Owns complex technical and accounting-related customer support cases, troubleshoots ERP workflows, and partners with Product, Engineering, and Customer Success to improve customer experiences. Requires 3+ years in accounting, finance, audit, or customer-facing SaaS roles.

Leads customer support operations and a team of Solutions Analysts, overseeing coaching, performance management, escalations, quality control, and process improvements. Requires at least four years in customer support and three years of management or leadership experience.

Leads Tier 3 escalations for complex fintech support cases involving disputes, fraud, and compliance. Analyzes patterns, documents solutions, builds SOPs/training to reduce escalations, and collaborates cross-functionally. Requires 4+ years support experience with proven reduction in escalations.

Staff Customer Support Advocate delivers frontline support via chat, email, and calls for complex issues while leading projects to improve documentation, AI training, and team processes. Requires 7+ years in SaaS customer-facing roles with advanced troubleshooting skills.

Provides high-volume SaaS customer support across email, chat, and messaging, resolving Tier 1 and Tier 2 issues and escalating complex problems. Requires 4+ years of experience, strong communication, spreadsheet proficiency, and flexibility for varied shifts.

Handles frontline customer support for Warp's AI-driven payroll/HR platform via chat, email, and Slack. Resolves complex payroll issues, partners with engineering on technical cases, and identifies patterns to improve the product. Requires 1-2+ years support experience and strong problem-solving.

Provides technical support for Ashby's complex HR software, troubleshooting integrations and workflows for B2B customers while contributing to team improvement projects. Requires strong problem-solving, customer empathy, and B2B support experience in a remote role.

Respond to user support cases, debug complex API issues, and provide high-touch support for AI products. Partner with engineers to resolve issues at scale and drive support process improvements.

Leads a regional Safety Response team while personally handling complex, high-risk user safety cases and escalations. The role requires extensive Trust & Safety or risk operations experience, people leadership, strong judgment, and readiness to support a 24/7 global operation.

Provides frontline customer support via chat, email, and community channels for an AI hardware design platform. Troubleshoots technical issues, creates self-serve resources, analyzes feedback, and advocates for users internally. Requires 2+ years support experience and strong communication skills.

Handles customer support tickets via Intercom, resolves issues, processes refunds with Stripe, escalates technical problems via Slack, and shares customer insights for product improvement in a part-time remote role.

Provides frontline support to hotel customers using Intercom, troubleshoots issues, creates documentation, and collaborates with product/engineering to improve the platform. Requires 3+ years support experience, Intercom proficiency, and strong communication skills.

Provides frontline support for Lovable users, resolves complex product issues, improves support processes, and channels customer insights into product development. The role requires three years of B2C SaaS support experience, strong communication, initiative, and curiosity about AI tools.

Provides frontline product support, resolves user issues, improves support workflows and documentation, and channels customer feedback into product development. The role requires strong communication, analytical problem-solving, initiative, and curiosity about AI tools.

Provides customer support, resolves issues, moderates the community, and manages customer experience for a crypto-native financial platform. The role requires strong communication and problem-solving skills; DeFi, cryptocurrency, and financial-industry experience are preferred.

Retail Associate at Sandbox VR greeting and guiding guests through immersive VR experiences, maintaining equipment and store standards, and proactively upselling offers. Requires 1+ year retail/hospitality experience, weekend availability, and physical stamina.

Provides real-time support to real estate clients via chat, phone, and email, resolves issues, identifies upsell opportunities, and triages technical problems. Requires 2-5 years customer service experience, empathy, and basic web knowledge; hybrid after training in Scottsdale, AZ.