Remote Customer Support Jobs
55 jobs
Client Experience Specialist
Handle high-volume phone consultations helping clients navigate disability benefits and insurance compensation processes. Requires 3+ years of customer-facing experience and strong interpersonal skills.
60k – 75kLos Angeles, CACustomer SupportRemote3+ YOESalesforceClient Advisory
Client Experience Associate
Support clients seeking disability benefits or insurance compensation by conducting phone consultations, assessing eligibility, and guiding next steps. Requires a bachelor's degree, 1+ year of work experience, strong interpersonal skills, and ability to learn complex systems quickly.
50k – 60kLos Angeles, CACustomer SupportRemote1+ YOESalesforceMultitasking
Scaled Support Specialist
Provide front-line technical support for developers integrating with OpenRouter's LLM API. Diagnose complex issues across multiple providers, reproduce bugs, and deliver clear, empathetic communication to highly technical users.
United StatesCustomer SupportRemote4+ YOEcurlPython
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Customer Support
Serve as first point of contact for Bilt Rewards members via chat and support tickets, handling payments, loyalty, and general inquiries. Requires nights/weekends schedule and in-person NYC training.
50k – 55kUnited StatesCustomer SupportRemoteEntry levelChat SupportConfidentiality
Partner Support Associate I
Cross-functional Channel Sales role acting as liaison between ISO/MRP partners and internal teams. Handles partner support, onboarding, Salesforce updates, deal communications, and sales tasks in a fast-paced lending environment.
55k – 55kUnited StatesCustomer SupportRemote1+ YOEB2B SalesSalesforce
Clinician Support Specialist
Provide frontline technical support for clinicians using Ambience's AI documentation platform. Diagnose issues, resolve escalations, and build support resources for 35+ health system deployments.
75k – 105kSan Francisco, CACustomer SupportRemote2+ YOENotionIntercom
Technical Customer Support Specialist
Provide first-line technical support for Zoo Design Studio and Zookeeper, troubleshooting issues, creating documentation, and delivering feedback to product teams. Requires 2+ years in customer/technical support and experience with SaaS or engineering software.
60k – 80kLos Angeles, CACustomer SupportRemote2+ YOESaaS SupportCAD Software
Bilingual Support Specialist
Bilingual (English/Spanish) frontline support specialist handling customer inquiries via phone, email, SMS, and chat for education savings account programs. Requires 3+ years support experience and Zendesk proficiency.
16 – 18Texas +6Customer SupportRemote3+ YOEZendeskSMS Support
Technical Support Specialist
Provide empathetic technical support via calls, chats, and emails for a SaaS platform, troubleshooting issues, guiding users, and escalating bugs to Product. Requires 1+ years of customer/technical support experience and strong communication skills.
55k – 60kUnited StatesCustomer SupportRemote1+ YOEExcelLooker
Director of Global Support Operations
Lead global support operations transformation at Snowflake, shifting from manual processes to AI-augmented systems while driving outcome-based metrics and cross-functional strategy. Requires 10+ years in technical support/operations with proven transformation and people leadership experience.
283k – 424kUnited StatesCustomer SupportRemote10+ YOETeam LeadershipHiring Strategy
Customer Support Specialist III
Provide concierge-quality support for Wrapbook's payroll platform, handling cases via email, chat, and phone while troubleshooting production workflows and escalating critical issues. Requires 2+ years in customer/technical support or film production admin roles, plus strong knowledge of film/TV workflows.
52k – 83kUnited StatesCustomer SupportRemote2+ YOESlackLinear
Customer Support Expert - New Grad
Provide personalized customer support via phone, text, and tickets for a SaaS platform. Build product knowledge, resolve issues, and leverage AI tools to deliver high-quality service in a fast-paced startup.
55k – 60kUnited StatesCustomer SupportRemote1+ YOESaaSAI Tools
Support Specialist
Support Specialist handling user inquiries via email, troubleshooting technical issues, educating users on app features, and maintaining performance metrics on a 3pm-11pm CST schedule. Requires strong written communication, technical proficiency, and adaptability in a fast-paced remote environment.
42k – 42kUnited StatesCustomer SupportRemoteGoogleApp Support
Specialist I, Partnership Support
Provide best-in-class support to Payor Partner Clinicians and Clients via calls, chats, and emails. Collaborate with internal teams to resolve billing issues and bugs while maintaining high-quality service in a remote contact center environment.
20 – 24United StatesCustomer SupportRemote2+ YOEMultitaskingPhone Support
Client Success Associate
Client Success Associate providing white-glove support for a payments infrastructure platform. Handles partner/merchant inquiries, resolves support tickets, maintains SLAs, and collaborates cross-functionally to drive retention and customer happiness.
Phoenix, AZCustomer SupportRemote1+ YOEZendeskFreshdesk
Customer Support Representative
Provide world-class technical support and onboarding for a SaaS audit platform, troubleshooting issues and advocating for customers to engineering and product teams. Requires 1-3 years of customer support experience, ideally in SaaS.
52k – 75kUnited StatesCustomer SupportRemote1+ YOESaaSChat Support
Client Experience Manager
Provide evening/overnight email support for a B2B SaaS healthcare platform, handling tickets, troubleshooting issues, and collaborating with engineering during biweekly releases. Requires rehab clinician experience and strong analytical and communication skills.
65k – 95kUnited StatesCustomer SupportRemote1+ YOEEMRCRM
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