Own customer pilots, onboarding, and adoption for a B2B SaaS voice platform. Drive engagement, lead QBRs, and partner with AEs on expansion for enterprise accounts.
Senior Developer Success Engineer working directly with developers to debug infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. Requires 6+ years experience with Kubernetes, observability tools, and customer-facing roles.
Own and manage a book of mid-market customer relationships at Greenhouse, driving retention and expansion by building AI-powered workflows and translating customer goals into business outcomes.
Technical Account Manager responsible for driving customer adoption, value realization, and success with Wiz's cloud security platform. Provide technical guidance, manage a book of enterprise customers, advocate for their needs internally, and support renewals/expansion.
Drive customer adoption, retention, and growth for enterprise SaaS customers. Build strategic success plans, manage account health, and act as trusted advisor to maximize platform value.
Manage technical success for customers by resolving integration issues, providing guidance, and collaborating with engineering teams. Requires 5+ years in a customer-facing technical role and strong troubleshooting skills.
Own end-to-end post-sales implementation and onboarding for BioRender's new Graphing product. Design launch programs, migration support, and training resources while partnering with CSMs to drive customer activation and adoption.
Own and execute BioRender's webinar program and build formal training courses and certifications to drive platform adoption and user mastery. Requires 3+ years in customer education or enablement at a SaaS company plus a scientific background.
Leads strategy and execution of Customer Care enablement programs including QA, training, and instructional design. Builds scalable learning infrastructure and integrates AI tools to improve performance across internal and BPO teams.
Own a portfolio of dental accounts, driving retention, expansion, and full platform adoption through strategic account planning, ROI analysis, and customer health management.
Own a portfolio of 750 small-to-enterprise accounts as the primary strategic partner, driving adoption, renewals, and expansion while protecting revenue in a high-growth cybersecurity SaaS company.
Own post-sale customer success as the main technical point of contact. Lead onboarding, troubleshoot integrations, run QBRs, and translate product capabilities for enterprise customers in application security and DevSecOps.
Manage strategic Fortune 500 client relationships post-sale, driving adoption, renewals, and expansion of an AI-powered security platform. Requires 10+ years in Customer Success or Strategic Account Management with strong executive presence.
Lead and scale an SMB onboarding team at a dental AI company, driving faster time-to-value, reducing early churn, and managing Onboarding Specialists with data-driven accountability.
Owns end-to-end operator relationships for a complex book of business, driving adoption, ROI demonstration, renewals, and expansion. Requires 7+ years in customer success or enterprise client-facing roles in SaaS or healthtech.
Owns ongoing client operations and issue resolution for a student transportation platform. Manages implementations, drives service improvements, and acts as primary client contact. Requires 5+ years in Customer Success or Account Management.
Lead and develop a team of CSMs serving SMB and mid-market customers. Drive retention, expansion, adoption, and advocacy while building scalable CS processes and hitting team revenue targets.
Manage a portfolio of mid-market SaaS customers, leading onboarding, driving adoption, conducting QBRs, and supporting renewals and expansions to maximize retention and satisfaction.
Own and scale Vanta's Commercial Customer Success function and Partner CS motion. Define strategy, lead managers and CSMs, and drive retention, adoption, and expansion outcomes.
This role drives strategic and operational programs across Customer Experience, focusing on improving customer and agent experience, scaling operations, and fostering cross-functional alignment. The manager will structure ambiguous initiatives and simplify workflows.
The Partner Success Director owns relationships with health system partners, acting as a trusted advisor to drive product adoption, clinician success, and expansion opportunities. This role requires strong client-facing experience and a deep understanding of the healthcare landscape.
The Strategic Customer Success Manager will drive net revenue retention for enterprise healthcare clients, building trusted partnerships and ensuring maximum value from Clarium's AI-powered platform. This role involves strategic advising, hands-on client engagement, and cross-functional collaboration to achieve customer success and growth.
