Senior Manager, Business Operations, Specialty Travel & Events
Leads high-impact business operations initiatives for the Specialty Travel & Events organization, solving complex cross-functional process and systems problems. The role requires 8+ years of operations experience, strong Excel/Sheets and SQL skills, and the ability to drive organizational change.
About the job
Responsibilities
- Own high-impact, 0-to-1 operational initiatives end-to-end, including investigating complex problems, developing work plans, defining strategy, and driving execution.
- Identify operational bottlenecks and design scalable processes across Sales, Operations, Data Analytics, Finance, and other cross-functional teams.
- Analyze raw business data to identify patterns and translate findings into actionable recommendations for executive leadership.
- Evaluate trade-offs between strategic goals and technical or financial constraints.
- Communicate progress, manage executive alignment, and guide teams through process changes.
- Anticipate technical bottlenecks and keep teams aligned and moving forward.
Requirements
- 8+ years of experience in business operations or a highly strategic cross-functional operations role in a fast-paced environment.
- Strong proficiency with Excel or Google Sheets.
- Comfort using SQL to query databases, join tables, and extract insights.
- Bachelor's degree in any field, or equivalent practical experience.
- Experience in business operations or strategic program management in a high-growth technology environment.
- Experience driving organizational change management alongside system or process rollouts.
- Strong systems thinking, analytical judgment, intellectual curiosity, decisiveness, collaboration, and growth mindset.
Compensation
- Annual pay range: $81,000–$180,000 USD.
- Starting pay may vary based on work location, skills and experience, market conditions, and internal parity.
- For roles with on-target earnings, the range includes base salary and target incentive compensation.
Skills
Excel, Google Sheets, SQL, Data Analytics, Change Management, Process Design, Strategic Planning, Project Management
Similar jobs
Business Operations jobs
Navan
Boston, MA
Leads complex, cross-functional business operations initiatives for the Specialty Travel & Events organization, using data and systems thinking to design scalable processes and drive execution. Requires 8+ years of strategic operations experience, strong Excel/SQL skills, and a bachelor’s degree or equivalent experience.
Bestow
United States
This role drives operational insight, systems configuration, process improvement, and cross-functional execution for Bestow’s TPA Operations organization. It requires 5–7 years of operations experience, insurance exposure, strong analytical and technical skills, and the ability to lead initiatives without relying on formal authority.
Dandy
Remote
Leads procurement operations for production materials, managing purchase orders, inventory health, supplier performance, and process improvements. Requires at least three years of procurement or supply-chain experience, manufacturing purchasing experience, ERP proficiency, and advanced spreadsheet skills.
Applecart
New York, NY
Leads and develops a research operations team, manages delivery of client audiences, and improves processes for efficiency and quality. Requires at least three years of experience, people-management experience, strong organization, and Excel proficiency.
Shield AI
San Diego, CA
Leads end-to-end government and commercial proposal development for Shield AI’s Asia/Middle East go-to-market team, coordinating cross-functional stakeholders and ensuring compliant, timely submissions. Requires proposal or government-requirements experience, strong communication, project management skills, and a bachelor’s degree.