This post-sales technical advisor partners with strategic enterprise customers to embed Observe into production workflows, optimize observability, and improve reliability, performance, and cost efficiency. The role requires 7+ years in observability, SRE, DevOps, platform engineering, or related technical advisory work.

Senior client success leader responsible for strategic enterprise relationships, complex migrations to the Navan platform, adoption, retention, executive engagement, and escalations. Requires 12+ years in customer success or account management within corporate travel management, with strong project management and communication skills.

Advises a portfolio of B2B SaaS customers on adoption, product usage, and measurable ROI from Mixpanel. The role requires strong stakeholder management, technical translation skills, AI or agentic tooling experience, and close partnership with account and renewal teams.

Advises B2B SaaS customers on adopting Mixpanel, connecting product usage to measurable business outcomes, ROI, and renewal readiness. The role builds stakeholder relationships, leads enablement, monitors account health, and applies AI and analytics expertise in partnership with account and internal teams.

The Senior Technical Account Manager will guide Australian customers through Wiz deployment, adoption, and operationalization while serving as the technical liaison across internal teams. The role requires six or more years in technical customer-facing work, cloud and security expertise, and experience with Docker and Kubernetes.

Leads strategic customer success, AI adoption, and implementation for French public sector accounts, building executive relationships and driving renewals, growth, and value realization. Requires 8+ years of relevant experience, French government expertise, fluent French, and active Confidentiel-Défense clearance.

Own strategic UAE enterprise customer relationships, leading secure AI adoption, implementation, executive engagement, renewals, and account growth. The role requires 8+ years of enterprise customer success or related experience, direct UAE enterprise experience, AI or cloud implementation expertise, and fluency in Arabic and English.

Leads business-value continuity and executive alignment across complex enterprise onboarding engagements, from sales transition through go-live and handoff to Customer Success. Requires 10+ years in enterprise customer-facing B2B technology work and substantial ownership of onboarding, deployment, or transformation outcomes.

Own strategic enterprise customer relationships and drive adoption, retention, and expansion for a cloud analytics and business intelligence platform. The role requires 7+ years in customer success, account management, or consultative SaaS roles, plus strong analytics expertise and enterprise stakeholder management.

Manages strategic clients throughout the post-sales lifecycle, driving platform adoption, retention, renewals, and client value. Requires 8+ years of client-facing experience or 5 years plus an MBA, strong cross-functional leadership, and excellent communication and problem-solving skills.

Guides enterprise customers through technical onboarding, integrations, adoption, expansion, and renewal for a SaaS security platform. Requires at least four years of customer-facing technical experience, strong stakeholder communication, and knowledge of identity, access management, and security standards.

Provides customer onboarding support for Fast Track packages, resolving A2P compliance and product issues while managing SLAs, account caseloads, and customer communications. Requires 2+ years of A2P product experience, client-facing experience, and strong prioritization and communication skills.

Manage strategic Fortune 500 client relationships post-sale, driving adoption, renewals, and expansion of an AI-powered security platform. Requires 10+ years in Customer Success or Strategic Account Management with strong executive presence.

Leads a Mumbai-based remote team of Business Travel Consultants, overseeing performance, customer relationships, escalations, hiring, and service improvements. Requires five or more years of travel-industry and managerial contact-center experience, plus GDS expertise and strong communication skills.

The Customer Success Engineer will deploy and scale AI voice agents for enterprise customers, building integrations, debugging production systems, and translating customer needs into product improvements. Requires a technical bachelor's degree, 2–8 years of experience, customer-facing technical communication, and API troubleshooting skills.

Leads value realization across the customer lifecycle, building financial business cases, automations, and executive-level narratives that drive adoption, retention, and expansion. Requires 5+ years of relevant SaaS experience, a bachelor's degree, strong financial modeling expertise, and coding or scripting experience.

Manages a high-volume portfolio of emerging SMB accounts, advising clients on MSK program adoption, reporting, escalations, expansion, and renewals. The role requires 2+ years of scaled account management experience, strong analytical and relationship-building skills, and a bachelor’s degree.

