Senior Incident Commander responsible for leading high-severity, cross-functional incidents, driving company-wide incident response strategy, standards, OKRs, and tooling vision while mentoring other ICs and influencing executives. Requires 8+ years leading critical incident response at scale, strong influence without authority, and deep IR lifecycle expertise.

Lead a small team of engineers on Dialpad's agentic AI platform as a hands-on Tech Lead Manager. Own technical direction for areas like memory architectures, retrieval, and observability while contributing code, managing people, and partnering cross-functionally to build production-grade multi-agent systems.

Lead the architecture and development of Dialpad's autonomous Agentic AI platform, building multi-agent orchestration, memory systems, real-time reasoning, and tool execution for enterprise workflows. Requires 10+ years experience, technical leadership at Staff/Principal level, and deep expertise in LLM platforms, agent frameworks, and production AI infrastructure.

Lead the architecture and development of Dialpad's autonomous Agentic AI platform, building multi-agent orchestration, memory systems, real-time reasoning, and tool execution for enterprise workflows. Requires 10+ years experience, prior technical leadership at Staff/Principal level, and deep expertise in LLM platforms, agent frameworks, and production AI infrastructure.

Solutions Engineer partnering with sales to drive new Commercial business at Tailscale. Lead technical discovery, solution architecture, demos, POCs, and act as trusted advisor on zero-trust networking and secure connectivity for complex deals.

Own voice quality for deployed AI voice agents by partnering with customers to define brand-aligned personas and tuning for consistency, fluency, latency, and natural conversation in live production environments. Requires customer-facing experience with conversational AI and speech systems.

Own the roadmap, vision, and execution for LiveKit's Agent Hosting product - the production runtime for deploying, scaling, and running voice and other AI agents at global scale on LiveKit Cloud. Requires 8+ years PM experience with deep technical knowledge of distributed systems, infrastructure reliability, and developer platforms.

Commercial Attorney embedded with business teams at a high-growth telecom SaaS company. Draft, review and negotiate high-volume customer/vendor agreements (MSAs, NDAs), provide real-time legal guidance to sales/ops/finance/HR, support revenue deals and global expansion while balancing risk and commercial enablement. Requires JD, telecom experience, 5-10+ years legal expertise.

Sr AI Architect leading Twilio's conversational AI strategy, including memory, knowledge, and behavioral intelligence systems. Requires 15+ years software engineering experience (6+ in production ML at platform scale), deep LLM/LLMOps expertise, and a Master's or PhD in a quantitative field.

Senior Architect on Twilio's Emerging Technologies Experimentation Team, focused on fraud detection/governance. Designs, prototypes, and leads implementation of scalable AI/ML solutions and next-gen innovations (e.g. agent-native channels, A2H protocols) that can scale to production.

Lead product strategy and roadmap for Twilio's talent lifecycle applications (Workday, Eightfold, Qualtrics, HackerRank) across Talent Acquisition, Talent Management, and Employee Listening. Drive AI-enabled capabilities like talent matching and skills inference while partnering with HR leadership and managing vendor relationships in a global enterprise environment.

The National Channel Director is a sales hunter focused on growing opportunities through the Channel Partner Ecosystem in Northern California. This 50/50 biz dev and selling role involves prospecting, qualifying, educating, and closing deals with master agents, subagents, MSPs, and IT consultants to meet sales targets.

Own end-to-end planning and execution of internal company events, offsites, virtual gatherings, rewards/recognition programs, and coworking space relationships to build culture and connection for a distributed hybrid team. Requires 7+ years primary ownership of events at high-growth tech companies plus strong budget and vendor management skills.

Software Engineer responsible for developing and maintaining email-related features and infrastructure at Twilio. Requires strong coding skills and experience building scalable systems.

Lead and scale Dialpad's global Agentic Sales Overlay organization to drive adoption and revenue of its agentic AI product portfolio. Requires 10+ years enterprise SaaS sales leadership, proven AI product commercialization experience, and the ability to build GTM strategies, sales processes, and enablement programs from the ground up while partnering with Product, CS, and executive teams.

