VantageNew York, NYLead post-sale customer engagement for a cloud cost transparency platform, owning onboarding, adoption, business reviews, and renewals while serving as the voice of the customer internally. Requires 5+ years in B2B tech/SaaS Customer Success or TAM roles with strong technical and FinOps experience.
Lead regional teams of MongoDB core and cloud Support Engineers. Drive operational excellence, scale support operations, coach technical talent, and manage customer escalations for a globally distributed database platform.
Senior Developer Success Engineer working directly with developers to debug infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. Requires 6+ years experience with Kubernetes, observability tools, and customer-facing roles.
Own a portfolio of complex enterprise accounts, driving renewals and expansion while building Customer Success foundations, playbooks, and tooling from scratch at an early-stage AI startup.
As a Customer Success Lead, you will manage strategic customer relationships, drive account growth, and act as a trusted point of contact for money movement. You will also provide product feedback to engineering and deliver strategic business reviews.
Lead strategic customer success for high-value Big Tech/AI enterprise accounts, driving adoption, retention, and growth through executive alignment and success planning. Act as trusted advisor bridging Sales, Solutions, and customers.