The ISV Success Manager nurtures software vendor relationships and guides partners through technical integration with Okta and Auth0. The role requires experience in technical partner or customer-facing functions, strong identity and security knowledge, and the ability to influence product, engineering, and business stakeholders.

Builds and optimizes digital customer journeys and campaigns that drive onboarding, activation, adoption, retention, and expansion. The role requires SaaS experience, strong customer-facing communication, data analysis, experimentation, and cross-functional collaboration.

Manages relationships with dental practice customers, drives product adoption and value realization, troubleshoots issues, and supports renewals and account growth. Requires 2–3 years of customer success or solutions consulting experience plus dental practice experience and radiography knowledge.

Builds and scales enablement programs, onboarding, product training, and AI-native workflows for Customer Success and Implementation teams. The role requires 6+ years of experience, including enablement experience and accounting-industry expertise.

The Customer Success Advisor drives customer onboarding, product adoption, renewals, and expansion for enterprise cybersecurity accounts. The role requires at least five years of customer-facing experience, executive communication skills, and bilingual Mandarin Chinese and English proficiency.

Own adoption, workflow excellence, and measurable outcomes for audit customers using Fieldguide’s platform. The role requires at least four years of audit or advisory experience, strong knowledge of the audit lifecycle, and the ability to lead enablement and change management.

Supports strategic enterprise customers post-sale by managing account health, driving product adoption, coordinating cross-functional programs, and improving retention and expansion. Requires 3–5 years of enterprise SaaS customer success experience, technical fluency with APIs and integrations, and strong executive communication skills.

Manages a high-volume SMB and mid-market customer portfolio, leading renewals, adoption, retention, and expansion through scalable engagement programs. Requires 3–5 years of SaaS customer success, renewals, account management, or sales experience, plus familiarity with customer success platforms.

Own the end-to-end success of government SaaS accounts by driving adoption, retention, renewals, and expansion. The role requires 4+ years of Customer Success experience, strong stakeholder management, strategic communication, and familiarity with listed customer and productivity tools.

Leads and develops a team of commercial Customer Success Managers responsible for onboarding, adoption, retention, advocacy, and expansion. The role shapes upmarket customer success strategy, coaches performance, and partners cross-functionally to deliver value for complex commercial customers.

Leads strategic customer relationships and large-scale transformation programs, guiding executive stakeholders toward measurable value and adoption of a SaaS platform. Requires 15+ years of relevant industry, customer success, or consulting experience, strong solution design and change management expertise, and extensive travel.

Trusted advisor for senior living operators, owning post-go-live customer relationships to drive adoption, engagement, and renewal. Requires 3+ years in customer-facing roles and strong skills in relationship management and translating business needs.

Lead and develop a team of Client Success Partners to drive retention, operational excellence, and growth for Dandy's enterprise dental practice customers. Oversee account health, escalations, Salesforce workflows, and cross-functional initiatives while partnering with Enterprise Account Managers.

Provides expert clinical and technical support for aligner cases, advising doctors, resolving escalations, coordinating with the lab, and improving quality and training. Requires 5+ years in a high-volume dental lab and 3+ years of 3Shape CAD/CAM aligner design experience.

Provides technical onboarding, troubleshooting, API integration guidance, monitoring, documentation, and customer education for a developer-focused fraud detection product. The role requires 3–6 years of customer-facing technical experience, strong JavaScript and API expertise, and excellent communication skills.

Own retention and expansion outcomes across a large customer portfolio by converting AI-generated health signals into signed optimization plans, renewal saves, and expansion revenue. The role requires 5+ years in customer success, account management, or consultative revenue work, plus strong commercial judgment and customer-facing diagnostic skills.

Owns post-sale relationships for mid-market customers, guiding onboarding, compliance adoption, renewals, and expansion. Requires 5+ years of SaaS Customer Success experience, executive relationship skills, strong retention results, and technical fluency.

