Principal Product Manager: Talent Acquisition & Management Applications

Responsibilities

Product Strategy & Platform Ownership

• Own the product strategy and roadmap for talent lifecycle applications such as Workday, Eightfold, Qualtrics, HackerRank, and bespoke TA applications.
• Partner closely with COEs, program owners, HR leadership, and other stakeholders to capture business needs, define success criteria, and align product vision.
• Lead cross-functional teams through the full product lifecycle including requirements gathering, prioritization, development, testing, and deployment.
• Translate business needs and priorities into clear product direction and capability roadmaps.
• Provide product leadership for AI-enabled capabilities, including talent intelligence, matching, and skills-based career pathing & inference, ensuring alignment with business processes and policies.

Delivery Excellence

• Provide clear direction on priorities, sequencing, and scope to delivery teams, enabling aligned execution against roadmap objectives.
• Lead definition of product requirements and capability design, translating business needs into clear, actionable specifications for delivery teams.
• Champion Agile processes, participating in sprint planning, backlog grooming, and release planning to ensure consistent delivery.
• Own user acceptance testing (UAT) strategy and validation, defining success criteria, guiding test scenarios, and ensuring solutions meet business requirements prior to scaled deployment.
• Lead and orchestrate proof-of-concept initiatives and pilot programs for new capabilities (e.g., AI-enabled solutions), partnering with delivery teams to validate feasibility, business value, and scalability before broader rollout.
• Partner with stakeholders to evaluate pilot outcomes and inform roadmap priorities, balancing innovation with operational readiness.
• Ensure compliance with organizational standards around data security, privacy, and governance.

Vendor & Customer Relationship

• Build strong vendor relationships, managing third-party partnerships, feature adoptions and rollouts, and integrations seamlessly.
• Analyze system performance and user feedback to identify opportunities for continuous improvement and innovation.
• Communicate product updates and changes effectively to stakeholders, end-users, and leadership.

Qualifications

Required:

• 10+ years of experience in HR Technology, HRIS, or SaaS product management roles.
• Bachelor’s degree in Business, Technology, Human Resources, or a related discipline.
• Proven success leading complex Talent Acquisition technology initiatives in global enterprise environments.
• Deep expertise with recruiting platforms such as Eightfold, Workday, or comparable ATS/CRM solutions.
• Familiarity with AI/ML concepts in recruiting, such as skills inference and matching.
• Strong understanding of end-to-end recruiting processes and how technology enables them.
• Demonstrated ability to influence without authority, manage competing priorities, and drive alignment.
• Deep understanding of recruitment, talent development, workforce planning processes, and the technology that supports them.
• Expert in Agile software development methodologies and tools (e.g., Jira, Confluence).
• Strong communication and stakeholder management skills, able to influence at all levels of the organization.
• Experience managing vendor partnerships and driving integrations across systems.
• Analytical and data-driven mindset, with the ability to define and track KPIs and using data to inform product decisions.

Desired:

• Certifications in product management (e.g., CSPO, PMP) or HRIS domains.
• Familiar with AI-driven talent acquisition tools and assessment technologies.
• Experience with UX design principles as they relate to enterprise HR systems.

Compensation

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $171,120 - $213,900.

Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.

Based in the San Francisco Bay area, California: $201,280- $251,600.

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan.