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ezCaterezCaterBoston, MA

Director of Product, Enterprise

Leads the vision, roadmap, and business performance of enterprise meal products, directing a multi-pod product organization and influencing executive stakeholders. Requires 8+ years of product management experience, enterprise platform expertise, and experience managing and developing PMs.

229k – 321k/yr
Hybrid8+ YOEProduct Management

About the role

Responsibilities

  • Own the multi-year vision and roadmap for enterprise meal solutions and be accountable for enterprise customer growth, retention, and activation.
  • Serve as the executive voice for enterprise product strategy and business impact to the executive leadership team.
  • Set investment priorities across a multi-product portfolio, balancing platform capabilities such as SSO, governance, integrations, and reporting with speed to market.
  • Direct engineering, design, and data leadership to turn ambiguous enterprise requirements into a coherent, scalable product strategy.
  • Define signals, thresholds, and playbooks for upsell opportunities, churn risk, and activation gaps, partnering with Sales, Implementation, and Customer Success leadership.
  • Define activation, retention, and customer-success metrics and translate insights into a clear narrative and plan.
  • Lead and develop a multi-pod product management organization, setting direction and ensuring strong execution.

Requirements

  • 8+ years of product management experience, including at least 3 years leading admin, platform, or B2B products used by large organizations.
  • 2+ years recruiting, managing, and developing product managers, with a track record of building high-performing teams.
  • Strong business acumen, including experience running a business unit or major product line across product, finance, and marketing.
  • Experience building enterprise capabilities such as single sign-on, roles and permissions, billing and invoicing, and reporting platforms.
  • Strong understanding of administrator and decision-maker needs, including governance, security, integrations, and scale.
  • Track record of using data and experimentation to drive measurable product improvements.
  • Experience leading and influencing cross-functional teams and executive leaders in a fast-moving environment.
  • Ability to travel up to 5 days per quarter for team gatherings and other events, when applicable.

Compensation and Benefits

  • National total target cash compensation, including base salary and bonus target: $229,000–$321,000 annually.
  • Stock options, 12 paid holidays, flexible PTO, 401(k) with company match, health and dental coverage, FSA, long-term disability insurance, and mental health and family planning resources.
  • Remote-hybrid work from the Boston office, home, or a mixture of both.

Skills

Product Managementb2b productsenterprise productssingle sign-onroles and permissionsbilling and invoicingreportingProduct StrategyData AnalysisExperimentationCustomer SuccessProduct RoadmappingCross-Functional LeadershipTeam Management
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