Latest Customer Success jobs at Celonis

Leads strategic customer value programs for digital technology clients, partnering with C-level executives to drive transformation, adoption, and measurable business outcomes. Requires 10+ years in customer success, strategy consulting, or related digital technology work, plus large-scale transformation and change management experience.

Leads strategic customer success and business transformation for Celonis clients in the insurance and service industries. The role requires executive relationship management, industry expertise, analytical and consulting skills, and the ability to coordinate cross-functional teams to drive measurable value.

Manages Premier and Premier+ Support customers, renewals, escalations, SLAs, and service delivery across Japan and APAC. Requires extensive technical support leadership experience, strong communication and analytical skills, and fluent Japanese and business-level English.

Leads strategic customer transformation programs in supply chain and manufacturing, owning executive relationships, value realization, adoption, and cross-functional delivery. Requires 10+ years of strategy consulting experience and strong transformation, change management, analytical, and leadership skills.

Leads strategic Life Sciences customer relationships and end-to-end value realization for Celonis transformation programs. The role requires 15+ years of relevant experience, executive communication, large-scale transformation leadership, SaaS and solution design expertise, and a consultative approach.

Leads strategic customer value and transformation programs, partnering with C-level executives and coordinating cross-functional teams to drive Celonis adoption, measurable business impact, and long-term success. Requires at least 10 years of relevant experience in customer success, consulting, or transformation leadership.

Leads strategic customer relationships and large-scale transformation programs, guiding executive stakeholders toward measurable value and adoption of a SaaS platform. Requires 15+ years of relevant industry, customer success, or consulting experience, strong solution design and change management expertise, and extensive travel.

Delivers live workshops and customized enablement journeys for Celonis partners and customers in India. The role requires technical training experience, strong communication, analytical ability, and the capacity to explain complex data and process concepts to diverse audiences.

Leads strategic Public Sector customer relationships and large-scale transformation programs, owning value realization, adoption, executive engagement, and cross-functional delivery. Requires at least 10 years of relevant experience, strong consulting and change management expertise, and the ability to influence senior stakeholders.

Leads strategic customer relationships and large-scale AI-driven process transformation programs for logistics and transportation clients. The role requires 12+ years of relevant experience, executive engagement, change-management expertise, and native-level German proficiency.

Leads strategic customer relationships and large-scale, AI-driven process transformation programs for logistics and transportation clients. The role requires 12+ years of relevant experience, executive communication and consulting expertise, transformation and change-management experience, and native-level German.

Leads strategic customer relationships and large-scale transformation programs for logistics and transportation clients, driving Celonis adoption, measurable value realization, executive alignment, and customer advocacy. Requires 12+ years of relevant experience and native-level German proficiency.

The Senior Value Engineer drives adoption, value realization, and customer success across a portfolio of accounts through scalable programs, partner orchestration, and AI-enabled portfolio management. The role requires 3–5 years of post-sales program experience, strong stakeholder skills, technical fluency, and native-level German.

Drives adoption, value realization, and customer success across a portfolio through scalable programs, partner orchestration, AI-enabled operations, and executive stakeholder engagement. Requires 3–5 years of post-sales or programmatic experience, strong technical and AI fluency, and native-level German.

Leads scalable customer and partner engagement for a portfolio of accounts, driving adoption, value realization, renewals, and expansion through AI-enabled account management. Requires 3–5 years of post-sales program experience, strong stakeholder skills, technical fluency, and native-level German.

Drives scalable customer engagement, adoption, and value realization across a portfolio of accounts while coordinating customers, partners, and internal technical teams. Requires 3–5 years of post-sales program execution, strong stakeholder management, AI fluency, and native-level German.

Leads a Value Engineering team and owns customer value journeys from acquisition through adoption, renewal, and expansion. The role combines strategic transformation, executive stakeholder management, value-selling expertise, Process Intelligence implementation, and hands-on talent development.

Leads strategic mining-industry customer relationships and transformation programs, partnering with executives to define roadmaps, drive Celonis adoption, and realize measurable business value. Requires 10+ years of strategy consulting, customer success, or related industry experience plus large-scale transformation and change-management expertise.

Leads strategic customer relationships and large-scale transformation programs, driving adoption, measurable value, and executive alignment for Celonis customers. Requires 15+ years of relevant experience, strong consulting and analytical skills, SaaS and solution-design expertise, and willingness to travel approximately 70%.

Leads the Nordic Value Engineering organization and owns customer value journeys spanning discovery, adoption, renewal, and expansion. The role combines executive stakeholder management, strategic transformation expertise, value selling, hands-on Process Intelligence guidance, and talent development.

Drives customer value realization, adoption, expansion, and renewals by translating strategic priorities into Celonis use cases and measurable process improvements. The role requires analytical, process-improvement, project-management, and executive communication experience, plus knowledge of SaaS applications and Finance or Supply Chain.

Leads strategic pharmaceutical customer relationships and end-to-end value realization, coordinating cross-functional teams, executive stakeholders, transformation programs, and platform adoption. Requires 10+ years of relevant industry experience and strong consulting, change management, and communication skills.

Leads strategic Public Sector customer relationships and transformation programs, coordinating cross-functional teams to drive Celonis adoption, measurable value realization, and executive advocacy. Requires 10+ years of relevant customer success or consulting experience, large-scale transformation expertise, and strong change management and communication skills.

Leads value realization for strategic CPG clients using Celonis Process Intelligence, translating C-level strategy into operational excellence across supply chain processes like Order-to-Cash and logistics. Requires 15+ years industry experience, technical fluency in ERP systems, and C-suite stakeholder management.

Leads enterprise-scale data-driven transformation programs for strategic Oil & Gas customers using Celonis platform, owning value realization, cross-functional orchestration, and multi-year roadmaps. Requires 10-20 years in strategy consulting or industry leadership, Oil & Gas expertise, and executive advisory skills.