Own post-sale customer relationships, drive onboarding and project execution, triage support issues, and partner with sales and engineering on growth and feedback for a geospatial platform.
Trusted advisor managing a portfolio of enterprise accounts to maximize customer lifetime value, retention, and revenue realization for MongoDB's technical platform. Requires 5-7+ years in technical customer-facing roles with accountability for customer health and revenue.
Drive customer adoption, retention, and growth for enterprise SaaS customers. Build strategic success plans, manage account health, and act as trusted advisor to maximize platform value.
Manage technical success for customers by resolving integration issues, providing guidance, and collaborating with engineering teams. Requires 5+ years in a customer-facing technical role and strong troubleshooting skills.
Own end-to-end post-sales implementation and onboarding for BioRender's new Graphing product. Design launch programs, migration support, and training resources while partnering with CSMs to drive customer activation and adoption.
Own and execute BioRender's webinar program and build formal training courses and certifications to drive platform adoption and user mastery. Requires 3+ years in customer education or enablement at a SaaS company plus a scientific background.
Technical post-sales role advising enterprise customers on BI/analytics implementations, best practices, and solutions using Sigma's platform. Requires 10+ years BI experience and strong customer-facing technical skills.
Lead and scale a team of Implementation Managers responsible for customer onboarding from contract to 90 days. Own metrics, hiring, coaching, and cross-functional coordination for enterprise B2B SaaS launches.
Serve as a financial technology advisor to Brex's largest enterprise customers, owning account strategy from onboarding to renewal to drive adoption, retention, and expansion.
Serve as a financial technology advisor to Brex’s largest enterprise customers, owning account strategy, driving adoption and retention, and partnering with CFOs and finance teams to maximize platform value.
Serve as a financial technology advisor to Brex's largest enterprise customers, owning account strategy from onboarding to renewal to drive adoption, retention, and expansion.
Owns a portfolio of enterprise customers, driving onboarding, adoption, expansion, and renewal while serving as a trusted AI workflow advisor. Requires 6+ years in Customer Success or Enterprise SaaS with proven commercial ownership.
Own the full customer lifecycle for medical device manufacturers using Lumafield's CT scanning products. Drive onboarding, adoption, renewals, and expansion while translating technical success into business value.
Own the full customer lifecycle for Aerospace & Defense accounts, driving adoption, renewals, and expansion while serving as the trusted advisor translating technical success into business value.
Leads strategy and execution of Customer Care enablement programs including QA, training, and instructional design. Builds scalable learning infrastructure and integrates AI tools to improve performance across internal and BPO teams.
Founding CSM to own enterprise accounts end-to-end, drive adoption and renewals, and build the Success function from scratch at an AI automation platform. Requires 6+ years in CS/AM/SE and strong technical curiosity.
Drive renewals, expansions, and customer engagement across a pooled book of accounts for a device management SaaS company. Requires 2+ years SaaS/B2B sales experience and strong technical aptitude.
Own advisor relationships at a fintech startup, leading onboarding, adoption, and health tracking while partnering with product to improve the platform. Requires 4+ years SaaS customer success experience.
Build and scale customer lifecycle strategy across onboarding, adoption, engagement, expansion, and retention for a B2B SaaS platform. Requires 8+ years in lifecycle marketing and experience designing journeys from the ground up.
Build, retain, and grow a book of Mid-Market customers for a real estate fraud-prevention SaaS platform. Own renewals, drive adoption, and act as the customer voice across product, sales, and engineering teams.
Own a portfolio of dental accounts, driving retention, expansion, and full platform adoption through strategic account planning, ROI analysis, and customer health management.
Own post-sale customer relationships for a B2B SaaS platform serving architecture and engineering firms. Drive onboarding, adoption, retention, and expansion while acting as the primary customer advocate.
Own post-sale enterprise deployments for AI agents at a fast-growing fintech startup. Build repeatable frameworks, drive adoption and expansion, and feed customer insights back to product and engineering.
Own a portfolio of 750 small-to-enterprise accounts as the primary strategic partner, driving adoption, renewals, and expansion while protecting revenue in a high-growth cybersecurity SaaS company.
Lead and scale a team of Technical Account Managers to drive customer retention, expansion, and predictable renewals at a high-growth AI SaaS startup. Own CS strategy, processes, and a small book of accounts while partnering cross-functionally with Sales, Product, and Engineering.
Partner with enterprise customers to drive AI Agent adoption, define automation roadmaps, and deliver measurable business outcomes through strategic customer success programs.
Own and grow strategic enterprise accounts at a generative AI design platform, driving AI adoption and expansion with $1B+ retailers and global brands. Requires 5-8+ years in enterprise CS or account management with proven success managing VP/C-suite relationships.
Own post-sale customer success as the main technical point of contact. Lead onboarding, troubleshoot integrations, run QBRs, and translate product capabilities for enterprise customers in application security and DevSecOps.
