Strategy & Operations Associate
Drive growth initiatives and build AI-powered systems within a functional area (Marketing, Sales, CX) at a high-growth tech company. Own ambiguous, high-impact projects from concept through execution.
GlossGenius
All-in-one software for beauty and wellness businesses
saasNew York, NY201-1000Series CHybridFounded 2016Salary transparent
About
GlossGenius builds an AI-powered platform for scheduling, payments, POS, client management, and operations for salons, spas, and wellness pros. It serves 100,000+ appointment-based businesses, automating admin to boost revenue by 26%, rebookings by 75%, and save 40 hours/month per user. This enables pros to focus on clients over busywork while processing billions in payments.
Tech stack
KotlinRubygRPCTypeScriptReactReduxReact NativeAWSKubernetesPostgreSQLTerraformSQLJavaScriptSnowflakepaid socialClaudeAsanaStripeLookerSalesforce
Perks & benefits
Health insuranceDental insuranceVision insurance401kUnlimited PTOParental leaveCompany equityHome-office stipendLearning stipend
Open roles 29
Senior Strategy & Operations Manager, Customer Success
Own strategy and execution for onboarding, retaining, and growing GlossGenius's larger customer segment. Build CS operational models, analytics, AI workflows, and cross-functional alignment while tackling ambiguous business problems.
Fraud Operations Manager
Own end-to-end fraud operations: build detection systems, AI workflows, chargeback processes, and response protocols for a high-volume payments platform. Requires 5+ years in fraud/payments risk and experience with Stripe/Adyen tooling.
Manager, Customer Success
Lead and develop a team of Onboarding Specialists while architecting AI-powered Customer Success workflows. Drive post-sales engagement, retention, and operational excellence at a high-growth SaaS company.
Account Executive - New Grad
New grad Account Executive running full outbound sales cycle for service businesses. Uses AI for prospecting, manages pipeline, and closes deals with a metrics-driven approach.
Account Executive
Own full outbound sales cycle for service businesses with 2+ providers. Prospect, qualify, close, and onboard customers while using AI tools to personalize outreach and exceed targets.
People and Talent Operations Lead
Owns strategic People Operations projects spanning compensation, HR systems, data/reporting, AI enablement, and employee experience. Builds frameworks, automates workflows, and drives initiatives from ambiguous briefs to structured execution.
Senior Product Marketing Manager, Upmarket
Own GTM strategy and positioning for the upmarket segment, building the motion from scratch. Partner across Product, Sales, and Marketing to define ICP, enable sales, and influence roadmap decisions.
Senior Manager, Brand Marketing
Own brand marketing strategy and integrated campaigns at a high-growth AI company. Scale top-of-funnel channels from pilot to revenue driver and build measurement frameworks connecting awareness to pipeline.
Senior Accountant
Own monthly close, AP/AR, reconciliations, expense management, and audit support while building AI/automation to eliminate manual accounting work. Report to the Controller in a hybrid NYC office environment.
Senior Copywriter & AI Systems Architect
Senior copywriter who will write across the full marketing funnel and architect AI-powered copywriting systems that encode brand standards and scale quality across the organization.
Growth Marketing Manager
Owns the GlossGenius website end-to-end, driving strategy, AI-powered experimentation, CRO, and cross-functional execution to convert service business owners into customers. Reports to VP of Growth Marketing; hybrid NYC role.
Account Based Marketing Manager
Own end-to-end ABM strategy and build AI-powered campaign workflows from scratch to drive pipeline at a high-growth B2B SaaS company. Requires 3+ years of demand gen/ABM experience and proven ability to create net-new motions.
Engineering Manager
Engineering Manager for a Core Product team at GlossGenius, owning execution, quality, and team development while embedding AI tooling. Requires 5+ years engineering experience and 2+ years managing teams at high-growth tech companies.
GTM Ops Analyst
GTM Ops Analyst building and governing marketing attribution, ABM operations, and Marketing-Sales handoff infrastructure in HubSpot and Segment. Requires 3+ years in marketing/revenue operations with hands-on HubSpot, Segment, and GTM experience.
Associate General Counsel
Lead all legal matters at a fast-growing AI SaaS company as the primary counsel to the executive team, covering commercial, corporate, employment, privacy, and regulatory issues.
Senior Sales Strategy & Operations Associate
Owns revenue BI and reporting infrastructure for the GTM org, building dashboards, self-serve tools, and data quality processes that enable Sales and RevOps leaders to make data-driven decisions.
Staff Software Engineer, Backend
Staff Backend Engineer leading architecture and technical direction for AI-powered products. Owns system design, mentors engineers, and builds proof-of-concepts in Kotlin on AWS/Kubernetes.
Product Manager
Product Manager driving AI-powered product development for scheduling and multi-location tools at a fast-growing SaaS company. Requires 3+ years PM experience and strong instincts for leveraging AI to improve user experiences.
Senior Engineering Manager
Senior Engineering Manager to own a multi-team domain, set technical direction, and develop engineering leaders at a high-growth SaaS company. Report to Director of Engineering with 3-4 days in-office in NYC.
Software Engineer, Data Platform
Designs and implements scalable data models, pipelines, and lakehouse infrastructure using Snowflake and Clickhouse to support analytics, ML, and products. Requires 5+ years data engineering experience, SQL/Python expertise, and leadership in data governance.
Associate Creative Director
Leads creative projects across brand marketing, web, performance, events, and video for a beauty/wellness tech platform. Requires 7+ years in branding/visual design, Figma expertise, AI tools integration, and motion design skills in a hybrid NYC/SF environment.
Staff Product Designer
Leads design strategy and execution for core product features in a beauty/wellness SaaS platform, focusing on UX/UI, AI-powered experiences, user research, and cross-functional collaboration. Requires 7+ years in product design with prototyping expertise.
Software Engineer - All Levels
Build and scale web/mobile applications and AI features for a platform powering 100k+ beauty/wellness businesses processing billions in payments. Requires 2+ years experience, CS bachelor's or equivalent, and hands-on AI/ML shipping.