The Customer Success Manager will manage a portfolio of Enterprise customers, guiding them to maximize their use of Jellyfish. This role involves building strong relationships, developing success plans, providing product expertise, and collaborating cross-functionally to drive customer retention and expansion.
The Scaled Customer Success Manager, Startups will build and own the post-sale engine for OpenRouter’s startup ecosystem. This role focuses on creating scalable systems for customer activation, retention, and growth, working with technical founders and developer-facing products.
The Enterprise Customer Success Manager will manage a portfolio of enterprise clients, ensuring they maximize value from Scrunch's generative AI search optimization software. This role involves translating data into strategic recommendations, guiding client onboarding and adoption, and conducting business reviews to drive engagement and retention.
Higharc is seeking a Sr. Director of Training & Support to lead post-sale enablement, including technical support and customer education. This role involves leading distributed teams, developing programs, and partnering with Product and Engineering to enhance customer experience and drive adoption.
Sift is seeking a Senior Manager, Customer Success to lead a high-performing team of Customer Success Managers. This role focuses on driving strong execution, improving retention, adoption, customer health, and renewal readiness across key customer segments.
The Senior Manager, Training will lead and scale customer training programs for Skydio's autonomous drone hardware and software across public safety, commercial, and national security markets. This role requires expertise in UAS, regulatory standards, and developing mission-oriented instruction for enterprise customers.
The Manager of Customer Success and Account Management leads a team focused on client retention, product adoption, and overall customer satisfaction. This role involves setting team goals, coaching members, and coordinating cross-functional efforts to resolve client issues and identify product gaps.
The Customer Success Manager will drive implementation, usage, retention, and expansion for commercial industrial market customers. This role involves building scalable processes, defining technology solutions, managing projects, and advocating for enterprise customers.
The Associate Customer Success Manager supports tech-touch customers to maximize platform value, focusing on adoption, retention, and guiding them through self-service tools. This role involves fostering strong relationships and ensuring customers succeed with Reltio solutions.
The Customer Success Manager will support clients as a day-to-day point of contact, ensuring a high-quality client experience through onboarding, education, and ongoing account support. This role involves executing workflows, delivering training, troubleshooting issues, and maintaining client records.
As a Member Success Manager, you will manage a portfolio of 400 solo entrepreneurs, acting as their trusted advisor for tax, accounting, and business operations. You will proactively engage members, identify risks and opportunities, and deliver exceptional service to ensure their financial and operational success.
The Client Relationship Manager serves as the primary relationship manager for a portfolio of servicing clients and strategic partners within the manufactured housing finance space. This role is responsible for overseeing client relationships, coordinating servicing operations, supporting servicing transfer initiatives, and driving operational excellence across assigned portfolios.
Manage 15-20 enterprise accounts at Sourcegraph, driving adoption, renewals, and expansion through strategic customer engagement and enablement. Requires technical SaaS experience and strong stakeholder management skills.
Own adoption strategy and outcomes for a small book of complex enterprise homebuilders, leading them through implementation, launch, and value realization. Drive executive alignment, change management, and cross-functional coordination to transform how customers operate.
Staff Developer Success Engineer supporting developers with cloud infrastructure, debugging distributed systems, and building observability solutions. Requires 9+ years experience with Kubernetes, Python/Java/Go, and customer-facing technical roles.
Partner with enterprise customers to guide AI agent deployments from scoping through adoption, acting as a strategic advisor while collaborating with Product and Engineering to influence the roadmap. Requires 4+ years of technical B2B SaaS customer experience and strong stakeholder management skills.
Lead implementation, adoption, retention and expansion for ~50 mid-market SLED customers using Skydio's autonomous drone solutions, working remotely with 20%+ travel.
Partner with enterprise customers throughout their lifecycle as a trusted technical advisor, delivering onboarding, data architecture, governance, and ROI-focused analytics strategies using Mixpanel.