Staff Software Engineer building core distributed systems, control planes, observability, and resilient region-spanning infrastructure for LiveKit's real-time AI platform. Requires production distributed systems experience, strong fundamentals, and end-to-end ownership.

Own the architecture and end-to-end delivery of a customer-facing monitoring product spanning APIs, UI, topology visualization, discovery, alerting, and service contracts. The role requires staff-level architectural leadership, strong network topology knowledge, distributed systems experience, and cloud expertise.

Builds executive and operational dashboards while developing the SQL-based analytics datasets beneath them. The role partners with business and executive stakeholders to deliver governed, accurate, self-service insights across the enterprise.

Lead Twilio's global Revenue, AR, and CoGS accounting functions. Oversee technical accounting, revenue automation, SOX compliance, and team development in a high-growth SaaS/usage-based public company environment. Requires 12+ years accounting experience including revenue focus and 8+ years managing teams.

Senior Technical Program Manager building and operating AI-driven automation, knowledge systems, intelligent routing, and observability for Twilio's Global Customer Success (GCS) delivery workflows. Writes production code weekly (Python/TS, LLM agents, MCP, Grafana/Salesforce dashboards) while driving business outcomes like resolution rates and revenue-per-headcount.

Principal Software Engineer building a new Identity Graph platform for real-time identity resolution, fraud, and risk on the Stytch team at Twilio. Own architecture, high-scale distributed systems, complex data pipelines, and synchronous read models while mentoring the team.

Senior Software Engineer building and scaling backend APIs for Stytch's identity platform at Twilio, focusing on authentication, authorization, and agentic/non-human identity use cases. Requires 6+ years experience with high-scale cloud systems, RESTful API design, and on-call availability.

Lead Product Manager for Dialpad's AI models, owning the full lifecycle of custom SLMs, ASR, and real-time inference infrastructure. Requires hands-on ML/AI engineering or research background plus product ownership experience to make technical trade-offs on data, training, evaluation, and production without needing a translator.

Lead a team of senior engineers building Twilio's next-generation real-time Voice media processing infrastructure at global scale. Requires 5+ years engineering management experience with deep expertise in distributed systems, low-latency media, and high-reliability backend services.

Lead Twilio's enterprise Disaster Recovery program by developing plans, conducting tests and audits, integrating risks, and serving as the technical authority during live disruptions to ensure resilient recovery of critical systems. Requires CBCP certification, cloud infrastructure expertise, and 7+ years of DR program management experience.

Design and own the voice, personality, and conversational experience for Dialpad's agentic AI voice agents. Collaborate with AI engineers on prompting and orchestration to create intuitive, empathetic interactions that resolve customer issues, while setting global standards for quality, handoffs, and emotional design.

Senior Customer Support Engineer owning complex post-sales technical escalations for Tailscale's VPN networking product. Requires 4+ years in technical support, deep networking and Go debugging expertise, and the ability to drive issues to resolution or high-quality engineering handoff.

Customer Account Executive responsible for expanding and renewing existing customer accounts at Tailscale by identifying new use cases, educating on features, driving adoption, and partnering with Solutions Engineering, Customer Success, and other teams. Requires up to 1 year quota-carrying experience selling developer/technical products in a PLG motion, with strong pipeline and forecasting skills.

Software Engineer L2 responsible for evolving and maintaining Twilio's Compute infrastructure, including VM orchestration, AWS Auto Scaling Groups, hardened AMIs, secure container images, and automation of operational tasks in a remote-first environment.

Senior Commercial Counsel negotiating complex enterprise SaaS, partnership, and vendor agreements. Provides strategic legal advice to sales and executive teams, builds AI-powered legal workflows and playbooks, and mentors junior counsel in a fast-paced AI SaaS environment.

Lead Financial Services and Insurance industry strategy and growth at Dialpad, translating market needs into AI-powered product offerings, driving GTM execution, thought leadership, and strategic sales pursuits for banks, fintechs, insurers and wealth firms.

Own specialist overlay sales motion for Dialpad's agentic AI products. Partner with AEs to qualify, pitch, close deals, coach teams, analyze performance, and provide feedback to Product and Engineering.

