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Leads LATAM carrier relations strategy, supplier partnerships, negotiations, regulatory compliance, and operational performance across Brazil and Colombia. Requires 10+ years in telecommunications, 5+ years managing carrier relations, multilingual fluency, and deep LATAM market expertise.
Leads Twilio’s corporate PR strategy across employer brand, executive, partner, customer, social impact, and financial communications. Requires 10+ years of communications or PR experience, exceptional media relations, C-suite advisory experience, and strong business and financial communications skills.
Build and operate backend services for Tailscale’s control plane, relay infrastructure, and identity integrations. The role requires distributed-systems and Go experience, SQL knowledge, networking familiarity, and strong independent collaboration skills.
Provides independent legal counsel on privacy, AI governance, product development, security, and regulatory obligations for an AI-powered communications platform. Requires a J.D., U.S. bar admission, and 5–8 years of privacy, product-counseling, and regulatory experience.
Build and improve Tailscale’s client-side networking and connectivity software across clients, routers, exit nodes, and customer integrations. The role requires substantial networking experience, low-level programming proficiency, and expertise in routing, VPNs, NAT traversal, and performance optimization.
Provides technical customer support for a cloud communications platform, resolving carrier, VoIP, networking, and interoperability issues while partnering with Engineering, Product, and Sales. Requires 3+ years of telecom, carrier, or VoIP support experience and strong troubleshooting skills.
Provides technical support and proactive guidance to strategic customers, resolving complex API, cloud, code, and networking issues. Requires 4–6+ years of relevant experience, strong communication and troubleshooting skills, and experience managing dedicated customer accounts.
Design and evaluate onboarding, monetization, activation, expansion, and referral experiments for a product-led SaaS product. The role requires 3–5+ years of product design experience, growth tooling expertise, strong experimentation judgment, and comfort collaborating in distributed teams.
Manages vendor-operated contact center performance, governance, workforce alignment, and onboarding for API-driven support operations. Requires 5+ years of vendor or contact center operations experience and fluency in workforce management, performance governance, and SaaS support environments.
Leads consumption-based pricing and monetization strategy, building optimization models, analytics dashboards, and cross-functional initiatives across product-led growth, sales, marketing, and finance. Requires 8+ years of relevant experience, advanced pricing expertise, and a bachelor’s degree.
Leads global and national partner marketing programs for Google Cloud, T-Mobile for Business, and strategic alliances, driving joint go-to-market execution, pipeline, revenue, and ROI. Requires 5+ years of partner marketing experience, direct Google Cloud expertise, Salesforce proficiency, and strong program management skills.
Build and operate backend capabilities for a cloud identity platform, including authentication flows, APIs, and developer experiences. The role requires 3+ years of experience with high-scale production systems and RESTful API development, with Go, TypeScript, and DynamoDB as preferred skills.
Manages and expands channel-partner relationships, drives co-selling opportunities, and owns the full sales cycle from prospecting through closing. Requires at least three years of sales experience, strong partner and solution-selling skills, and CRM proficiency.
Manages and expands strategic enterprise accounts across Southeast Asia, driving consultative sales, revenue growth, forecasting, and cross-functional account execution. Requires more than 10 years of strategic or major-account sales experience and strong SaaS, CPaaS, or CDP expertise is preferred.
Investigates compliance, fraud, and abuse cases to protect customers and carriers, using traffic data and investigative tools to identify bad actors and prevent non-compliant activity. Requires 1–2 years of relevant experience, strong communication skills, and willingness to work Tuesday–Saturday shifts.
Leads the CEO’s executive messaging, thought leadership, media relations, and social presence while advising the C-suite and coordinating across a complex global organization. Requires 12+ years of communications or public relations experience and exceptional writing and strategic judgment.
Senior individual contributor responsible for designing, building, operating, and improving large-scale backend services, APIs, and telemetry pipelines in Go and Python. The role requires production systems ownership, distributed-systems expertise, incident leadership, mentoring, and technical design leadership.
Leads complex presales solution architecture and validation for multi-product customer environments, serving as a technical authority on trust, identity, security, fraud, and compliance. Requires 7+ years of presales experience and strong executive communication.
Leads sales business partnership and revenue operations for Specialist Sales, owning forecasting, planning, reporting, territory strategy, and growth initiatives. Requires 8+ years in sales or business operations, advanced analytics, relevant business tools, and a bachelor’s degree.
Leads global Accounts Payable operations, team management, month-end close, audits, and purchase-to-pay optimization for a multinational organization. Requires 12+ years of experience, including AP management leadership, accounting or finance education, and expertise in ERP systems, US GAAP, SOX, and international tax compliance.
Coaches Account Executives and sales development teams on outbound prospecting, call execution, vertical messaging, and account sequencing. Requires 7–10 years of B2B SaaS sales, coaching, or enablement experience plus strong facilitation and sales technology skills.
Build and maintain scalable, highly available services and customer-facing applications as part of a distributed team. The role requires at least two years of full-stack engineering experience, strong computer science fundamentals, and proficiency with a programming language, web stack, and framework.
Supports strategic customers by troubleshooting complex API, cloud, code, and networking issues while coordinating with developers and internal product teams. Requires 6+ years of relevant experience, broad programming knowledge, and strong customer communication skills.
Business intelligence analyst partnering with product and business leaders to build dashboards, standardize metrics, and translate complex data into actionable decisions. Requires 3+ years of quantitative analytics experience, advanced SQL, and at least 2 years of Tableau dashboard development.
Senior software engineer building shared AI/ML platform systems across GPU training, model lifecycle management, and production inference. The role requires seven-plus years of production engineering experience, strong backend or infrastructure skills, Kubernetes and cloud expertise, and practical understanding of ML systems and performance.
