Senior Strategic Account Executive
Manages and expands strategic enterprise accounts across Southeast Asia, driving consultative sales, revenue growth, forecasting, and cross-functional account execution. Requires more than 10 years of strategic or major-account sales experience and strong SaaS, CPaaS, or CDP expertise is preferred.
About the job
Responsibilities
- Manage and expand strategic customer accounts across technology, retail, eCommerce, insurance, and fintech.
- Develop and execute account strategies to deliver revenue, gross margin, and gross profit results.
- Identify cross-sell and upsell opportunities in partnership with Twilio teams.
- Serve on cross-functional account teams spanning product, finance, support, and services.
- Maintain disciplined forecasts, achieve targets, and present guidance to executive management.
- Lead consultative sales cycles with large customers through discovery, active listening, and customer advocacy.
- Manage relationships, solutions consulting, account development, and financial models using MEDDPICC.
- Define processes and build programs in an entrepreneurial environment.
- Travel approximately 30%.
Requirements
- More than 10 years of combined experience in major account or strategic sales.
- Experience supporting Southeast Asia or South Asia territories.
- Track record of managing large-scale and enterprise customers in Asia and delivering revenue and gross profit results.
- Experience working with business and technical leaders and building strategic partnerships.
- Analytical account-development approach using data to identify opportunities and demonstrate value.
- Experience managing forecasts and financial models using MEDDPICC.
- Excellent verbal and written communication skills.
- Bachelor’s degree or equivalent experience.
Nice to Have
- CDP and CPaaS experience.
- Experience selling SaaS, CPaaS, or CDP solutions to technical and business audiences.
- Understanding of the customer-experience business model.
- Experience managing high-tech Southeast Asian enterprises.
Compensation and Benefits
- Competitive pay, paid time off, parental and wellness leave, healthcare, retirement savings, and other benefits; offerings vary by location.
Skills
Strategic Sales, Account Management, Solutions Consulting, MEDDPICC, Financial Modeling, Revenue Forecasting, SaaS, Cpaas, Cdp, Cross-Selling, Upselling, Enterprise Sales
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