Corporate Counsel serving as primary legal authority on telecommunications, regulatory, voice, messaging, and AI compliance for Dialpad's UCaaS/CCaaS platform. Partners with Product, Engineering, Sales to build compliance infrastructure, provide guidance on FCC/PUC rules, consent laws, TCPA, and emerging AI regulations. Requires 4-8 years telecom regulatory experience.

Supports developers building with LiveKit by diagnosing and fixing issues, writing sample or production code, improving documentation, and guiding customers through successful deployments. Requires production software engineering, debugging, communication, and customer-focused problem-solving skills.

Technical lead performing advanced offensive security work including full-stack pentesting, red team operations, custom exploit development, AI/LLM red teaming, and bug bounty management. Requires 7-10 years experience, deep expertise in MITRE ATT&CK and OWASP, and proficiency with industry tools and scripting.

Principal Engineer owning technical strategy for Twilio's Phone Numbers and KYC Compliance platform at massive global scale. Lead architecture modernization, pioneer AI-driven (LLM/agentic) development workflows, mentor engineers, and translate complex telecom regulations into developer-first APIs. Requires 16+ years building highly available distributed cloud systems.

Staff Developer Advocate focused on growing LiveKit's presence through events, community building, speaking, and content creation in the Bay Area. Requires 2+ years in DevRel/events, technical background, and strong communication skills to represent the real-time audio/video platform and relay developer feedback.

Technical Account Manager owning long-term technical relationships with strategic voice AI customers. Drive architecture, adoption, and outcomes while quarterbacking internal teams and shaping the new TAM function. Requires 8+ years customer-facing technical experience.

Staff Analytics Engineer responsible for designing and maintaining a robust business data layer in dbt as the single source of truth for Twilio's GTM metrics. Requires 8+ years experience, advanced SQL/dbt expertise, and strong stakeholder alignment skills to drive data quality, reconciliation, and analytics enablement.

The Product Marketing Manager will develop vertical positioning, enterprise messaging, ROI narratives, competitive insights, and sales enablement assets that improve pipeline conversion and win rates. The role requires 3–5 years of B2B SaaS product marketing, solutions marketing, or GTM enablement experience.

Oversee end-to-end global payroll processing, compliance, reconciliation, and reporting for multi-country operations. Requires 8+ years payroll experience including 3+ years leading global teams, ADP Workforce Now/Deel expertise, and strong knowledge of US/international regulations.

Lead global analyst relations strategy and team for Twilio’s enterprise tech portfolio. Build relationships with Gartner, Forrester, IDC; drive report positioning and executive advisory.

The Product Data Analyst will guide product decisions through metrics, experimentation, funnel and cohort analysis, and actionable recommendations. The role requires advanced SQL, Python, end-to-end A/B testing experience, and the ability to leverage AI agents for efficient analytical workflows.

Own Salesforce and HubSpot as engineering systems, build GTM integrations and agentic AI workflows, and ensure reliable data flow across the revenue stack.

First in-house lawyer building and running the entire legal function for a high-growth voice AI infrastructure startup. Owns commercial contracting, privacy/compliance, corporate governance, and AI/telecom regulatory strategy.

Monitor physical security systems, open-source threat intelligence, and travel safety tools to maintain situational awareness and respond to global incidents impacting employee safety and business operations.

Owns the architecture and evolution of a high-reliability, multi-tenant notification platform, including routing, escalation, workflow orchestration, channel integrations, and delivery guarantees. The role requires production-scale distributed systems expertise, Temporal or comparable workflow experience, and strong cross-team technical influence.

Hands-on L3 engineer building and operating high-scale Go-based email delivery systems across AWS and Azure. Focus on distributed systems, IaC with Terraform, observability, and mentoring.

Leads the decomposition of a PHP monolith into Go microservices while architecting distributed data, observability, and network-integrated platform systems. Requires 8+ years of software engineering experience, expert Go, Kubernetes, event streaming, workflow orchestration, Terraform, and strong networking fundamentals.

Lead design on foundational platform layers and AI-first capabilities at Dialpad. Define patterns and primitives, ship production code, build AI tooling, and mentor designers.