Leads engineering teams building high-scale routing experiences and distributed data-platform systems for Twilio Segment. Requires 14+ years of engineering experience, at least five years managing software teams, and strong expertise in cloud-native architecture, streaming systems, and operational excellence.
Leads regional digital marketing strategy and multichannel campaign execution across India and Asia Pacific, using analytics and marketing automation to optimize demand generation. Requires a bachelor’s degree and 5+ years of digital marketing experience, preferably in B2B or technology.
Manages Marketing’s OPEX budgeting, forecasting, headcount planning, accruals, and financial decision support while partnering with senior Marketing and Finance stakeholders. Requires a bachelor’s degree and 8+ years of corporate finance or FP&A experience.
Owns full-cycle digital sales and account growth for nonprofit and social-impact customers in the UK, using technical solution selling to drive new revenue, renewals, upsells, and retention. Requires 5+ years of technical SaaS or CPaaS experience, strong forecasting and financial modeling, and excellent communication skills.
Staff Security Engineer owns security across applications, infrastructure, and workflows at LiveKit. Requires 6+ years software engineering experience, hands-on security expertise in cloud/container environments, threat modeling, and incident response.
Own the financial engine for a scaling go-to-market organization, including consumption revenue forecasting, deal desk governance, pricing and margin oversight, sales compensation, and GTM analytics. Requires 6+ years in strategic finance, FP&A, RevOps, or deal desk, plus strong modeling and GTM economics expertise.
Senior AI engineer owning production systems for real-time speech models and AI voice agents. The role requires 5+ years of production software experience, Python, model serving and inference optimization, cloud and distributed systems expertise, and strong reliability and operations skills.
The Business Value Consultant will help enterprise customers measure and communicate the business impact of Agentic AI deployments. The role combines customer discovery, financial and operational modeling, data analysis, dashboarding, and executive-level value conversations, requiring at least six years of relevant experience.
Leads complex end-to-end enterprise SaaS deployments, managing scope, timelines, risks, integrations, training, and cross-functional stakeholders through launch and adoption. Requires 8+ years of project management experience, enterprise implementation expertise, and strong executive communication skills.
Leads cloud security detection and response engineering, building AI-enabled agents, threat-hunting capabilities, and automated security tooling. Requires deep security expertise, cloud experience, and strong knowledge of SIEM, SOAR, infrastructure as code, and AI threat frameworks.
Sources and engages technical and specialized talent across multiple functions, using research, market intelligence, personalized outreach, and inclusive sourcing strategies. Requires 3+ years of sourcing or recruiting experience, strong analytical and communication skills, and familiarity with sourcing platforms and ATS technology.
Leads technical pre-sales for Twilio Communications, including discovery, solution architecture, demonstrations, proofs of concept, and customer presentations. Requires at least five years of presales experience or six years supporting technical products, plus software development knowledge and strong communication skills.
Own end-to-end deal desk operations, financial modeling, pricing analysis, and commercial approvals for standard and non-standard agreements. The role requires at least three years of relevant analytical or finance experience, advanced spreadsheet skills, and familiarity with sales and document-management tools.
Leads quality engineering for AI Contact Center systems by building scalable automation frameworks and API, UI, capacity, security, and performance tests. Requires 6+ years of software development experience, strong Python or Java skills, and expertise in cloud services, REST testing, and CI integration.
Provides remote customer onboarding and A2P compliance support for Fast Track customers in India, managing SLAs, accounts, issue resolution, and customer communications. Requires 2+ years of A2P product experience and direct client experience.
Provides advanced customer and carrier-partner support, resolves product issues, manages escalations and queues, and improves operational processes. Requires 3–7 years of relevant experience, strong communication, analytical ability, and experience coaching teammates.
Leads high-visibility customer escalations, executive communications, cross-functional process improvement, and team development. The role requires strategic leadership, project management, data literacy, and 10+ years of experience in high-growth technology environments.
Principal presales engineer partnering with account executives to lead technical sales, customer discovery, solution design, and product demonstrations for Twilio communications products. Requires substantial pre-sales or technical customer-facing experience, strong presentation skills, and technical domain knowledge.
Talent Acquisition Partner owning full-cycle recruiting across technical and business functions, from intake through offer. The role requires 6+ years of recruiting experience, strong talent strategy and stakeholder advisory skills, and the ability to manage complex searches in a distributed technology environment.
Leads consumption-based pricing and monetization strategy for developer-focused products, combining financial modeling, pricing analytics, and cross-functional execution. Requires 8+ years of relevant experience, dashboard expertise in Tableau or Looker, and a quantitative or business bachelor's degree.
Leads Twilio.org sales activity, coaching account executives, growing strategic customer revenue, generating pipeline, and closing complex enterprise deals. The role requires platform-selling experience, strong performance-management skills, and comfort engaging senior customer stakeholders.
Manages partner marketing campaigns, communications, events, and demand-generation programs for a B2B technology company. Requires 4–6+ years of partner, channel, or B2B marketing experience plus familiarity with Salesforce, marketing automation, budgeting, and cross-functional coordination.
Supports partner marketing operations through lead management, content and asset coordination, event logistics, and budget administration. Requires 3–4 years of relevant experience, Salesforce proficiency, strong spreadsheet skills, and exceptional organizational ability.
Own the complete mid-market sales cycle, from prospecting and pipeline development through complex deal closure. The role requires 3–5 years of sales experience, strategic transaction management, and preferably SaaS, UCaaS, or CCaaS expertise.
Lead technical response to security incidents across Twilio's global cloud infrastructure, including triage, containment, remediation, documentation, and post-incident improvements. Requires 5+ years incident response experience, expertise with SIEM/SOAR, cloud platforms, and AI-driven security tools.