Senior Program Manager, Disaster Recovery

Responsibilities

• Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems.
• Actively integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company.
• Author clear program updates, annual compliance metrics, and formal responses to internal and external audit findings.
• Partner across the organization to support the execution of unified Gamedays and quarterly technical tests to ensure critical applications fail over predictably.
• Benchmark and audit actual technical execution against strict Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Convert static, document-heavy continuity playbooks into clean, runnable-style procedures to optimize recovery coordination.
• Review and audit the independent business continuity and disaster recovery plans of high-exposure third-party SaaS vendors to proactively isolate and eliminate downstream single points of failure (SPOFs).
• Verify fallback processing environments, ensuring that automated remediation workflows are fully provisioned and mapped before disruptions occur.
• Serve as the technical disaster recovery authority during active live disruptions, seamlessly synchronizing recovery activities with existing tactical response teams.

Qualifications

Required:

• Active Certified Business Continuity Professional (CBCP) designation.
• Practical familiarity with cloud infrastructure platforms (AWS console operations), containerization ecosystems, database synchronization architectures, and centralized configuration directories.
• Proven experience leading technical response or recovery workflows during high-severity live outages alongside incident management teams.
• Exceptional verbal and written communications skills; ability to distill highly dense technical single points of failure (SPOFs) into clear, actionable financial and engineering risk metrics for senior security leadership.

Desired:

• 7+ years of dedicated technical Disaster Recovery program management experience in a highly scalable, cloud-native enterprise environment.