Builds and scales enablement programs, onboarding, product training, and AI-native workflows for Customer Success and Implementation teams. The role requires 6+ years of experience, including enablement experience and accounting-industry expertise.

The Customer Success Advisor drives customer onboarding, product adoption, renewals, and expansion for enterprise cybersecurity accounts. The role requires at least five years of customer-facing experience, executive communication skills, and bilingual Mandarin Chinese and English proficiency.

Leads a team of Technical Account Managers responsible for strategic-account health, customer adoption, escalations, and retention. The role requires significant SaaS customer-facing experience, people-management expertise, and strong account-management and customer-success skills.

Senior customer experience professional responsible for resolving complex payroll and product issues, leading sensitive escalations, partnering with engineering, and mentoring CX teammates. The role requires 4+ years of customer support or operations experience, strong payroll expertise, and exceptional communication.

Own adoption, workflow excellence, and measurable outcomes for audit customers using Fieldguide’s platform. The role requires at least four years of audit or advisory experience, strong knowledge of the audit lifecycle, and the ability to lead enablement and change management.

Drives enterprise AI adoption and measurable value across complex industry customers, serving as a strategic and technically fluent advisor. The role requires 6+ years in Customer Success, Technical Account Management, or Solutions Engineering, with experience in enterprise accounts and consumption- and seat-based products.

Leads and grows a Customer Success team supporting Global Systems Integrators and consulting partners adopting Anthropic’s AI products. The role requires enterprise customer leadership, GSI experience, front-line management, and the ability to build scalable adoption, retention, and expansion programs.

Advises B2B SaaS customers on adoption, product usage, and measurable business outcomes, partnering with account teams through expansion and renewal. The role requires stakeholder relationship-building, technical translation, customer-success experience, and hands-on familiarity with AI or agentic tools.

Own adoption and value plans for a portfolio of B2B SaaS customers, connecting Mixpanel usage to measurable business outcomes. The role requires customer-success or consulting experience, strong stakeholder management, technical communication, and hands-on AI tooling experience.

Leads and scales a team of Customer Experience Managers serving mid-market, enterprise, and strategic SaaS customers in Japan. The role combines people leadership, customer engagement, cross-functional collaboration, and post-sales strategy.

Leads strategic customer value and transformation programs, partnering with C-level executives and coordinating cross-functional teams to drive Celonis adoption, measurable business impact, and long-term success. Requires at least 10 years of relevant experience in customer success, consulting, or transformation leadership.

Leads customer success for Hivemind enterprise customers, managing onboarding, account health, executive relationships, renewals, and expansion. The role requires a bachelor's degree, 8+ years in customer success or account management, enterprise customer experience, and extensive travel.

Drives strategic enterprise customer relationships, AI adoption, product usage optimization, and expansion across Anthropic’s Claude offerings. Requires 8+ years in customer success, technical account management, or solutions engineering, plus strong AI/ML and API fluency.

Leads strategic customer relationships and enterprise-wide adoption of Anthropic’s AI products for a major technology account. The role requires 8+ years of relevant experience, executive-level stakeholder management, technical AI/ML fluency, and a bachelor’s degree or equivalent experience.

Supports strategic enterprise customers post-sale by managing account health, driving product adoption, coordinating cross-functional programs, and improving retention and expansion. Requires 3–5 years of enterprise SaaS customer success experience, technical fluency with APIs and integrations, and strong executive communication skills.

Manages a high-volume SMB and mid-market customer portfolio, leading renewals, adoption, retention, and expansion through scalable engagement programs. Requires 3–5 years of SaaS customer success, renewals, account management, or sales experience, plus familiarity with customer success platforms.

Leads the EMEA Customer Success Engineering organization, managing and developing CSEs while partnering with Sales and Product to drive enterprise adoption, retention, expansion, and technical outcomes. Requires 10+ years in customer-facing technical roles and 5+ years leading post-sales or technical teams.

