Leads the global AirCover quality program, overseeing QA operations, measurement frameworks, systemic issue analysis, automation, and partner performance. Requires 10+ years in quality, support, or operations, 5+ years managing quality teams, and experience in complex claims or financial-services environments.

Leads the global quality strategy for high-stakes Community Support functions including Safety, Premium Support, and CS Labs. Requires 12+ years of support, quality, operations, or Trust & Safety experience, expertise in quality methodologies and AI-assisted QA, and demonstrated leadership of distributed teams.

Own the end-to-end Book with AI product for hotels, rental cars, and rail, driving strategy, execution, experimentation, and AI quality. Requires 4+ years of product management experience, strong customer-facing product ownership, and the ability to evaluate probabilistic AI systems.

Leads the technical direction of Airbnb’s event-logging infrastructure, architecting scalable backend systems, shaping roadmaps, and delivering production tooling. Requires 9+ years of engineering experience, backend expertise, and a strong record of technical leadership and mentorship.

Supports end-to-end RFP, RFI, and vendor questionnaire responses, manages proposal content, and coordinates cross-functional reviews. Requires a bachelor’s degree, 2–4 years of proposal or sales enablement experience, strong writing skills, and familiarity with proposal platforms and business tools.

Manages executive engagement and community programs, including VIP events, roundtables, advisory boards, and industry partnerships for C-suite audiences. The role requires 5+ years of B2B event or community marketing experience, strong cross-functional communication, and familiarity with Salesforce and Marketo.

Partners with enterprise Account Executives to sell a corporate travel platform, leading discovery, demonstrations, value assessments, and proof-of-concept activities for complex opportunities. Requires 4–5+ years of travel-industry selling or comparable consulting/program management experience.

Supports Commercial customers across onboarding and the customer lifecycle by resolving issues, driving adoption and retention, managing account programs, and negotiating renewals. Requires a bachelor’s degree or equivalent experience and 1–2 years in sales, account management, or a similar SaaS customer-facing role.

Build and lead Fora’s account management function for high-value travel advisors while directly coaching a portfolio on growth, retention, and revenue opportunities. The role combines strategic function design with hands-on relationship management and requires 5–7 years of business-building experience.

Senior frontend engineer and technical leader responsible for improving frontend systems, developer tooling, operational excellence, and feature delivery. The role requires 5+ years of UI development experience and proficiency with JavaScript, TypeScript, Angular, React, and related backend technologies.

Senior backend engineer responsible for architecting and scaling highly available distributed services, leading multi-team technical initiatives, and improving reliability across a global travel and expense platform. Requires 6+ years of experience and expertise in backend systems, APIs, microservices, and event-driven architectures.

Build customer-facing agentic AI experiences for loyalty programs, combining LLM workflows, product engineering, personalization, and safety controls. The role requires 6+ years of software engineering experience and production experience with AI or LLM-powered systems.

Own hotel-partner collections and credit control while improving invoicing, commission tracking, and compensation processes across an international operation. The role requires 3–4 years of collections, credit control, or AR experience, strong Excel and communication skills, and comfort working independently in ambiguity.

Leads Experiences merchandising and discoverability strategy, partnering with Product, Engineering, and Supply on ranking, personalization, experimentation, and measurement. Requires 12+ years in business operations, product operations, or strategy and strong analytical and stakeholder-influence skills.

The Senior Sales Recruiter will own end-to-end hiring for sales teams across EMEA, partnering with regional leaders to source, attract, and close high-performing candidates. The role requires at least three years of sales recruiting experience, strong influencing skills, and professional fluency in English and German.

Leads public policy campaigns across the Southeast and Gulf, developing legislative strategies, analyzing regulation, managing stakeholders and external partners, and representing Airbnb with government officials. Requires 8+ years of relevant policy experience and strong communication, analytical, and project-management skills.

Build analytics data models, pipelines, dashboards, and AI-enabled automation for product and operational decision-making. The role requires 2–3+ years of data engineering or analytics experience, advanced SQL, dbt, cloud data warehouse, Python, and BI expertise.

