
Clutch
San Francisco, CA
Digital origination platform for credit unions
About
Clutch builds origination software for credit unions, enabling digital loan origination, account opening, and decisioning across channels. It serves over 150 credit unions to drive growth, efficiency, and member experiences with fintech speed. The platform integrates with cores and supports AI features for modern banking.
Perks & benefits
Remote work, Unlimited PTO, Equity, Health insurance, Home office stipend
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14Senior Forward Deployed Engineer who leads client deployments, integrations, customizations, and production troubleshooting while shaping product improvements. Requires 7+ years of software engineering experience, full-stack TypeScript expertise, cloud experience, strong communication, and a client-first approach.
Own full-cycle enterprise sales for Clutch’s digital lending, account opening, and AI platform across large credit unions. The role requires 7+ years of B2B SaaS sales experience, strategic-account expertise, executive selling skills, and willingness to travel 35–45%.
Serve as the financial partner to Go-to-Market teams (Sales, Marketing, Customer Success). Own GTM financial models, forecasting, reporting, and analysis connecting pipeline, bookings, and spend to revenue and profitability targets. Requires 2-5 years FP&A or related experience, strong SaaS metrics knowledge, and advanced modeling skills.
Strategic HR Business Partner supporting leaders through high-growth and high-change conditions. The role builds performance, accountability, culture, communication, and leadership-judgment systems while handling sensitive employee situations with independent judgment.
Runs day-to-day People Operations workflows, systems, benefits, compliance, vendors, and company-wide people programs. The role requires 4–6+ years of HR Operations or generalist experience, strong program management and systems-thinking skills, and experience with automation and AI tools.
Own an enterprise territory selling a vertical SaaS platform to credit unions, managing complex multi-stakeholder deals and a $1M+ quota. The role requires 5+ years of B2B software sales experience, strong prospecting ability, and a record of closing $150K+ ACV deals.
Staff Implementation Engineer owning end-to-end delivery of complex SaaS implementations for large credit union customers. Leads cross-functional triage, builds efficiency tools/processes, mentors the team, and feeds learnings back to Product/Engineering. Requires 5+ years technical delivery experience, strong API/coding skills, and comfort in ambiguity.
Drive end-to-end onboarding and implementation projects for credit union customers at Clutch. Own project plans, executive stakeholder management, risk mitigation, and consultative recommendations while building scalable processes and methodologies for the Implementation team.
Own the full post-sale journey for Clutch's AI collections agent Emma and future agents, from implementation and conversation design with credit unions to ongoing performance monitoring, optimization, and executive reviews. Build the function's playbooks, infrastructure, and eventually the team while feeding field insights back into product, sales, and pricing.
Owns complex product features across the frontend and backend, from technical design through production, while mentoring teammates and improving architecture. Requires 7+ years of software engineering experience and strong TypeScript, Node.js, React, API, database, cloud, and CI/CD expertise.
Senior Solutions Engineer bridging technical solutions with customer needs in fintech SaaS for credit unions. Requires 5+ years sales engineering experience, strong AI fluency, programming familiarity (Python/React/JS), and ability to lead sales cycles, build qualification frameworks, and serve as technical escalation point. Up to 50% travel.
Own month-end close end-to-end for a fast-growing fintech SaaS, driving reconciliations, technical accounting (ASC 606), controls, audits, and process improvements in a remote, venture-backed environment. Requires 3+ years accounting experience with full-cycle close leadership, CPA preferred, and strong U.S. GAAP expertise.
Own a portfolio of 12-15 complex mid-market Credit Union accounts ($100K–$300K ARR). Drive executive onboarding, post-implementation adoption, value realization, and expansion through strategic QBRs, data insights, and cross-functional partnerships. 5+ years customer success experience required, preferably in SaaS/Fintech.
Lead and transform Clutch's Professional Services delivery engine (Technical Delivery, PMO, Solutions Consulting) for Credit Union SaaS products. Scale operating models, reduce time-to-value, partner with Product/Engineering, and develop managers while driving efficiency, quality, and AI-powered innovation.