Boston, MA
Online marketplace for workplace catering and group meals
ezCater operates a nationwide online marketplace connecting US businesses with over 125,000 restaurants for catering, daily meals, and events. It serves enterprises and workplaces as their primary food tech platform for ordering, management, payments, and logistics. The platform replaces fragmented cafeteria or manual processes with scalable, efficient solutions.
The Senior Product Designer will own ezCater’s menu-to-checkout experience, including browsing, cart, checkout, group ordering, and account flows. The role requires 5+ years of product design experience, strong systems and interaction design skills, and the ability to influence product direction through experimentation and cross-functional collaboration.
Provides commercial legal support by drafting and negotiating vendor and inbound contracts, improving contracting processes, and advising cross-functional teams on legal risk and business objectives. Requires 3–5 years of legal experience and admission to at least one state bar.
Leads the vision, roadmap, and business performance of enterprise meal products, directing a multi-pod product organization and influencing executive stakeholders. Requires 8+ years of product management experience, enterprise platform expertise, and experience managing and developing PMs.
Owns the full sales lifecycle and growth strategy for a curated portfolio of high-impact enterprise accounts. The role requires 8+ years of B2B or enterprise sales experience, procurement or supply-chain selling expertise, and strong senior-stakeholder engagement skills.
Owns the fulfillment data domain as a product, defining canonical models, metrics architecture, governed data products, and signals for analytics and machine-learning decisioning. Requires 7+ years in data or analytics environments and strong experience with data product ownership, SQL, governance, and cross-functional delivery.
Senior Product Manager owning strategy, roadmap, and KPIs for ezCater's Marketplace Ordering experience. Requires 5+ years PM experience in consumer e-commerce, strong data and innovation skills, and quarterly travel to Boston.
Account Executive responsible for acquiring new Meal Program customers and locations at ezCater through self-prospecting, pipeline building, discovery, demos, negotiations, and managing Relish launches. Requires 3+ years B2B/enterprise sales experience selling into complex organizations, preferably to HR/facilities/benefits professionals, with strong CRM and prospecting tool proficiency.
Own GTM strategy, positioning, competitive intelligence, and sales enablement for ezCater's Enterprise Admin Controls and financial workflows. Requires 5+ years B2B product marketing experience, strong storytelling and analytical skills, and cross-functional partnership with Product, Sales, and CS teams.
Build and manage strategic partnerships with enterprise restaurant partners at ezCater. Translate business needs into growth strategies, analyze operational metrics, provide data-driven insights, and collaborate cross-functionally to drive mutual success. Requires 4+ years partner/account management experience and strong analytical skills.
Strategic Account Executive managing a book of 40-60 accounts to drive revenue through acquisition, retention, product adoption, and spend growth at ezCater. Requires 5+ years B2B/enterprise sales experience, ideally selling to procurement/supply chain or Fortune 1000 leaders, with strong CRM and travel flexibility.
Senior Software Engineer building shared backend platform services, APIs, and workflows for ezCater's AI-native administrative, integration, and transaction systems. Requires 5+ years backend experience, strong fluency with AI tools across the full SDLC (planning to testing), Go (preferred) or similar language, and expertise in databases, distributed systems, and production ownership.
Own end-to-end onboarding, testing, troubleshooting, and support of API integrations between ezCater, restaurant brands, and third-party vendors. Requires strong API and data debugging skills plus ability to translate technical concepts for both technical and non-technical audiences.
Lead a team of Photo Curation Specialists and oversee a national freelance photographer network to maintain high-quality, consistent food photography standards for ezCater's restaurant menus. Develop quality frameworks, metrics, and processes while partnering with Product and Engineering on automation; requires 2+ years food/product photography experience and 1-3 years people leadership.
Own retention and GMV protection for ezCater's high-value Meal Program accounts as the primary strategic partner. Build deep relationships, conduct business reviews, escalate issues cross-functionally, maintain Salesforce records, and advocate for product improvements using AI tools. Requires 5+ years in account management or consultative sales in B2B/SaaS environments.
Lead the Search Platform engineering team at ezCater, owning search engine, indexing pipeline, and availability services that power restaurant discovery. Set technical direction for replatforming efforts while directly managing and growing engineers in a technical management role.
Senior Product Designer responsible for creating intuitive admin experiences for meal programs and enterprise catering at ezCater. Shape complex multi-persona admin journeys, lead discovery and roadmap prioritization, and drive measurable business outcomes through data-informed design across a multi-product ecosystem. Requires 5+ years product design experience with strong portfolio.
Drive customer retention and growth for ezCater's marketplace through lifecycle marketing campaigns across email, SMS, push, and on-site channels. Optimize onboarding, activation, seasonal promotions, and use data-driven insights to reduce churn and increase bookings; 5-8+ years marketing experience required, B2B2C/B2C marketplace background preferred.
Own sales reporting, dashboards, territory design, and KPI analysis to deliver insights and support forecasting for Sales, Finance, and leadership teams. Requires 5+ years in Sales Ops/RevOps, SQL proficiency, Salesforce expertise, and BI tool experience.
Own the Enterprise Data Platform vision, strategy, and roadmap. Drive governance, AI readiness, legacy migration, adoption, and measurable business impact for internal analytics and data-product teams.
Drive revenue and manage 40-60 strategic Education accounts, executing account plans to acquire new customers, drive adoption, and maximize spend. Requires 5+ years enterprise sales experience and Education vertical expertise.
Lead and scale a team of Strategic Account Executives focused on acquiring and growing high-value corporate accounts. Own full commercial lifecycle strategy, pipeline, forecasting, and cross-functional growth initiatives.
Lead three front-end engineering teams owning the ordering experience, micro-frontend platform, and design system for a headless commerce platform. Drive AI-native development and enforce performance, observability, and architectural standards.
Senior individual contributor leading GRC program maturity, control automation, data security governance, and AI governance for a SaaS food tech platform. Requires 8+ years in security compliance with strong automation and cross-functional influence skills.
Principal Product Designer leading design strategy and cross-functional roadmaps for ezCater's Supply ecosystem, serving restaurant partners. Requires 8+ years experience, strategic leadership, and mentoring senior designers.
Senior Analyst on the Product Analytics team driving data-informed product decisions through funnel analysis, A/B experimentation, and statistical modeling. Partners with PMs, engineers, and cross-functional stakeholders to quantify opportunities and influence product strategy.
Staff-level technical owner of the Search Platform (Vespa engine, indexing pipeline, availability) at a food-tech marketplace. Sets architecture, drives relevance/ranking, and leads migration from legacy monolith. Requires 8+ years experience and deep search-engine expertise.
Leads development and enforcement of Trust & Safety policies for B2B marketplace, scaling team for policy execution, dispute handling, and network health. Collaborates cross-functionally on AI safety, regulations, and incident response; requires 10+ years in trust/safety operations.
Leads vision, roadmap, and development of delivery platform for restaurant partners, drivers, and internal teams to ensure on-time food delivery. Requires 5+ years PM experience, preferably in marketplaces or logistics, with strong data analysis and cross-functional collaboration skills.
Leads vision, roadmap, and development of restaurant partner platform services and data structures for customized reporting and personalization. Requires 5+ years product management, marketplace experience, analytics skills, and cross-team collaboration; quarterly travel to Boston.