Leads cloud infrastructure, platform strategy, deployment pipelines, and infrastructure automation for a growing consumer platform. Requires 5+ years in infrastructure, DevOps, platform engineering, or SRE, plus deep AWS, coding, containerization, and infrastructure-as-code experience.

Own end-to-end lifecycle marketing programs that activate, engage, and retain travel advisors, using segmentation, experimentation, analytics, and CRM automation. The role requires 6+ years of lifecycle or related marketing experience and strong cross-functional execution.

Leads strategic finance and analytics for Airbnb’s marketing organization, evaluating investments, budgets, KPIs, and campaign ROI while partnering with Finance, Marketing, Data Science, and senior leadership. Requires 15+ years of relevant experience and strong financial modeling, analytical, and executive communication skills.

Leads the strategy, roadmap, and platform architecture for third-party connectivity and integrations across hospitality products. Requires 6+ years of product management experience, strong API and integration expertise, and the ability to align internal teams and external partners.

Lead advanced analytics for host acquisition at Airbnb, driving data analysis, metric definition, experimentation, and strategic insights to support growth initiatives.

Drive planning and delivery of Airbnb's priority software product programs by partnering with engineering, design, marketing and operations teams. Develop custom program plans, anticipate risks, and act as a force multiplier to improve quality and velocity across cross-functional stakeholders. Requires 8+ years managing complex product programs at global scale.

Senior machine learning engineer who will build and operate large-scale AI systems for Airbnb’s payments ecosystem, including LLM agents, fraud defenses, and personalization. The role requires 5+ years of applied AI/ML experience, strong Python or Java skills, and production MLOps expertise.

Senior Staff ML Engineer fine-tunes and optimizes state-of-the-art LLMs for Airbnb's customer support AI products, including AI assistants and autonomous agents. Partners cross-functionally to productionize models at scale. Requires PhD and 10+ years experience with PyTorch.

Leads and develops a team of Enterprise Associate Account Executives supporting complex SaaS sales cycles, with responsibility for coaching, pipeline progression, performance monitoring, and promotion readiness. Requires 3+ years of SaaS Account Executive experience and a strong quota track record.

Leads the strategy and hands-on execution of performance creative for advisor acquisition, building a testing system, creator program, and new creative strategy function. Requires performance marketing experience, structured experimentation skills, AI fluency, and the ability to lead while executing.

Leads technical direction for Airbnb’s service developer tooling platform, spanning AI-assisted development, JVM build infrastructure, testing, modernization, and observability. Requires 9+ years of industry experience, strong backend and distributed-systems expertise, and the ability to influence organizations and deliver multi-quarter infrastructure initiatives.

Leads global sales operations planning, forecasting, reporting, incentives, and revenue optimization for Airbnb’s central Supply team. The role requires 10+ years in analytics or revenue operations, strong SQL and Excel skills, and the ability to advise senior leaders through data-driven insights.

Build and maintain automated test coverage, improve testing frameworks, integrate tests into CI/CD pipelines, and troubleshoot product issues. The role requires 1–2 years of software development or test automation experience, programming fundamentals, testing-framework exposure, and a bachelor’s degree or equivalent.

Provides personalized, end-to-end support for premium Airbnb community members, managing complex cases across phone and digital channels. Requires at least three years of multicultural customer service experience, strong English and French communication skills, stakeholder management ability, and schedule flexibility.

Leads trust and safety case management, enforcement communication, KYC operations, dispute resolution, and process automation for a marketplace of independent travel advisors. Requires 5+ years of customer-facing operations experience, including 3+ years in trust and safety or an adjacent enforcement function.

Gère des réclamations d’assurance complexes et importantes, en évaluant la couverture, la responsabilité, les risques et l’exposition d’Airbnb. Le rôle exige plus de 10 ans d’expérience en réclamations et litige, ainsi qu’une forte capacité d’analyse, de négociation et de collaboration avec des partenaires mondiaux.