The Technical Account Consultant advises customers and internal teams on Canadian payroll, Time & Attendance, Time Off, and benefits configurations. The role requires at least three years of relevant SaaS payroll experience, deep Canadian payroll compliance knowledge, and NPI certification.

Guides families through care consultations, service starts, reassessments, and ongoing relationship management for older-adult care. The role requires consultative client-facing experience, measurable outcome ownership, strong documentation and coordination skills, and extensive field work across the Chicago area.

Senior Customer Success Manager advising enterprise customers on complex MongoDB deployments, driving retention, revenue realization, advocacy, and strategic business outcomes. Requires 7–10+ years in a technical customer-facing role, enterprise account accountability, and strong communication skills.

Own customer success for a portfolio of enterprise and high-tech accounts, advising technical and business stakeholders on MongoDB deployments while driving adoption, retention, revenue realization, and advocacy. Requires 5–7+ years in a technical customer-facing role and a bachelor’s degree or equivalent experience.

Advises enterprise customers on complex MongoDB deployments, driving retention, revenue realization, value, and advocacy while coordinating cross-functional resources. Requires 7–10+ years in technical customer-facing roles, enterprise accountability, bilingual French and English fluency, and a bachelor’s degree or equivalent experience.

Builds customer advocacy programs by turning customer outcomes into case studies, testimonials, references, events, and other proof points. The role requires strong relationship management, storytelling, communication, and cross-functional collaboration across Sales, Customer Success, Community, PR, and Product.

Build customer advocacy and storytelling programs by developing case studies, testimonials, speaker opportunities, and sales references. The role requires strong B2B technology storytelling, relationship management, cross-functional collaboration, and comfort with AI-assisted tools.

Own the end-to-end success of government SaaS accounts by driving adoption, retention, renewals, and expansion. The role requires 4+ years of Customer Success experience, strong stakeholder management, strategic communication, and familiarity with listed customer and productivity tools.

Own post-sale relationships for private equity and investment banking clients, leading onboarding, workflow design, renewals, and expansion. The role requires 1–3 years in relevant finance, strong modeling and valuation fluency, executive-level communication, and technical curiosity.

Drives enterprise customer adoption, engagement, and business value for an AI-powered contract platform. The role leads adoption roadmaps and cross-functional delivery while advising executive stakeholders on SaaS, AI, organizational change, and measurable customer outcomes.

Leads and develops a team of commercial Customer Success Managers responsible for onboarding, adoption, retention, advocacy, and expansion. The role shapes upmarket customer success strategy, coaches performance, and partners cross-functionally to deliver value for complex commercial customers.

Leads strategic customer relationships and large-scale transformation programs, guiding executive stakeholders toward measurable value and adoption of a SaaS platform. Requires 15+ years of relevant industry, customer success, or consulting experience, strong solution design and change management expertise, and extensive travel.

Drives enterprise AI adoption and measurable customer value across systems integrator accounts, serving as a strategic and technically fluent advisor. The role requires 6+ years in Customer Success, Technical Account Management, or Solutions Engineering, plus experience with AI/ML, APIs, and consumption- and seat-based products.

Drives enterprise AI adoption, usage growth, and measurable business value for Financial Services customers using Anthropic products. The role requires 6+ years in Customer Success, Technical Account Management, or Solutions Engineering, strong FSI expertise, technical fluency, and a bachelor's degree or equivalent experience.

Leverages England & Wales legal experience to help law firms and in-house teams adopt Harvey’s AI platform. The role leads onboarding and training, builds executive relationships, identifies adoption and expansion opportunities, and translates customer needs into product feedback.

Builds customer storytelling and advocacy programs across industries, turning Claude deployments into referenceable customer narratives, announcements, and creative campaigns. The role requires enterprise relationship-building, cross-functional collaboration with Sales and Communications, and strong content execution.

