Lead Twilio's enterprise Disaster Recovery program by developing plans, conducting tests and audits, integrating risks, and serving as the technical authority during live disruptions to ensure resilient recovery of critical systems. Requires CBCP certification, cloud infrastructure expertise, and 7+ years of DR program management experience.
Fast Track Onboarding Specialist providing personalized 1:1 support to help customers onboard A2P numbers, manage compliance, SLAs, and resolve issues for strategic Twilio accounts. Requires 2+ years A2P experience, strong customer focus, and ability to handle up to 12 accounts while meeting strict SLAs.
Design and own the voice, personality, and conversational experience for Dialpad's agentic AI voice agents. Collaborate with AI engineers on prompting and orchestration to create intuitive, empathetic interactions that resolve customer issues, while setting global standards for quality, handoffs, and emotional design.
Senior Customer Support Engineer owning complex post-sales technical escalations for Tailscale's VPN networking product. Requires 4+ years in technical support, deep networking and Go debugging expertise, and the ability to drive issues to resolution or high-quality engineering handoff.
Software Engineer L2 responsible for evolving and maintaining Twilio's Compute infrastructure, including VM orchestration, AWS Auto Scaling Groups, hardened AMIs, secure container images, and automation of operational tasks in a remote-first environment.
Presales Architect on Twilio.org team partners with sales to qualify opportunities, run technical discovery, design architectures, deliver demos and POCs, and guide public sector/non-profit customers on using Twilio communications APIs and products. Requires 12+ years pre-sales or technical customer-facing experience, strong presentation skills, cloud and telecom knowledge.
Technical lead for Sangoma's CX/CCaaS platform engineering team. Hands-on development of scalable cloud communications solutions while mentoring engineers, driving architecture, and collaborating with product and cross-functional teams. Requires 6+ years software engineering experience, leadership background, and telecom/SaaS domain knowledge.
Own technical enablement for Dialpad's partner ecosystem by designing and delivering hands-on workshops, bootcamps, lab environments, certifications, and technical playbooks on UCaaS, CCaaS, and Agentic AI products. Requires 3+ years in pre-sales, solutions engineering, or partner enablement with strong teaching and project management skills.
Senior Commercial Counsel negotiating complex enterprise SaaS, partnership, and vendor agreements. Provides strategic legal advice to sales and executive teams, builds AI-powered legal workflows and playbooks, and mentors junior counsel in a fast-paced AI SaaS environment.
Own the full roadmap and execution for LiveKit's Agent Observability product, defining traces, recordings, dashboards, evals, and quality metrics. Serve both technical debuggers and non-technical operators in a complex, data-dense interface while driving adoption and revenue.
Senior Partner Enablement Manager responsible for designing and delivering partner-specific training, content, and curricula to drive revenue growth through improved partner attach and conversion rates. Requires 5+ years in sales/partner enablement or instructional design in SaaS/cloud, strong facilitation skills, and deep channel ecosystem knowledge.
Manage and develop a distributed onboarding operations team at Twilio. Drive SLA performance, process improvements, cross-functional partnerships, and decision quality in a policy-driven environment balancing customer experience and compliance.
Own technical enablement for Dialpad's partner ecosystem by designing and delivering hands-on workshops, bootcamps, lab environments, and certification programs on UCaaS, CCaaS, and Agentic AI products. Requires 3+ years in pre-sales, solutions engineering, or technical training with strong teaching and project management skills.
Independently interpret, triage, and operationalize global cybersecurity and telecom regulations (NIS 2, TSA UK, etc.) to support Twilio's security compliance program. Map requirements to controls, produce audit artifacts, and partner cross-functionally with Legal, Security, and Product teams. Requires 5+ years in compliance/GRC within tech/telecom.
Lead Financial Services and Insurance industry strategy and growth at Dialpad, translating market needs into AI-powered product offerings, driving GTM execution, thought leadership, and strategic sales pursuits for banks, fintechs, insurers and wealth firms.
Own specialist overlay sales motion for Dialpad's agentic AI products. Partner with AEs to qualify, pitch, close deals, coach teams, analyze performance, and provide feedback to Product and Engineering.
