. The role requires 8+ years of compensation or analytics experience, strong technical-role expertise, and advanced analytical and communication skills.

Leads web test automation across the testing pyramid, improving frameworks, CI/CD integration, coverage, and product testability. Requires 5+ years in software testing and automation, programming and scripting skills, web automation experience, and a bachelor’s degree or equivalent.

Owns complex, multi-property hotel client implementations from kickoff through go-live and adoption while coordinating integrations, vendors, and internal teams. The role requires strong stakeholder management, consultative customer success skills, and experience running concurrent deployments.

Build and deploy cutting-edge Agentic AI and LLM systems to transform Airbnb's customer service experience, including Chat and Voice AI assistants. Requires 6+ years experience with production ML/AI systems at scale.

Leads a cross-functional Finance engineering team building reliable systems for booking ingestion, financial ledgers, reconciliation, supplier payments, and collections. Requires engineering management experience in consumer fintech, deep web systems experience, strong technical judgment, and a record of developing teams.

Leads multiple cross-functional engineering teams building Fora’s finance platform, overseeing architecture, delivery, reliability, and people development. Requires substantial web development experience, fintech leadership experience, and experience managing managers.

Manages and develops an enterprise Associate Account Executive team, overseeing hiring, coaching, enablement, operational cadence, and revenue or pipeline performance. Requires sales development management experience, prior quota-carrying closing experience, strong analytics, and cross-functional leadership.

Manages strategic enterprise and API connectivity partnerships across EMEA, driving supply growth, feature adoption, and partner performance. Requires 8+ years of account management or strategic partnerships experience, API integration knowledge, and fluency in English and French.

Manages professional host accounts and grows high-quality vacation-rental supply across assigned Japanese markets. The role combines account management, sales acquisition, data-driven market optimization, cross-functional collaboration, and regular travel to host territories.

Leads hotel supply acquisition and partner growth for Airbnb in Sydney, managing sales pipelines, strategic relationships, onboarding, and market expansion. The role requires 7+ years of sales, business acquisition, account management, or partner-support experience, plus strong data, communication, and cross-functional collaboration skills.

Owns the full sales funnel for Airbnb’s hotel expansion in Italy and Greece, converting prospects into new hotel partners and supporting market launches. The role requires 8+ years of sales or account-management experience, strong English and Italian communication skills, and willingness to travel.

Provides end-to-end, personalized support for Airbnb guests and Hosts, including complex case resolution and stakeholder engagement. Requires at least three years of customer service experience plus fluent spoken and written English and French.

The Acquisition Manager will grow Airbnb’s professional host and partner network across the DACH region through prospecting, sales, onboarding, relationship management, and market development. The role requires 6+ years of sales experience, strong B2B business development skills, data fluency, and German and English proficiency.

Event Travel Manager providing personalized travel support, program coordination, and client liaison services for group and event travel bookings. Requires 4+ years GDS experience (Sabre preferred), strong customer service, and ability to handle non-traditional shifts in a fast-paced environment.

Lead and grow Kindred's product design, research, and UX writing team as a hands-on Head of Product Design. Set design vision and strategy for the home-swapping marketplace, raise the quality bar, champion member-centric and AI-native practices, and partner closely with marketing, product, and engineering leadership.

Sales Development Representative responsible for outbound prospecting, cold calling, lead qualification, and setting meetings for Account Executives at Navan. Requires 6+ months sales experience, strong communication, quota attainment, and proficiency with sales tools.

Lead the pre-sales scoping and client experience function by embedding operational experts into late-stage enterprise sales cycles, unifying service tiers, and enforcing data-backed guardrails to protect margins while accelerating deals. Requires 5-7+ years in pre-sales operations or technical account management, strong cross-functional communication, and analytical capacity modeling skills.

Senior Android Engineer building high-performance booking flows and real-time expense management features for a global travel management platform using Kotlin and Jetpack Compose. Requires 4-6 years Android experience, deep Kotlin proficiency, and modern Android stack expertise.

Drives growth of Bounce's luggage storage network by signing small businesses via full-cycle sales, including cold calling, pitching, closing deals, and onboarding partners across the US market. Requires startup sales experience, high energy, and comfort with rejection and high-volume outreach.

Senior Staff Software Engineer leading the transformation of Airbnb's Content Platform into an AI-driven system that rapidly generates marketing campaigns. Owns technical strategy across CMS, authoring tools, rendering, and agentic layers at massive scale while mentoring engineers and influencing org-wide standards.

Founding Director of Sales to build Fora's outbound sales organization from the ground up while leading the existing inbound team. Hire, coach, and develop Account Executives and BDRs; design strategy, playbooks, compensation, and enablement programs to drive GMV growth in a high-growth travel tech company.