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KindredKindredSan Francisco, CA

Head of Product Design

Lead and grow Kindred's product design, research, and UX writing team as a hands-on Head of Product Design. Set design vision and strategy for the home-swapping marketplace, raise the quality bar, champion member-centric and AI-native practices, and partner closely with marketing, product, and engineering leadership.

230k – 285k/yr
Remote12+ YOEProduct Design

About the role

What you'll do

People & team leader

  • Lead, coach, and grow a cross-disciplinary design team spanning product design, research, and content/UX writing
  • Run the rituals, feedback culture, and career paths that make this a team people do their best work on

Strategy leader

  • Set the design vision and strategy for Kindred, and align it tightly with company strategy as a key thought partner to product, engineering, marketing and operations
  • Champion member-centric thinking across the company, grounding decisions in both qualitative insight and quantitative data
  • Lean into strategic growth design: activation, conversion, and the loops that turn members into evangelists

Craft bar raiser

  • Own the quality bar for the member experience, from big swings on new surfaces to the fit-and-finish details that make Kindred a design-forward and trusted platform
  • Build and scale the systems that let great design ship fast — design systems, tooling, rituals, and process that hold up as the team grows
  • Lead an AI-native design practice: set the standard for how the team uses AI across prototyping, research synthesis, and production, and evolve the workflow as the tools do

Brand & trust steward

  • Partner deeply with marketing and brand to ensure product and brand operate as one system, from acquisition through the in-product experience

Requirements

  • 12+ years in product design, including 5+ years leading and managing design teams
  • Have managed cross-functionally across product design, research, and content/writing, and know how to make those disciplines stronger together
  • Have a proven track record partnering with marketing and brand
  • Have deep experience with design systems: building them, scaling them, and using them to raise both quality and velocity
  • Have designed for trust between people (marketplaces, communities, or products where members take real-world leaps of faith)
  • Are AI-native and you have a point of view on how AI changes what a design team is and how it works
  • Are a strong operator: you run tight rituals, give sharp feedback, and build teams people want to stay on
  • Are a true player-coach, you still love the craft, and you ship work yourself when it counts

Nice-to-haves

  • Have been the most senior design leader at a company, owning the function end-to-end (Head of Design, Director+, or equivalent)
  • You have experience with marketplace or community-driven consumer products
  • You've built or led both consumer and brand/marketing design work
  • You've shipped production features or internal tools built primarily with AI (e.g., Claude Code, Cursor, or similar)
  • You've taken products from 0→1 and from 1→10 and know how the playbooks differ

Benefits

  • Competitive cash compensation and equity
  • Comprehensive health benefits
  • Flexible time off, plus 12 paid holidays per year
  • 21 credits per year to stay in Kindred homes
  • $4,000 annual travel stipend to help offset travel-related costs
  • Remote-first and remote-flexible work environment, with opportunities to work from anywhere and gather in person, including at Kindred HQ in San Francisco
  • Regular team and company offsites to connect, collaborate, and build together
  • A vibrant, inclusive, and highly skilled team that ferociously protects team chemistry
  • A culture of high standards, feedback, and continual growth

Skills

Product DesignDesign SystemsUser Researchux writingai prototypingdesign leadershipgrowth designmarketplace designbrand designFigmaClaudeCursor

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