Lead and expand Twilio's New Business (ISV) sales team of Account Executives, driving revenue growth through cross-selling communication platform products to mid-market and enterprise accounts across North America. Requires 6+ years of sales leadership experience, preferably in cPaaS or consumption-based models.
Serve as the technical bridge for strategic Tailscale customers by leading onboarding, providing expert support and troubleshooting, conducting QBRs, and acting as a trusted advisor to drive adoption and success. Requires 6+ years technical experience including 2+ years customer-facing, deep networking/cloud knowledge, and strong communication skills.
Corporate Counsel serving as primary legal authority on telecommunications, regulatory, voice, messaging, and AI compliance for Dialpad's UCaaS/CCaaS platform. Partners with Product, Engineering, Sales to build compliance infrastructure, provide guidance on FCC/PUC rules, consent laws, TCPA, and emerging AI regulations. Requires 4-8 years telecom regulatory experience.
Technical lead performing advanced offensive security work including full-stack pentesting, red team operations, custom exploit development, AI/LLM red teaming, and bug bounty management. Requires 7-10 years experience, deep expertise in MITRE ATT&CK and OWASP, and proficiency with industry tools and scripting.
Develop and maintain Tailscale's iOS and Android client applications with a focus on mobile VPN infrastructure. Contribute to shared client code in Swift, Kotlin, and Go while supporting other platforms. Requires 5+ years software development experience and networking knowledge.
Lead the vision, strategy, and roadmap for Tailscale's dataplane platform, owning connectivity, performance, reliability, and operator experiences for networking, edge, and infrastructure products. Requires 10+ years PM experience with deep fluency in networking protocols, NAT traversal, and application-layer routing.
Sales Development Representative responsible for outbound prospecting (50+ calls/day), lead qualification, and generating sales-qualified opportunities for Account Executives using tools like Salesforce and Outreach. Requires 1+ year sales development or customer-facing experience, strong communication skills, and a growth mindset.
Principal Engineer owning technical strategy for Twilio's Phone Numbers and KYC Compliance platform at massive global scale. Lead architecture modernization, pioneer AI-driven (LLM/agentic) development workflows, mentor engineers, and translate complex telecom regulations into developer-first APIs. Requires 16+ years building highly available distributed cloud systems.
Product, Privacy and Regulatory Counsel advising on AI governance, global privacy (GDPR, CCPA, HIPAA), telecom regulations, and compliance for Dialpad's AI communications platform. Requires JD, 8+ years experience in tech/privacy law, and deep expertise in data protection and AI frameworks.
Senior Partner Technical Delivery Engineer responsible for designing, delivering, and owning technical enablement programs including workshops, boot camps, lab environments, certifications, and LMS content for Dialpad's global partner ecosystem. Requires 5+ years in technical pre-sales, enablement or training with strong presentation, project management, and travel willingness.
Senior Manager of GTM Business Architecture at Twilio translates commercial strategies into scalable revenue workflows and systems. Owns GTM domain processes, authors BRDs and user stories, governs requirements for Enterprise Tech, leads UAT, and drives AI adoption while bridging Sales, Ops, and Engineering.
Senior Partner Technical Delivery Engineer responsible for designing, delivering, and owning technical enablement programs including workshops, bootcamps, labs, certifications, and playbooks for Dialpad's global partner ecosystem. Requires 5+ years in technical pre-sales, enablement or training with UCaaS/CCaaS experience and 50% travel.
Staff Developer Advocate focused on growing LiveKit's presence through events, community building, speaking, and content creation in the Bay Area. Requires 2+ years in DevRel/events, technical background, and strong communication skills to represent the real-time audio/video platform and relay developer feedback.
Forward Deployed Engineer supporting Twilio's GTM Innovation team by accelerating adoption of new AI and platform solutions with top global customers. Hands-on role writing production code, leading POCs/hackathons, building reference assets, and feeding field insights back to R&D. Requires 5+ years shipping production software.
