Provides technical customer support for SaaS product used by Airbnb hosts, troubleshooting issues, creating educational content, and advocating for user needs to product/engineering teams. Requires 3+ years in SaaS support and adaptability to fast-paced changes.

Serves as technical expert for employer customers on benefits platform, resolving complex issues via support channels, investigating logs/databases, and collaborating with engineering. Requires 3+ years B2B technical support experience and strong communication skills.

Technical Support Engineer leads escalation for technical issues in LLM applications and AI agents, diagnosing problems across setups, products, and deployments. Requires 4+ years experience, Python proficiency, and expertise in Kubernetes, Docker, and observability tools.

Hands-on technical support role troubleshooting issues in Bolt.new/StackBlitz using front-end tech, creating docs, QA testing, and voicing customer feedback to product/engineering teams. Requires strong communication and customer empathy in a fast-paced remote environment.

Provides technical and creative support to enterprise customers, managing complex inquiries, investigating issues, and collaborating with Product and Engineering. Requires 3-5+ years in customer-facing technical roles, autonomy, and experience with video editing, generative AI, and creative workflows.

Customer Success Engineer supports users technically via Intercom, Slack, phone, and email to maximize platform value. Requires 2+ years customer-facing experience, SQL proficiency, technical background, and strong communication skills.

Customer Success Engineer drives adoption and expansion of voice AI APIs for enterprise customers through technical expertise, demos, troubleshooting, and relationship building with developers and executives. Requires 7-10+ years in technical customer success or sales engineering at API-driven tech companies.

Provides L2/L3 technical support for enterprise customers using a customizable Loan Origination System, troubleshooting issues via logs/configurations, reproducing bugs, and triaging to engineering. Requires SaaS support experience, technical comfort with APIs/logs/JSON/XML, and strong communication in a remote environment.

Deploys and configures AtomEngine simulation platform in military training environments, troubleshoots issues live, and trains stakeholders. Requires 3+ years software engineering experience, programming proficiency (C#, Python, etc.), Secret clearance, and up to 50% travel.

Provides customer-facing technical support across PostgreSQL, TimescaleDB, cloud infrastructure, and Kubernetes. The role troubleshoots performance and platform issues, optimizes database implementations, and collaborates with engineering teams on complex root-cause analysis.

Provides deeply technical B2B SaaS support, troubleshooting integrations and complex workflows from initial report through resolution while communicating clearly with customers. The role also contributes to automation and support enablement projects and follows a weekend-inclusive schedule.

Provides deeply technical B2B SaaS support, troubleshooting complex integrations and workflows from initial report through resolution. The role requires systematic investigation, precise communication, strong ownership, and the ability to support customers from SMB through enterprise.

Provides technically deep B2B SaaS support for customers across a broad, evolving product, handling complex troubleshooting, workflow guidance, and high-quality escalations. The role requires strong technical reasoning, communication, ownership, and customer empathy.

Provides hands-on technical support for customer integrations, APIs, payment operations, and cloud systems while diagnosing issues and translating complex problems into clear solutions. The role requires 1–3 years of technical support or integration experience, strong communication, and overnight Eastern Time coverage.

Provides expert technical support to high-value customers, resolving complex issues in data unification platforms, cloud services, APIs, and integrations. Requires 3+ years experience in enterprise SaaS support and public clouds (AWS/GCP/Azure).

Leads US remote support team to deliver exceptional customer experience via queue management, technical troubleshooting, coaching, and hands-on support (30-40% time). Requires SaaS support leadership experience improving metrics like response times and CSAT.

Provides dedicated technical support to a single strategic enterprise customer for their computer vision deployments, diagnosing issues across CV/ML pipelines, leading enablement sessions, and building deep contextual knowledge of customer infrastructure. Requires 7+ years in Linux/networking, Bash/Python scripting, and hands-on edge device experience.

This role troubleshoots complex PostgreSQL and Supabase platform issues, advises advanced users, reproduces bugs, and partners with engineering on product improvements. It requires 7+ years in technical support, databases, backend engineering, SRE, or similar work, plus deep PostgreSQL and SQL expertise.

Provides advanced technical support for PostgreSQL and the Supabase platform by troubleshooting complex customer issues, optimizing workloads, reproducing bugs, and partnering with engineering. Requires 7+ years of relevant experience, deep PostgreSQL expertise, cloud experience, and residency in EMEA time zones.

Database Support Engineer investigates and resolves advanced customer issues across Supabase's Postgres-based platform, provides optimization advice, reproduces bugs, and improves product quality. Requires 6+ years experience with deep PostgreSQL knowledge, SQL optimization, and AWS.

Provide technical support for Rippling's HR, IT, and Finance platform. Handle customer issues via email, chat, and video, document interactions in CRM, and collaborate with Product and Engineering teams.

Provides hands-on technical support for customers operating a developer-centric platform, resolving architecture, performance, recovery, and security issues. The role also develops diagnostics and automation tools and partners with product, engineering, and customer success teams.

Provides technical guidance and troubleshooting to customers using Metabase, including database, SQL, infrastructure, and web application support. Requires strong database skills and at least three years of production coding, systems administration, or database management experience.

Support Engineer troubleshoots complex computer vision/ML issues for enterprise customers, provides consultative advice, creates technical content, and collaborates with sales/product teams. Requires 5+ years Linux/networking experience, Python/Bash scripting, and CV/ML pipeline knowledge.

Support Engineer troubleshoots API integrations, debugs customer onboarding tools and AI issues, manages feature flags, and automates workflows for property management platform. Requires basic Python/JavaScript coding, database familiarity, and strong API debugging skills.

Staff technical specialist supporting developers who deploy and operate Temporal in cloud-native environments. The role requires 9+ years of development experience, distributed-systems troubleshooting, Kubernetes expertise, observability, infrastructure automation, and strong customer communication.

Provides developer-focused technical support by triaging cases, answering implementation and optimization questions, monitoring GitHub feedback, and reproducing issues. Requires 3+ years of technical customer support experience, strong SQL/PostgreSQL skills, Linux command-line proficiency, and excellent English communication.

Technical Support Engineer builds internal tools and Laravel-based systems to enhance customer support efficiency, troubleshoots complex issues, and collaborates across teams. Requires PHP/Laravel experience, critical thinking, and strong communication skills.

Provides technical support to developers using Supabase, triaging cases, reproducing issues, and collaborating with engineering and business teams. Requires 3+ years of developer support experience, strong SQL/PostgreSQL skills, Linux command-line proficiency, and English fluency.

Support Engineers provide timely developer support, triage cases, monitor feedback channels like GitHub, and reproduce issues for the Supabase Postgres platform. Requires 3+ years developer support experience, SQL proficiency, Linux skills, and strong English communication.

Engage with open source community on forums and social channels to help Metabase users with data analytics issues. Requires 3-5 years technical experience in code, systems admin, SQL/databases, or infrastructure, plus strong communication skills.

Provides technical support for an API-driven product by triaging tickets, managing escalations, improving self-service resources, and partnering with product and engineering teams. Requires 4+ years of technical support experience, Zendesk administration expertise, strong communication, and analytical problem-solving skills.

Technical Success Engineer helps customers optimize Metabase implementations, troubleshoots issues, and guides data querying with SQL/databases. Requires 3+ years experience, strong SQL, and expertise in web apps, infra, or DB management.