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ezCaterezCater

Senior Product Manager, Delivery (Remote)

Leads vision, roadmap, and development of delivery platform for restaurant partners, drivers, and internal teams to ensure on-time food delivery. Requires 5+ years PM experience, preferably in marketplaces or logistics, with strong data analysis and cross-functional collaboration skills.

About the job

What You'll Do

  • Drive the vision and develop a roadmap for a delivery platform for our restaurant and delivery partners.
  • Develop internal tools to ensure our team can effectively monitor and manage delivery partners.
  • Tell a compelling story using research and data to evangelize the roadmap and vision.
  • Build deep empathy for ezCater users and become their biggest champion.
  • Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, ML/AI and other Product Managers to define, prioritize, and build new functionalities and improved user experiences.
  • Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience.
  • Create and monitor the ongoing metrics that measure and define success.
  • Travel to Boston quarterly for planning and business reviews.

What You Have

  • 5+ years of product management experience, ideally with marketplace experience or delivery logistics.
  • Experience designing and implementing solutions focused on delivery or logistics.
  • Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions.
  • Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions.
  • Strong teamwork and collaboration skills; you’re happy spending much of your day collaborating with team members in different functional areas.

National total target cash compensation range: $161,000 - $213,000 annually (base salary + bonus target).

Skills

Product Roadmapping, Data Analysis, Marketplace, Delivery Logistics, User Research, Cross-Functional Collaboration, Ml/Ai, Metrics, A/B Testing, Customer Empathy

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