Technical owner of enterprise customer relationships at CommandLink, driving platform adoption through hands-on configuration, troubleshooting, scripting, and automation in network, security, and monitoring environments. Requires 3+ years MSP or corporate IT admin experience with deep infrastructure fluency.
Technical Implementation Lead owning end-to-end enterprise customer onboarding, configuration of monitoring/RMM/automation, troubleshooting networks/security, and feeding customer feedback to product. Requires 5+ years hands-on MSP or corporate IT admin experience.
Build and maintain core billing infrastructure at Tailscale, including integrations with Stripe/Metronome, metering and pricing logic for usage-based billing, and ownership of the full product lifecycle for financial systems. Requires backend engineering experience focused on payments or billing, strong Go skills, and knowledge of distributed systems.
Technical Account Manager owning long-term technical relationships with strategic voice AI customers. Drive architecture, adoption, and outcomes while quarterbacking internal teams and shaping the new TAM function. Requires 8+ years customer-facing technical experience.
Strategic Account Executive responsible for managing and expanding key Retail vertical enterprise accounts at Twilio. Drive revenue growth, consultative sales cycles, forecasting, and cross-functional partnerships for communications platform services.
Staff Analytics Engineer responsible for designing and maintaining a robust business data layer in dbt as the single source of truth for Twilio's GTM metrics. Requires 8+ years experience, advanced SQL/dbt expertise, and strong stakeholder alignment skills to drive data quality, reconciliation, and analytics enablement.
Lead strategic sales relationships with growth and mid-market regulated vertical customers for Twilio's communications platform (messaging, voice, email). Drive revenue growth, consultative sales cycles, forecasting, and cross-functional partnerships with product, finance, and support teams.
Oversee end-to-end global payroll processing, compliance, reconciliation, and reporting for multi-country operations. Requires 8+ years payroll experience including 3+ years leading global teams, ADP Workforce Now/Deel expertise, and strong knowledge of US/international regulations.
Drive partner program success by managing onboarding, communications, documentation, and cross-functional initiatives for Twilio's Systems Integrators, ISVs, Resellers, and Technology partners. Requires 5-8 years of program or partner management experience and a bachelor's degree.
Lead global analyst relations strategy and team for Twilio’s enterprise tech portfolio. Build relationships with Gartner, Forrester, IDC; drive report positioning and executive advisory.
Technical leader building and scaling production-grade multi-agent AI systems for real-time voice, workflow automation, and enterprise tool execution. Requires 8+ years experience and deep expertise in LLM platforms, agent frameworks, and distributed systems.
Tier 2 Support Engineer handling escalated technical tickets for a distributed SaaS networking product. Requires 4+ years SaaS support experience and strong networking fundamentals.
Lead global tax strategy, compliance, reporting, audits, and planning for an AI-native SaaS company. Partner cross-functionally to support international expansion and scalable tax processes.
Lead relationships and drive revenue growth with growth and mid-market Communications platform customers consuming messaging, voice, and email services. Requires 8 years sales experience including 3 years in strategic accounts.
Drives scale and efficiency for high-volume Commercial and Small Business sales by enforcing pipeline discipline, forecast accuracy, and stage criteria. Owns KPIs and partners with analytics and systems teams.
Drives scale and efficiency for high-volume Commercial and Small Business sales by enforcing pipeline discipline, forecast accuracy, and stage criteria. Owns forecast methodology, pipeline councils, and KPI accountability.
Oversees operational rigor for partner-led and international revenue motions, owning forecasting methodology, pipeline hygiene, and deal inspection frameworks. Requires 7-10 years experience with 4-6+ years in RevOps or Sales Ops, strong Salesforce/Tableau skills, and SaaS background.
Own vendor master data domain in ERP platform: establish governance, lead migration, enforce standards, and maintain data integrity. Requires 3+ years in master data management or ERP data operations.
New Business Account Executive responsible for winning new customers through inbound leads and self-sourced pipeline. Requires 2+ years prospecting/closing experience and technical curiosity. Hybrid role in Denver.
Lead design on foundational platform layers and AI-first capabilities at Dialpad. Define patterns and primitives, ship production code, build AI tooling, and mentor designers while evolving the design system.
