Principal Product Manager

Responsibilities

• Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap that aligns with the company's goals and objectives.
• Lead cross-functional teams to drive planning, design, development, and launch of products that execute on the vision.
• Deeply understand customer needs and collaborate with engineering and UX to translate into product requirements and user stories.
• Define key metrics to evaluate product performance, constantly analyzing data to inform product decisions and measure success.
• Manage relationships and expectations with a wide range of cross-functional stakeholders at all levels of the organization.
• Mentor junior PMs on product management best practices and support their professional development.
• Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments.

Requirements

• Minimum of 10 years of experience in product management in SaaS, IaaS or PaaS.
• Proven track record of leading successful product launches and driving product strategies.
• Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders.
• Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals.
• Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges.
• Bachelor in Computer Science, Engineering, or equivalent practical experience.

Nice-to-Haves

• Experience building products/services related to APIs, developer experience.
• Experience working with telecommunications or other regulated ecosystems.

Compensation & Benefits

• Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $171,120 - $213,900.
• Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500.
• Based in the San Francisco Bay area, California: $201,280 - $251,600.
• Eligible to participate in Twilio’s equity plan and corporate bonus plan.
• Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.