Senior TAM driving adoption and value realization for strategic cloud security customers. Acts as technical advisor, manages complex enterprise accounts, and bridges customer needs with Product, Engineering, and Sales.
Drive adoption, retention, and expansion of legal tech solutions for law firm clients. Manage onboarding, utilization, and upsells while maintaining 90%+ retention and satisfaction scores.
Own and lead a portfolio of strategic Enterprise accounts (2,501+ employees), driving executive alignment, long-term value realization, and durable net revenue retention as a senior security advisor to CISOs.
Lead and scale a team of Customer Success Managers supporting Enterprise accounts, driving retention, growth, and operational excellence in a metrics-driven environment. Requires 4+ years in CS or account management with people management experience.
Lead implementation, adoption, retention, and expansion for ~20 Public Safety/SLED enterprise accounts. Drive onboarding, QBRs, and proactive support while partnering with Product, Engineering, and Sales.
Dedicated TAM supporting U.S. Military (Air Force preferred) accounts. Builds trusted advisor relationships, provides Zero Trust architectural guidance, drives adoption, and serves as primary liaison for post-sales technical and business issues.
Own end-to-end onboarding for new customers at an AI voice agent startup serving trades businesses. Customize AI workflows, train users, and drive early adoption success.
Lead post-sale customer engagement for a cloud cost transparency platform, owning onboarding, adoption, business reviews, and renewals while serving as the voice of the customer internally. Requires 5+ years in B2B tech/SaaS Customer Success or TAM roles with strong technical and FinOps experience.
Owns quality management, training, knowledge base operations, and AI deflection enablement (Sierra) for a growing fintech support organization. Requires 7+ years CX experience including 4+ years in QA/training at 100+ agent scale plus hands-on AI deflection implementation.
Leads client success efforts for a healthcare payment integrity platform, driving strategy, relationship management, data analysis, and operational improvements to maximize client value and satisfaction. Requires 5-7 years of client-facing experience in the healthcare payer market.
Own customer pilots, onboarding, and adoption for a B2B SaaS voice platform. Drive engagement, lead QBRs, and partner with AEs on expansion for enterprise accounts.
Senior Developer Success Engineer working directly with developers to debug infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. Requires 6+ years experience with Kubernetes, observability tools, and customer-facing roles.
Own and manage a book of mid-market customer relationships at Greenhouse, driving retention and expansion by building AI-powered workflows and translating customer goals into business outcomes.
Technical Account Manager responsible for driving customer adoption, value realization, and success with Wiz's cloud security platform. Provide technical guidance, manage a book of enterprise customers, advocate for their needs internally, and support renewals/expansion.
Drive customer adoption, retention, and growth for enterprise SaaS customers. Build strategic success plans, manage account health, and act as trusted advisor to maximize platform value.
Manage technical success for customers by resolving integration issues, providing guidance, and collaborating with engineering teams. Requires 5+ years in a customer-facing technical role and strong troubleshooting skills.
Own end-to-end post-sales implementation and onboarding for BioRender's new Graphing product. Design launch programs, migration support, and training resources while partnering with CSMs to drive customer activation and adoption.
Own and execute BioRender's webinar program and build formal training courses and certifications to drive platform adoption and user mastery. Requires 3+ years in customer education or enablement at a SaaS company plus a scientific background.
Leads strategy and execution of Customer Care enablement programs including QA, training, and instructional design. Builds scalable learning infrastructure and integrates AI tools to improve performance across internal and BPO teams.
Own a portfolio of dental accounts, driving retention, expansion, and full platform adoption through strategic account planning, ROI analysis, and customer health management.
Own a portfolio of 750 small-to-enterprise accounts as the primary strategic partner, driving adoption, renewals, and expansion while protecting revenue in a high-growth cybersecurity SaaS company.
Own post-sale customer success as the main technical point of contact. Lead onboarding, troubleshoot integrations, run QBRs, and translate product capabilities for enterprise customers in application security and DevSecOps.