Lead Twilio's enterprise Disaster Recovery program by developing plans, conducting tests and audits, integrating risks, and serving as the technical authority during live disruptions to ensure resilient recovery of critical systems. Requires CBCP certification, cloud infrastructure expertise, and 7+ years of DR program management experience.
Fast Track Onboarding Specialist providing personalized 1:1 support to help customers onboard A2P numbers, manage compliance, SLAs, and resolve issues for strategic Twilio accounts. Requires 2+ years A2P experience, strong customer focus, and ability to handle up to 12 accounts while meeting strict SLAs.
Design and own the voice, personality, and conversational experience for Dialpad's agentic AI voice agents. Collaborate with AI engineers on prompting and orchestration to create intuitive, empathetic interactions that resolve customer issues, while setting global standards for quality, handoffs, and emotional design.
Senior Customer Support Engineer owning complex post-sales technical escalations for Tailscale's VPN networking product. Requires 4+ years in technical support, deep networking and Go debugging expertise, and the ability to drive issues to resolution or high-quality engineering handoff.
Software Engineer L2 responsible for evolving and maintaining Twilio's Compute infrastructure, including VM orchestration, AWS Auto Scaling Groups, hardened AMIs, secure container images, and automation of operational tasks in a remote-first environment.
Presales Architect on Twilio.org team partners with sales to qualify opportunities, run technical discovery, design architectures, deliver demos and POCs, and guide public sector/non-profit customers on using Twilio communications APIs and products. Requires 12+ years pre-sales or technical customer-facing experience, strong presentation skills, cloud and telecom knowledge.
Technical lead for Sangoma's CX/CCaaS platform engineering team. Hands-on development of scalable cloud communications solutions while mentoring engineers, driving architecture, and collaborating with product and cross-functional teams. Requires 6+ years software engineering experience, leadership background, and telecom/SaaS domain knowledge.
Own technical enablement for Dialpad's partner ecosystem by designing and delivering hands-on workshops, bootcamps, lab environments, certifications, and technical playbooks on UCaaS, CCaaS, and Agentic AI products. Requires 3+ years in pre-sales, solutions engineering, or partner enablement with strong teaching and project management skills.
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Senior Commercial Counsel negotiating complex enterprise SaaS, partnership, and vendor agreements. Provides strategic legal advice to sales and executive teams, builds AI-powered legal workflows and playbooks, and mentors junior counsel in a fast-paced AI SaaS environment.
Own the full roadmap and execution for LiveKit's Agent Observability product, defining traces, recordings, dashboards, evals, and quality metrics. Serve both technical debuggers and non-technical operators in a complex, data-dense interface while driving adoption and revenue.
Senior Partner Enablement Manager responsible for designing and delivering partner-specific training, content, and curricula to drive revenue growth through improved partner attach and conversion rates. Requires 5+ years in sales/partner enablement or instructional design in SaaS/cloud, strong facilitation skills, and deep channel ecosystem knowledge.
Manage and develop a distributed onboarding operations team at Twilio. Drive SLA performance, process improvements, cross-functional partnerships, and decision quality in a policy-driven environment balancing customer experience and compliance.
Own technical enablement for Dialpad's partner ecosystem by designing and delivering hands-on workshops, bootcamps, lab environments, and certification programs on UCaaS, CCaaS, and Agentic AI products. Requires 3+ years in pre-sales, solutions engineering, or technical training with strong teaching and project management skills.
Independently interpret, triage, and operationalize global cybersecurity and telecom regulations (NIS 2, TSA UK, etc.) to support Twilio's security compliance program. Map requirements to controls, produce audit artifacts, and partner cross-functionally with Legal, Security, and Product teams. Requires 5+ years in compliance/GRC within tech/telecom.
Lead Financial Services and Insurance industry strategy and growth at Dialpad, translating market needs into AI-powered product offerings, driving GTM execution, thought leadership, and strategic sales pursuits for banks, fintechs, insurers and wealth firms.
Own specialist overlay sales motion for Dialpad's agentic AI products. Partner with AEs to qualify, pitch, close deals, coach teams, analyze performance, and provide feedback to Product and Engineering.
