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Provides advanced technical support for PostgreSQL and the Supabase platform by troubleshooting complex customer issues, optimizing workloads, reproducing bugs, and partnering with engineering. Requires 7+ years of relevant experience, deep PostgreSQL expertise, cloud experience, and residency in EMEA time zones.
Database Support Engineer investigates and resolves advanced customer issues across Supabase's Postgres-based platform, provides optimization advice, reproduces bugs, and improves product quality. Requires 6+ years experience with deep PostgreSQL knowledge, SQL optimization, and AWS.
Leads service parts inventory and transportation planning for fleet service operations, managing a planning team and ensuring parts availability across the network. Requires 8+ years in inventory or supply chain operations, leadership experience, SAP S/4HANA expertise, and a bachelor’s degree.
Provide technical support for Rippling's HR, IT, and Finance platform. Handle customer issues via email, chat, and video, document interactions in CRM, and collaborate with Product and Engineering teams.
Customer Engineer splits time supporting customers with debugging, integrations, and POCs while building SDKs, prototypes, and tools to enhance the platform. Requires strong software engineering fundamentals and customer-facing problem-solving skills.
Provides advanced technical support for GPU-powered cloud infrastructure, diagnosing VM, hardware, storage, networking, and scaling issues while coordinating with global engineering teams. Requires at least five years of technical support experience, strong Linux and CLI skills, and familiarity with Kubernetes, cloud platforms, and HPC technologies.
Provides hands-on technical support for customers operating a developer-centric platform, resolving architecture, performance, recovery, and security issues. The role also develops diagnostics and automation tools and partners with product, engineering, and customer success teams.
Provides technical guidance and troubleshooting to customers using Metabase, including database, SQL, infrastructure, and web application support. Requires strong database skills and at least three years of production coding, systems administration, or database management experience.
Hands-on flight operator role planning and executing drone missions, conducting inspections, and troubleshooting to support UAV testing and operations.
Builds technical support for AI/ML workloads by shipping code, automating fixes, and directly assisting customers with debugging and optimization. Requires deep expertise in low-level infrastructure or AI/ML engineering with strong communication skills.
Support Engineer troubleshoots complex computer vision/ML issues for enterprise customers, provides consultative advice, creates technical content, and collaborates with sales/product teams. Requires 5+ years Linux/networking experience, Python/Bash scripting, and CV/ML pipeline knowledge.
Handles high-volume support tickets with speed, efficiency, and empathy, ensuring queue flow and clear escalations. Requires 1-2 years customer-facing experience; bonus for ticketing systems like Zendesk.
Support Engineer troubleshoots API integrations, debugs customer onboarding tools and AI issues, manages feature flags, and automates workflows for property management platform. Requires basic Python/JavaScript coding, database familiarity, and strong API debugging skills.
Provides technical support for proprietary healthcare software, troubleshooting issues in on-prem/hosted environments, handling customer tickets, and assisting with installs/upgrades. Requires 1-2 years IT experience with SQL/PowerShell, Windows servers, and strong problem-solving skills; bachelor's degree preferred.
Staff technical specialist supporting developers who deploy and operate Temporal in cloud-native environments. The role requires 9+ years of development experience, distributed-systems troubleshooting, Kubernetes expertise, observability, infrastructure automation, and strong customer communication.
Provides developer-focused technical support by triaging cases, answering implementation and optimization questions, monitoring GitHub feedback, and reproducing issues. Requires 3+ years of technical customer support experience, strong SQL/PostgreSQL skills, Linux command-line proficiency, and excellent English communication.
Technical Support Engineer builds internal tools and Laravel-based systems to enhance customer support efficiency, troubleshoots complex issues, and collaborates across teams. Requires PHP/Laravel experience, critical thinking, and strong communication skills.
Provides technical support to developers using Supabase, triaging cases, reproducing issues, and collaborating with engineering and business teams. Requires 3+ years of developer support experience, strong SQL/PostgreSQL skills, Linux command-line proficiency, and English fluency.
Support Engineers provide timely developer support, triage cases, monitor feedback channels like GitHub, and reproduce issues for the Supabase Postgres platform. Requires 3+ years developer support experience, SQL proficiency, Linux skills, and strong English communication.
Engage with open source community on forums and social channels to help Metabase users with data analytics issues. Requires 3-5 years technical experience in code, systems admin, SQL/databases, or infrastructure, plus strong communication skills.
The Technical Escalation Engineer bridges Customer Support and Engineering to investigate technical issues, monitor production, and improve incident-management practices. The role requires 5+ years in L3 support, incident management, or technical leadership, plus the ability to understand code and technical concepts.
Provides technical support for an API-driven product by triaging tickets, managing escalations, improving self-service resources, and partnering with product and engineering teams. Requires 4+ years of technical support experience, Zendesk administration expertise, strong communication, and analytical problem-solving skills.
Technical Success Engineer helps customers optimize Metabase implementations, troubleshoots issues, and guides data querying with SQL/databases. Requires 3+ years experience, strong SQL, and expertise in web apps, infra, or DB management.