Senior Key Accounts Manager

Responsibilities

• Own a portfolio of Airbnb’s key partners and serve as the primary representative for those partners.
• Execute a global win-win strategy that drives value for all parties and positions Airbnb as a top strategic partner across distribution channels.
• Build strong relationships with executives, decision-makers, and key influencers within API and Enterprise customer portfolios.
• Ensure partnerships meet industry standards and that commercial agreements and SLAs are fulfilled.
• Analyze data and use data-driven recommendations to identify and act on strategic growth opportunities.
• Work toward quarterly goals and measure success using performance KPIs, feature adoption, and supply acquisition growth.
• Support partners through a deep understanding of API and technical integrations.
• Educate clients on the product roadmap and significant product changes to accelerate feature adoption and improve the guest experience.
• Represent Airbnb in external meetings and industry events.

Requirements

• 8+ years of professional experience in strategic partnerships, key account management, and/or connectivity roles at a global technology or hospitality technology company.
• Fluent verbal and written communication and presentation skills in English and French; Spanish fluency is a plus.
• Experience with API integrations strongly preferred.
• Proven account management experience growing a book of business or geographic area and building enduring client relationships.
• Experience in hospitality technology and knowledge of OTA specifications.
• Experience analyzing, structuring, and negotiating complex deals across multiple business-unit needs.
• Data-driven decision-making skills.
• Experience working cross-functionally with product, technology, legal, marketing, sales operations, and enablement teams.
• Ability to manage complex projects and multitask with excellent organizational skills in a fast-paced environment.
• Strong executive presence and ability to influence senior leaders internally and across the industry.
• Ability to travel at least 25% of the time.

Nice to Have

• Previous product management experience or experience working with product teams.
• Spanish language fluency.

Compensation and Benefits

• France annual pay range: €74,000–€92,000 EUR.
• Spain annual pay range: €65,000–€80,000 EUR.
• May be eligible for bonus, equity, benefits, and Employee Travel Credits.
• Hybrid work arrangement with 2–3 days per week in the office.
• No relocation support.