Manage strategic Fortune 500 client relationships post-sale, driving adoption, renewals, and expansion of an AI-powered security platform. Requires 10+ years in Customer Success or Strategic Account Management with strong executive presence.
Lead and scale an SMB onboarding team at a dental AI company, driving faster time-to-value, reducing early churn, and managing Onboarding Specialists with data-driven accountability.
Owns end-to-end operator relationships for a complex book of business, driving adoption, ROI demonstration, renewals, and expansion. Requires 7+ years in customer success or enterprise client-facing roles in SaaS or healthtech.
Owns ongoing client operations and issue resolution for a student transportation platform. Manages implementations, drives service improvements, and acts as primary client contact. Requires 5+ years in Customer Success or Account Management.
Lead and develop a team of CSMs serving SMB and mid-market customers. Drive retention, expansion, adoption, and advocacy while building scalable CS processes and hitting team revenue targets.
Manage a portfolio of mid-market SaaS customers, leading onboarding, driving adoption, conducting QBRs, and supporting renewals and expansions to maximize retention and satisfaction.
Own and scale Vanta's Commercial Customer Success function and Partner CS motion. Define strategy, lead managers and CSMs, and drive retention, adoption, and expansion outcomes.
This role drives strategic and operational programs across Customer Experience, focusing on improving customer and agent experience, scaling operations, and fostering cross-functional alignment. The manager will structure ambiguous initiatives and simplify workflows.
The Partner Success Director owns relationships with health system partners, acting as a trusted advisor to drive product adoption, clinician success, and expansion opportunities. This role requires strong client-facing experience and a deep understanding of the healthcare landscape.
The Strategic Customer Success Manager will drive net revenue retention for enterprise healthcare clients, building trusted partnerships and ensuring maximum value from Clarium's AI-powered platform. This role involves strategic advising, hands-on client engagement, and cross-functional collaboration to achieve customer success and growth.
The Customer Success Manager will manage a portfolio of Enterprise customers, guiding them to maximize their use of Jellyfish. This role involves building strong relationships, developing success plans, providing product expertise, and collaborating cross-functionally to drive customer retention and expansion.
The Scaled Customer Success Manager, Startups will build and own the post-sale engine for OpenRouter’s startup ecosystem. This role focuses on creating scalable systems for customer activation, retention, and growth, working with technical founders and developer-facing products.
The Enterprise Customer Success Manager will manage a portfolio of enterprise clients, ensuring they maximize value from Scrunch's generative AI search optimization software. This role involves translating data into strategic recommendations, guiding client onboarding and adoption, and conducting business reviews to drive engagement and retention.
Higharc is seeking a Sr. Director of Training & Support to lead post-sale enablement, including technical support and customer education. This role involves leading distributed teams, developing programs, and partnering with Product and Engineering to enhance customer experience and drive adoption.
Sift is seeking a Senior Manager, Customer Success to lead a high-performing team of Customer Success Managers. This role focuses on driving strong execution, improving retention, adoption, customer health, and renewal readiness across key customer segments.
The Senior Manager, Training will lead and scale customer training programs for Skydio's autonomous drone hardware and software across public safety, commercial, and national security markets. This role requires expertise in UAS, regulatory standards, and developing mission-oriented instruction for enterprise customers.
The Manager of Customer Success and Account Management leads a team focused on client retention, product adoption, and overall customer satisfaction. This role involves setting team goals, coaching members, and coordinating cross-functional efforts to resolve client issues and identify product gaps.
The Customer Success Manager will drive implementation, usage, retention, and expansion for commercial industrial market customers. This role involves building scalable processes, defining technology solutions, managing projects, and advocating for enterprise customers.
The Associate Customer Success Manager supports tech-touch customers to maximize platform value, focusing on adoption, retention, and guiding them through self-service tools. This role involves fostering strong relationships and ensuring customers succeed with Reltio solutions.