Lead post-sale customer success for AI healthcare agents, owning end-to-end implementations, change management, adoption, ROI demonstration, retention, and expansion for health systems and specialty groups. Requires 5+ years healthcare experience and 4+ years leading SaaS/IT implementations.

Provides strategic technical guidance, enablement, and implementation support to manufacturing customers using Tulip’s no-code platform. The role requires 5–7 years in technical customer-facing work, Tulip delivery experience, and knowledge of integrations, industrial software, and manufacturing operations.

Manages the full post-signature lifecycle for B2B and enterprise partners, driving onboarding, adoption, retention, expansion, and renewal. The role requires 4–6 years of customer success experience, FinTech and broker-dealer knowledge, and the ability to work independently across international customers.

Own the post-signature lifecycle for B2B and enterprise fintech customers, driving onboarding, adoption, retention, expansion, and renewal. The role requires 4–6 years of customer success experience, SaaS and API familiarity, broker-dealer experience, and the ability to work remotely on US Eastern Time hours.

Leads the EMEA Customer Solutions Architect team responsible for post-sales technical ownership, customer adoption, expansion, and retention across enterprise accounts. The role requires post-sales technical leadership, cloud data platform familiarity, commercial acumen, and experience coaching senior technical contributors.

Leads a team of Implementation Managers responsible for guiding clients from discovery through activation and handoff. The role requires 5+ years managing implementation or onboarding teams, experience with high-volume deployments, KPI-driven operations, and strong cross-functional leadership.

Serves as a strategic advocate for MongoDB’s highest-value customers, partnering with the CPO and cross-functional leaders to translate executive feedback into product priorities and improved outcomes. Requires extensive experience in product, consulting, enterprise sales strategy, or customer success, plus strong executive communication and technical fluency.

Leads and develops a team of Customer Success Managers serving mid-market SaaS customers, with a focus on adoption, retention, value realization, and scalable operating practices. The role requires customer success leadership experience, operational rigor, data-driven decision-making, and strong cross-functional collaboration.

Leads and scales a regional Customer Success organization supporting strategic enterprise customers. The role combines CSM hiring and development, customer-facing leadership, cross-functional partnership, and operational process design, requiring 10+ years of customer-facing experience and 2+ years of people management.

The Service Delivery Specialist resolves complex partner issues across payroll, tax, compliance, and money movement while improving workflows and service quality. The role requires 5+ years in operations, service delivery, support, or a related field, preferably within payroll, tax, SaaS, or fintech.

Own enterprise client relationships across Managed Services, coordinating cross-functional delivery, timelines, reporting, risk management, retention, and expansion. The role requires experience leading complex engagements, advising executive stakeholders, and translating SEO/AEO work into measurable business outcomes.

Leads strategic client accounts and manages a pod of Client Success Managers for a programmatic advertising business. The role requires 8+ years of adtech or digital client success experience, strong campaign optimization and analytics expertise, and proven customer relationship leadership.

Leads the global developer success organization, building scalable technical support operations, escalation discipline, quality systems, and engineering enablement for a deeply technical B2B product. The role requires 12+ years of technical customer-facing experience and 5+ years leading support or customer-facing engineering teams.

Leads onboarding, implementation, training, and adoption for Bamboo Health’s Behavioral Health network, partnering with providers and state agencies to grow utilization and retention. Requires 5+ years of relevant experience, healthcare or behavioral health familiarity, and strong stakeholder and project management skills.

Build consultative relationships with key customers, guiding GitLab adoption, retention, growth, and business outcomes. The role requires customer success or post-sales experience, strong technical and project management skills, DevSecOps knowledge, and fluent German.

Serves as a senior post-sales strategic and technical advisor to complex Enterprise and Government customers in Singapore, driving GitLab adoption, platform maturity, retention, and expansion. Requires experience with executive engagements, enterprise architecture, CI/CD, cloud platforms, and DevSecOps transformation.