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TwilioTwilio

Deal Desk Senior Analyst

Own end-to-end deal desk operations, financial modeling, pricing analysis, and commercial approvals for standard and non-standard agreements. The role requires at least three years of relevant analytical or finance experience, advanced spreadsheet skills, and familiarity with sales and document-management tools.

About the job

Responsibilities

  • Build and analyze financial models and pricing scenarios for standard and non-standard agreements, evaluating pricing, discounts, term length, usage commitments, and gross margin impact.
  • Partner with Sales to structure commercially sound deals aligned with financial guardrails.
  • Educate Sales and go-to-market teams on contracting policies, approval matrices, and discount governance.
  • Own the end-to-end Deal Desk workflow in Salesforce and CPQ, including quote building, pricing approvals, Order Form creation, DocuSign execution, and opportunity closure.
  • Maintain data integrity and policy compliance.
  • Build relationships across Commercial Legal, Billing Operations, Corporate Finance, and Sales to streamline deal execution.
  • Collaborate with Sales and Legal on non-standard contract language in Order Forms, aligned with corporate risk and revenue recognition policies.
  • Conduct ad hoc financial analysis and modeling for business decisions and strategic initiatives.
  • Participate in cross-functional projects to scale Deal Desk operations, improve systems, and optimize workflows.

Requirements

  • Business proficiency or fluency in English, with strong written and verbal communication skills.
  • Bachelor’s or Associate’s degree plus at least 3 years of experience in Corporate Finance, FP&A, Commercial Finance, Deal Desk, or an analytical go-to-market role. Without a degree, at least 5 years of relevant analytical experience is required.
  • Strong analytical and financial skills, including knowledge of core financial concepts and the ability to explain financial tradeoffs.
  • Advanced Excel and Google Sheets skills, including financial modeling, logic formulas, and scenario analysis.
  • Strong attention to detail and the ability to manage multiple high-velocity requests under tight deadlines.
  • Self-directed, proactive, organized, and able to operate with high integrity.

Nice to have

  • Experience with Salesforce, Tableau, Looker, contract lifecycle management tools, and Jira.

Benefits

  • Competitive pay.
  • Generous time off, parental and wellness leave.
  • Healthcare and retirement savings programs.
  • Approximately 5% travel anticipated.

Skills

Financial Modeling, Pricing Analysis, Excel, Google Sheets, Salesforce, CPQ, Docusign, Tableau, Looker, Contract Lifecycle Management, Jira

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