Owns a portfolio of partner-delivered customer engagements from matching through successful completion, focusing on delivery quality, Claude adoption, risk resolution, and partner practice development. The role requires experience managing concurrent engagements, usage-based customer outcomes, systems integrators, executive stakeholders, and repeatable operating playbooks.

Trusted advisor for senior living operators, owning post-go-live customer relationships to drive adoption, engagement, and renewal. Requires 3+ years in customer-facing roles and strong skills in relationship management and translating business needs.

Own strategic relationships with 100–150 high-value event organizers, driving onboarding, product adoption, retention, and expansion. The role requires at least three years of customer-facing experience, a commercial mindset, and strong ability to use data to improve customer outcomes.

Lead and develop a team of Client Success Partners to drive retention, operational excellence, and growth for Dandy's enterprise dental practice customers. Oversee account health, escalations, Salesforce workflows, and cross-functional initiatives while partnering with Enterprise Account Managers.

Delivers live workshops and customized enablement journeys for Celonis partners and customers in India. The role requires technical training experience, strong communication, analytical ability, and the capacity to explain complex data and process concepts to diverse audiences.

Provides expert clinical and technical support for aligner cases, advising doctors, resolving escalations, coordinating with the lab, and improving quality and training. Requires 5+ years in a high-volume dental lab and 3+ years of 3Shape CAD/CAM aligner design experience.

Operates scalable customer co-marketing programs, managing investment, agencies, intake tooling, measurement, and customer reporting. The role requires 7+ years of B2B SaaS marketing experience, including customer marketing, plus strong analytical and cross-functional program-management skills.

Provides in-home phlebotomy, specimen collection, preventative screenings, ECGs, and other low-acuity services. Requires venipuncture experience, applicable licensure or certification, BLS certification, reliable transportation, and the ability to work independently in patient homes.

Provides in-home phlebotomy, specimen collection, diagnostic screenings, and other low-acuity services while traveling independently to patients’ homes. Requires venipuncture experience, applicable clinical credentials, BLS certification, reliable transportation, and strong patient-service skills.

Owns the post-sales technical relationship for strategic enterprise customers, providing architectural guidance, incident leadership, cost optimization, and cross-functional coordination. The role requires 5+ years in customer-facing technical roles, enterprise account ownership, and deep production expertise with Next.js and Vercel.

Own the day-to-day client service lifecycle for a dedicated wealth-management advisory practice, handling transactions, paperwork, meeting follow-up, and deadline-driven workflows. The role requires 4+ years of client-facing wealth-management experience, strong organization, sound judgment, and autonomy.

Manages end-to-end customer onboarding, coordinating implementations, guiding product configuration, resolving risks, and transitioning customers successfully. Requires 2–5 years of onboarding, implementation, or customer success experience with strong project and stakeholder management skills.

Provides technical onboarding, troubleshooting, API integration guidance, monitoring, documentation, and customer education for a developer-focused fraud detection product. The role requires 3–6 years of customer-facing technical experience, strong JavaScript and API expertise, and excellent communication skills.

Manages strategic wealth management partnerships, overseeing onboarding, joint initiatives, deal execution, and retention. The role requires partner management or business development experience, strong communication and negotiation skills, and the ability to coordinate across product, engineering, and tax teams.

Own retention and expansion outcomes across a large customer portfolio by converting AI-generated health signals into signed optimization plans, renewal saves, and expansion revenue. The role requires 5+ years in customer success, account management, or consultative revenue work, plus strong commercial judgment and customer-facing diagnostic skills.

Manages post-sales relationships for enterprise customers, driving adoption, measurable value, retention, and renewal. The role requires 8+ years of SaaS customer success experience, telecommunications or contact center knowledge, executive communication skills, and experience with large enterprise accounts.

Owns post-sale relationships for mid-market customers, guiding onboarding, compliance adoption, renewals, and expansion. Requires 5+ years of SaaS Customer Success experience, executive relationship skills, strong retention results, and technical fluency.