Lead and expand Twilio's New Business (ISV) sales team of Account Executives, driving revenue growth through cross-selling communication platform products to mid-market and enterprise accounts across North America. Requires 6+ years of sales leadership experience, preferably in cPaaS or consumption-based models.
Serve as the technical bridge for strategic Tailscale customers by leading onboarding, providing expert support and troubleshooting, conducting QBRs, and acting as a trusted advisor to drive adoption and success. Requires 6+ years technical experience including 2+ years customer-facing, deep networking/cloud knowledge, and strong communication skills.
Corporate Counsel serving as primary legal authority on telecommunications, regulatory, voice, messaging, and AI compliance for Dialpad's UCaaS/CCaaS platform. Partners with Product, Engineering, Sales to build compliance infrastructure, provide guidance on FCC/PUC rules, consent laws, TCPA, and emerging AI regulations. Requires 4-8 years telecom regulatory experience.
Technical lead performing advanced offensive security work including full-stack pentesting, red team operations, custom exploit development, AI/LLM red teaming, and bug bounty management. Requires 7-10 years experience, deep expertise in MITRE ATT&CK and OWASP, and proficiency with industry tools and scripting.
Develop and maintain Tailscale's iOS and Android client applications with a focus on mobile VPN infrastructure. Contribute to shared client code in Swift, Kotlin, and Go while supporting other platforms. Requires 5+ years software development experience and networking knowledge.
Lead the vision, strategy, and roadmap for Tailscale's dataplane platform, owning connectivity, performance, reliability, and operator experiences for networking, edge, and infrastructure products. Requires 10+ years PM experience with deep fluency in networking protocols, NAT traversal, and application-layer routing.
Sales Development Representative responsible for outbound prospecting (50+ calls/day), lead qualification, and generating sales-qualified opportunities for Account Executives using tools like Salesforce and Outreach. Requires 1+ year sales development or customer-facing experience, strong communication skills, and a growth mindset.
Principal Engineer owning technical strategy for Twilio's Phone Numbers and KYC Compliance platform at massive global scale. Lead architecture modernization, pioneer AI-driven (LLM/agentic) development workflows, mentor engineers, and translate complex telecom regulations into developer-first APIs. Requires 16+ years building highly available distributed cloud systems.
Product, Privacy and Regulatory Counsel advising on AI governance, global privacy (GDPR, CCPA, HIPAA), telecom regulations, and compliance for Dialpad's AI communications platform. Requires JD, 8+ years experience in tech/privacy law, and deep expertise in data protection and AI frameworks.
Senior Partner Technical Delivery Engineer responsible for designing, delivering, and owning technical enablement programs including workshops, boot camps, lab environments, certifications, and LMS content for Dialpad's global partner ecosystem. Requires 5+ years in technical pre-sales, enablement or training with strong presentation, project management, and travel willingness.
Senior Manager of GTM Business Architecture at Twilio translates commercial strategies into scalable revenue workflows and systems. Owns GTM domain processes, authors BRDs and user stories, governs requirements for Enterprise Tech, leads UAT, and drives AI adoption while bridging Sales, Ops, and Engineering.
Senior Partner Technical Delivery Engineer responsible for designing, delivering, and owning technical enablement programs including workshops, bootcamps, labs, certifications, and playbooks for Dialpad's global partner ecosystem. Requires 5+ years in technical pre-sales, enablement or training with UCaaS/CCaaS experience and 50% travel.
Staff Developer Advocate focused on growing LiveKit's presence through events, community building, speaking, and content creation in the Bay Area. Requires 2+ years in DevRel/events, technical background, and strong communication skills to represent the real-time audio/video platform and relay developer feedback.
Forward Deployed Engineer supporting Twilio's GTM Innovation team by accelerating adoption of new AI and platform solutions with top global customers. Hands-on role writing production code, leading POCs/hackathons, building reference assets, and feeding field insights back to R&D. Requires 5+ years shipping production software.