Manages complex and large-loss insurance claims, coordinating insurers, TPAs, legal teams, and cross-functional stakeholders to mitigate risk and achieve appropriate resolutions. Requires 10+ years of claims coverage and litigation experience, strong policy and regulatory knowledge, and advanced negotiation and analytical skills.

Leads enterprise data strategy and organization-wide AI readiness while overseeing data engineering, analytics, data science, infrastructure, governance, and predictive analytics. Requires 10+ years of progressive leadership experience and advanced quantitative education.

Manages professional host accounts, acquires high-quality supply, and drives market growth across an assigned territory. Requires 6+ years in sales, account management, or partner support, English and Spanish fluency, CRM proficiency, and residence in Mexico with regular travel.

Manages high-touch VIP travel clients through the full sales and booking cycle, providing personalized destination and hotel recommendations while growing repeat business. The role also helps the advisor team adopt AI tools and requires substantial travel advising experience, VIP client service, and proven booking performance.

Leads and develops an engineering team while remaining hands-on in building reliable Finance and Oracle ERP integrations, microservices, APIs, and AI-assisted automations. Requires 10+ years of software engineering experience, ERP expertise, strong Java or Python skills, and experience with production AI applications.

Owns EMEA field enablement for Commercial, Mid-Market, and Enterprise sales teams, including onboarding, playbooks, coaching, and performance programs. The role requires 7+ years of B2B enablement or related experience, strong facilitation and data skills, and expertise in complex sales methodologies.

Leads Navan’s competitive intelligence and revenue enablement strategy, turning market, buyer, product, and field signals into actionable sales messaging, training, and tools. The role requires 7–10 years of relevant GTM experience, strong stakeholder influence, and expertise in B2B competitive dynamics.

Works alongside experienced Enterprise Account Executives to support deals across the sales cycle, from prospecting and discovery through closing and handoff. Requires 2+ years of client-facing experience with senior stakeholders, project management, data analysis, and Salesforce exposure.

Senior client success leader responsible for strategic enterprise relationships, complex migrations to the Navan platform, adoption, retention, executive engagement, and escalations. Requires 12+ years in customer success or account management within corporate travel management, with strong project management and communication skills.

Senior product designer responsible for simplifying complex B2B Specialty Travel workflows through end-to-end UX architecture and UI design. The role requires 5+ years of experience, strong Figma proficiency, technical fluency, and the ability to collaborate across global product and engineering teams.

Senior Software Engineer building and operating scalable full-stack applications for hotel customers. The role requires 5+ years of experience, strong backend development, JavaScript and frontend framework expertise, and experience with mobile development or React Native.

Leads Airbnb’s Scaled Services organization for Fraud & Safety Investigations, overseeing implementation, internal tooling, self-service data, and centralized quality governance. The role requires 12+ years in operations, strategy, or program management and substantial experience managing managers and distributed teams.

Senior litigation counsel will own high-stakes disputes, investigations, and strategic counseling from assessment through resolution, manage outside counsel, and advise Airbnb business partners on legal risk. The role requires 8+ years of litigation experience, a J.D., and active California bar membership.

Own the platform and evaluation strategy for Airbnb’s AI Assistant, shaping how it reasons, retrieves knowledge, takes actions, and resolves support issues safely at scale. Requires 9+ years building technology products, production generative AI or ML experience, strong technical and data fluency, and deep LLM evaluation expertise.

Provides frontline travel support for air, rail, hotel, and car bookings while resolving customer issues across chat, calls, and email. Requires 5+ years of travel consulting experience, 3+ years with a GDS, fluent English, and strong customer-service and troubleshooting skills.

Own the full sales cycle for Navan’s mid-market accounts, from outbound prospecting through close, while building pipeline and meeting revenue targets. Requires 3+ years of full-cycle SaaS or similar closing-sales experience, strong outbound skills, and a bachelor’s degree or equivalent experience.

Own the full sales cycle for mid-market SaaS accounts, from outbound prospecting through close, while building pipeline, forecasting revenue, and supporting post-sale adoption. Requires 3–5+ years of closing-sales experience, strong target attainment, and value-based selling skills.