People Ops Generalist

Responsibilities

• Run core People Operations workflows, including onboarding, offboarding, employee lifecycle changes, and compliance processes.
• Manage HR Operations systems and processes, identifying automation opportunities and reducing manual work.
• Review and maintain audit-ready compliance documentation across states and entities.
• Serve as a point of contact for employee questions and concerns, escalating sensitive matters appropriately.
• Manage payroll, HRIS, LMS, benefits, carriers, brokers, and other vendor relationships.
• Administer US benefits, including employee questions and open enrollment.
• Lead employee engagement, recognition, company-wide meetings, and celebrations.
• Own performance and compensation review-cycle communications, training, and playbooks.
• Build relationships with IT, Legal, Finance, People leadership, and other stakeholders.
• Use AI agents and automations to optimize recurring HR Operations work.

Requirements

• 4–6+ years of experience in HR Operations, People Operations, or an HR Generalist role.
• Demonstrated program management experience, including launching and running company-wide programs.
• Experience managing payroll, HRIS, and LMS vendors and holding vendors accountable.
• Systems-thinking ability to map processes, identify friction, and redesign workflows.
• Working knowledge of employment law and HR compliance requirements across multiple states or entities.
• Sound judgment and ability to handle or appropriately escalate employee matters.
• Strong communication, facilitation, organization, adaptability, and prioritization skills.
• Hands-on experience with AI agents and automations for HR Operations.

Compensation & Benefits

• Remote work flexibility.
• Twice-yearly company off-sites.
• Flexible paid time off.
• Stock options.
• Home office setup budget.
• Work-trip and co-working budget.
• Health and dental insurance.