Staff Product Manager, Agent Hosting

Responsibilities

• Own the hosting roadmap: set a clear vision and sequenced plan for the product, decide what gets built and when in partnership with engineering.
• Ship a runtime people rely on: turn deploys, scaling, and reliability into an experience customers trust with their production workloads, and keep raising the bar.
• Make scale automatic: drive work on cold starts, autoscaling, regional coverage, and performance so customers can run at massive volume without thinking about it.
• Get deep with customers and data: understand how teams actually deploy and operate agents in production, and let that shape priorities.
• Grow it into a business: drive adoption and revenue so Agent Hosting reflects the real value it delivers as our production runtime.
• Expand what the runtime is: help take Hosting beyond voice agents to all kinds of agents.

Requirements

• 8+ years in product management, at a senior or staff level, ideally having owned a developer-facing infrastructure or platform product.
• Technical depth: can reason about distributed systems, runtimes, scaling, and latency, and earn the trust of strong engineers. Understand systems well enough to make good tradeoffs.
• Infrastructure product sense: owned a product where reliability and performance at scale were the core of the job, with judgment about tradeoffs behind deploy speed, autoscaling, and cost.
• Cross-functional influence: influence through clarity, trust, and good judgment, not process or hierarchy.
• Communication as a superpower: write clearly, present well, and move between board-level strategy and detailed technical discussions.
• Comfort with ambiguity: figure out what matters, prioritize ruthlessly, and move quickly without perfect information.

Nice-to-Haves

• Built a serverless, deployment, container, or compute-platform product that developers ran production workloads on.
• Familiarity with autoscaling, cold-start reduction, and multi-region deployment.
• Familiarity with how teams deploy and operate software in production.
• Background at a developer tools or infrastructure company.
• Familiarity with voice AI, real-time communication, or telephony.
• Experience with usage-based pricing models.

Compensation

• Competitive salary and equity package: $225,000 - $265,000.