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BuildOpsBuildOpsUnited States

Account Executive - Install Base

Manage and grow revenue from existing BuildOps customers through upsells, cross-sells, and renewals. Requires 4+ years B2B SaaS AE experience and proven success closing $750k-$1M+ deals.

75k – 125k
Remote4+ YOEAccount Management

About the role

What you’ll do

  • Upselling and Cross-selling: Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth.
  • Renewals and Retention: Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing concerns and providing exceptional service.
  • Account Management: Nurture and maintain strong relationships with existing clients. Serve as the main point of contact for inquiries, issues, and escalations.
  • Customer Success: Understand clients' needs and usage of BuildOps software. Proactively engage to ensure maximum value and achievement of business objectives.
  • Product Expertise: Develop deep understanding of BuildOps products and applications. Stay up-to-date with developments and industry trends.
  • Collaboration: Work with internal teams including sales, support, and product to advocate for customer needs.
  • Sales Reporting: Maintain accurate records of interactions, opportunities, and activities using CRM tools.

What we look for

  • 4+ years experience as an Account Executive for a B2B SaaS company
  • Track record of overachieving revenue targets of $750k - $1M+ and closing mid-market and corporate deals
  • Previous SaaS and enterprise software experience
  • Excellent verbal and written communication skills
  • Sales and negotiation skills to identify upsell/cross-sell opportunities and close deals
  • Strong relationship building and interpersonal skills
  • Organizational skills to manage multiple accounts and priorities
  • Construction industry experience is a plus

Who you are

  • Self-starter thriving in fast-paced, high-growth startup environments
  • Passionate about exceptional customer experiences
  • Creative, resourceful, detail-oriented, and organized
  • Experienced selling transformation solutions and leading technical presentations/demos
  • Comfortable owning full customer lifecycle from prospect to close
  • Team player with high integrity and grit

What we offer

  • Competitive base salary + $75,000 - $125,000 OTE
  • Comprehensive benefits package
  • Generous equity grant
  • Flexible PTO
  • One-time work-from-home allowance
  • Company events and team-building activities

Skills

Saas Account ManagementUpsellingCross-SellingRenewalsB2B SalesCrm ToolsEnterprise SoftwareRelationship BuildingNegotiationTechnical Presentations

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