Santa Monica, CA
AI-native platform for commercial contractors
BuildOps builds an AI-powered vertical SaaS platform for commercial service contractors in trades like HVAC, plumbing, electrical, and mechanical services. It integrates operations from quoting and dispatching to invoicing and payments, replacing fragmented tools to streamline workflows. This enables contractors to boost efficiency, profitability, and scale in a $300B industry reliant on skilled field labor.
Staff Product Designer leading design for complex financial workflows, AI/agentic experiences, and mobile at BuildOps. Owns end-to-end high-impact design, sets craft standards, and mentors designers without formal management in a hybrid environment.
Lead the unified Data & AI engineering function at BuildOps. Own data platforms, pipelines, ML infrastructure, governance, and a high-performing team to power AI products and establish BuildOps as the trusted system of record for commercial contractors. Requires 10+ years experience scaling data teams and deep expertise in modern data/ML platforms.
Staff Software Engineer building and optimizing a full-stack platform for commercial contractors, with deep expertise in React, Node.js/GraphQL, databases, and cloud infrastructure. Lead technical decisions, mentor engineers, and drive best practices in a hybrid environment.
Senior full-stack engineer building and scaling frontend applications, backend services, APIs, and integrations for commercial contractor workflows at a fast-growing SaaS startup. Requires 5+ years production experience, strong fundamentals across the stack, mentoring, and comfort with ambiguity in a hybrid environment.
HR Business Partner partnering with managers on talent management, employee relations, performance, and compliance in a fast-growing tech startup. Requires 3-6 years HR experience, bachelor's degree, strong interpersonal skills, and knowledge of employment law.
Manage a portfolio of enterprise customers for BuildOps, driving platform adoption, value realization, retention, and expansion through success planning, business reviews, risk management, and cross-functional coordination. Requires 3+ years in customer success or account management, REST API experience, strong communication and organizational skills, and a bachelor's degree.
Customer Success Manager responsible for assisting commercial contractors with BuildOps software implementation, support, troubleshooting, and training via phone, email, Zoom, and occasional on-site visits. Requires strong communication, problem-solving, and product expertise; bachelor's degree and EST hours required.
Build and scale customer advocacy programs that generate references, reviews, case studies, and CAB engagement to support Product Marketing, Sales, and Customer Success. Requires 4+ years in customer marketing or related B2B SaaS roles, strong cross-functional collaboration, and experience with GTM systems.
Owns the PMO function for enterprise Professional Services: builds delivery methodology, escalation frameworks, portfolio health reporting, RCA programs, and tooling adoption at a B2B SaaS company.
Own accounting integrations between BuildOps and customer ERPs (QuickBooks, Intacct, NetSuite, Vista). Lead discovery, design mappings, configure/test syncs for AP/AR/POs, and reconcile data pre-go-live.
Oversee all accounting operations for a fast-growing SaaS company, including financial reporting, audits, internal controls, and team leadership. Requires 10+ years of accounting experience, preferably in SaaS or tech, with CPA preferred.
Enterprise Account Executive responsible for acquiring new enterprise customers, managing prospects from lead to close, and closing six-figure SaaS deals in the construction industry.
Manage and grow revenue from existing BuildOps customers through upsells, cross-sells, and renewals. Requires 4+ years B2B SaaS AE experience and proven success closing $750k-$1M+ deals.
Owns product vision and roadmap for project management in commercial construction SaaS, designing AI-enhanced workflows for field collaboration, labor forecasting, and financials. Partners with customers, engineering, design; requires 5+ years B2B product management and construction workflow knowledge.
Leads go-to-market strategy, positioning, and sales enablement for BuildOps Financials and OpsAI products. Shapes market narratives, drives commercial outcomes like pipeline and adoption, with 5+ years B2B SaaS experience and hands-on AI usage.