Technical owner of enterprise customer relationships at CommandLink, driving platform adoption through hands-on configuration, troubleshooting, scripting, and automation in network, security, and monitoring environments. Requires 3+ years MSP or corporate IT admin experience with deep infrastructure fluency.
Technical Implementation Lead owning end-to-end enterprise customer onboarding, configuration of monitoring/RMM/automation, troubleshooting networks/security, and feeding customer feedback to product. Requires 5+ years hands-on MSP or corporate IT admin experience.
Build and maintain core billing infrastructure at Tailscale, including integrations with Stripe/Metronome, metering and pricing logic for usage-based billing, and ownership of the full product lifecycle for financial systems. Requires backend engineering experience focused on payments or billing, strong Go skills, and knowledge of distributed systems.
Technical Account Manager owning long-term technical relationships with strategic voice AI customers. Drive architecture, adoption, and outcomes while quarterbacking internal teams and shaping the new TAM function. Requires 8+ years customer-facing technical experience.
Strategic Account Executive responsible for managing and expanding key Retail vertical enterprise accounts at Twilio. Drive revenue growth, consultative sales cycles, forecasting, and cross-functional partnerships for communications platform services.
Staff Analytics Engineer responsible for designing and maintaining a robust business data layer in dbt as the single source of truth for Twilio's GTM metrics. Requires 8+ years experience, advanced SQL/dbt expertise, and strong stakeholder alignment skills to drive data quality, reconciliation, and analytics enablement.
Lead strategic sales relationships with growth and mid-market regulated vertical customers for Twilio's communications platform (messaging, voice, email). Drive revenue growth, consultative sales cycles, forecasting, and cross-functional partnerships with product, finance, and support teams.
Oversee end-to-end global payroll processing, compliance, reconciliation, and reporting for multi-country operations. Requires 8+ years payroll experience including 3+ years leading global teams, ADP Workforce Now/Deel expertise, and strong knowledge of US/international regulations.
Drive partner program success by managing onboarding, communications, documentation, and cross-functional initiatives for Twilio's Systems Integrators, ISVs, Resellers, and Technology partners. Requires 5-8 years of program or partner management experience and a bachelor's degree.
Lead global analyst relations strategy and team for Twilio’s enterprise tech portfolio. Build relationships with Gartner, Forrester, IDC; drive report positioning and executive advisory.
Technical leader building and scaling production-grade multi-agent AI systems for real-time voice, workflow automation, and enterprise tool execution. Requires 8+ years experience and deep expertise in LLM platforms, agent frameworks, and distributed systems.
Tier 2 Support Engineer handling escalated technical tickets for a distributed SaaS networking product. Requires 4+ years SaaS support experience and strong networking fundamentals.
Lead global tax strategy, compliance, reporting, audits, and planning for an AI-native SaaS company. Partner cross-functionally to support international expansion and scalable tax processes.
Lead relationships and drive revenue growth with growth and mid-market Communications platform customers consuming messaging, voice, and email services. Requires 8 years sales experience including 3 years in strategic accounts.
Drives scale and efficiency for high-volume Commercial and Small Business sales by enforcing pipeline discipline, forecast accuracy, and stage criteria. Owns KPIs and partners with analytics and systems teams.
Drives scale and efficiency for high-volume Commercial and Small Business sales by enforcing pipeline discipline, forecast accuracy, and stage criteria. Owns forecast methodology, pipeline councils, and KPI accountability.
Oversees operational rigor for partner-led and international revenue motions, owning forecasting methodology, pipeline hygiene, and deal inspection frameworks. Requires 7-10 years experience with 4-6+ years in RevOps or Sales Ops, strong Salesforce/Tableau skills, and SaaS background.
Own vendor master data domain in ERP platform: establish governance, lead migration, enforce standards, and maintain data integrity. Requires 3+ years in master data management or ERP data operations.
New Business Account Executive responsible for winning new customers through inbound leads and self-sourced pipeline. Requires 2+ years prospecting/closing experience and technical curiosity. Hybrid role in Denver.
Lead design on foundational platform layers and AI-first capabilities at Dialpad. Define patterns and primitives, ship production code, build AI tooling, and mentor designers while evolving the design system.