The Customer Success Manager will support clients as a day-to-day point of contact, ensuring a high-quality client experience through onboarding, education, and ongoing account support. This role involves executing workflows, delivering training, troubleshooting issues, and maintaining client records.
As a Member Success Manager, you will manage a portfolio of 400 solo entrepreneurs, acting as their trusted advisor for tax, accounting, and business operations. You will proactively engage members, identify risks and opportunities, and deliver exceptional service to ensure their financial and operational success.
The Client Relationship Manager serves as the primary relationship manager for a portfolio of servicing clients and strategic partners within the manufactured housing finance space. This role is responsible for overseeing client relationships, coordinating servicing operations, supporting servicing transfer initiatives, and driving operational excellence across assigned portfolios.
Manage 15-20 enterprise accounts at Sourcegraph, driving adoption, renewals, and expansion through strategic customer engagement and enablement. Requires technical SaaS experience and strong stakeholder management skills.
Own adoption strategy and outcomes for a small book of complex enterprise homebuilders, leading them through implementation, launch, and value realization. Drive executive alignment, change management, and cross-functional coordination to transform how customers operate.
Staff Developer Success Engineer supporting developers with cloud infrastructure, debugging distributed systems, and building observability solutions. Requires 9+ years experience with Kubernetes, Python/Java/Go, and customer-facing technical roles.
Partner with enterprise customers to guide AI agent deployments from scoping through adoption, acting as a strategic advisor while collaborating with Product and Engineering to influence the roadmap. Requires 4+ years of technical B2B SaaS customer experience and strong stakeholder management skills.
Lead implementation, adoption, retention and expansion for ~50 mid-market SLED customers using Skydio's autonomous drone solutions, working remotely with 20%+ travel.
Partner with enterprise customers throughout their lifecycle as a trusted technical advisor, delivering onboarding, data architecture, governance, and ROI-focused analytics strategies using Mixpanel.
Senior TAM driving adoption and value realization for strategic cloud security customers. Acts as technical advisor, manages complex enterprise accounts, and bridges customer needs with Product, Engineering, and Sales.
Drive adoption, retention, and expansion of legal tech solutions for law firm clients. Manage onboarding, utilization, and upsells while maintaining 90%+ retention and satisfaction scores.
Own and lead a portfolio of strategic Enterprise accounts (2,501+ employees), driving executive alignment, long-term value realization, and durable net revenue retention as a senior security advisor to CISOs.
Lead and scale a team of Customer Success Managers supporting Enterprise accounts, driving retention, growth, and operational excellence in a metrics-driven environment. Requires 4+ years in CS or account management with people management experience.
Lead implementation, adoption, retention, and expansion for ~20 Public Safety/SLED enterprise accounts. Drive onboarding, QBRs, and proactive support while partnering with Product, Engineering, and Sales.
Dedicated TAM supporting U.S. Military (Air Force preferred) accounts. Builds trusted advisor relationships, provides Zero Trust architectural guidance, drives adoption, and serves as primary liaison for post-sales technical and business issues.
Own end-to-end onboarding for new customers at an AI voice agent startup serving trades businesses. Customize AI workflows, train users, and drive early adoption success.
Lead post-sale customer engagement for a cloud cost transparency platform, owning onboarding, adoption, business reviews, and renewals while serving as the voice of the customer internally. Requires 5+ years in B2B tech/SaaS Customer Success or TAM roles with strong technical and FinOps experience.
Owns quality management, training, knowledge base operations, and AI deflection enablement (Sierra) for a growing fintech support organization. Requires 7+ years CX experience including 4+ years in QA/training at 100+ agent scale plus hands-on AI deflection implementation.
Leads client success efforts for a healthcare payment integrity platform, driving strategy, relationship management, data analysis, and operational improvements to maximize client value and satisfaction. Requires 5-7 years of client-facing experience in the healthcare payer market.