Lead a 50+ person Client Onboarding & Enablement organization at a B2B SaaS company. Drive strategy, automation, and scalable service models to accelerate client launches and improve commercial outcomes.
Own and grow a book of high-value enterprise accounts end-to-end from onboarding through renewal and expansion. Requires 4+ years in Customer Success with PLG SaaS experience and comfort with modern GTM stacks.
Lead and transform the US customer support function into an AI-first technical organization. Hands-on role requiring expert SQL, Python, and AI agent management while building and coaching a high-performing support team.
Own the full customer journey for enterprise accounts at an AI-powered code review platform, driving adoption, renewals, and expansion while building relationships with technical and executive stakeholders.
Own a book of mid-market accounts as a trusted advisor, driving adoption, retention, and expansion of Brex's spend management platform with finance teams. Requires 4+ years in customer-facing roles at high-growth startups and fluency in fintech/finance systems.
Own a book of mid-market accounts at Brex, driving adoption, retention, and expansion by advising finance teams on spend management and financial workflows. Requires 4+ years in customer-facing roles at high-growth startups and fluency in fintech/finance systems.
Own a book of mid-market accounts as a trusted advisor, driving adoption, retention, and expansion of Brex's spend management platform with finance teams. Requires 4+ years in customer-facing roles at high-growth startups and fluency in fintech/finance tools.
Own a book of mid-market accounts as a trusted advisor, driving adoption, retention, and expansion of Brex's spend management platform with finance teams. Requires 4+ years in customer-facing roles at high-growth startups and fluency in financial technology.
Own customer onboarding, relationship-building, and account growth for an AI sales coaching platform. Drive NRR through data-driven storytelling and in-person client engagement.
Build and deliver Customer Success enablement programs end-to-end while partnering with CS leadership to define priorities, measure impact, and drive retention and expansion outcomes. Requires 8+ years in CS or enablement with strong program-building and strategic advisory experience.
Drive end-to-end implementation projects for compensation software, managing technical integrations and data migrations while advising HR and Finance leaders on platform adoption. Requires 3-10 years of B2B SaaS customer-facing experience with strong project management, technical acumen (JSON, HTML, SQL, APIs), and customer relationship skills.
Manage strategic Fortune 500 client relationships post-sale, driving adoption, renewals, and expansion of an AI-powered security platform. Requires 10+ years in Customer Success or Strategic Account Management with strong executive presence.
Leads post-sale customer journey from onboarding to retention and renewals. Acts as trusted advisor and commercial owner, building strategic relationships and driving account growth through AI-driven optimization and data analysis.
Lead end-to-end delivery of AI-driven enterprise planning implementations for strategic customers, managing stakeholders and cross-functional teams. Requires 4-8 years consulting/tech experience and a top-tier degree.
Manage strategic client relationships at Addepar, overseeing the full client journey from implementation through renewal while driving adoption, growth, and retention. Partner with Account Executives on QBRs and serve as the client voice to internal teams.
Own and scale the Customer Success function end-to-end, building the operating system, team, and metrics (GDR, NDR, activation) that make Numeric the system of record for accounting teams.
Design and scale customer marketing programs that drive acquisition, retention, and expansion. Build customer reference programs, develop case studies and content, and manage customer proof points for sales and marketing use.
Own customer relationships from onboarding through expansion for an AI landing page platform. Act as strategic advisor to marketing teams, drive adoption, and influence product roadmap.
Lead and scale an SMB onboarding team at a dental AI company, driving faster time-to-value, reducing early churn, and managing Onboarding Specialists with data-driven accountability.
Own a portfolio of complex enterprise accounts, driving renewals and expansion while building Customer Success foundations, playbooks, and tooling from scratch at an early-stage AI startup.
Owns end-to-end operator relationships for a complex book of business, driving adoption, ROI demonstration, renewals, and expansion. Requires 7+ years in customer success or enterprise client-facing roles in SaaS or healthtech.
Owns ongoing client operations and issue resolution for a student transportation platform. Manages implementations, drives service improvements, and acts as primary client contact. Requires 5+ years in Customer Success or Account Management.
Own post-sale customer relationships, drive onboarding and project execution, triage support issues, and partner with sales and engineering on growth and feedback for a geospatial platform.
Trusted advisor managing a portfolio of enterprise accounts to maximize customer lifetime value, retention, and revenue realization for MongoDB's technical platform. Requires 5-7+ years in technical customer-facing roles with accountability for customer health and revenue.
Drive customer adoption, retention, and growth for enterprise SaaS customers. Build strategic success plans, manage account health, and act as trusted advisor to maximize platform value.
Manage technical success for customers by resolving integration issues, providing guidance, and collaborating with engineering teams. Requires 5+ years in a customer-facing technical role and strong troubleshooting skills.
Own end-to-end post-sales implementation and onboarding for BioRender's new Graphing product. Design launch programs, migration support, and training resources while partnering with CSMs to drive customer activation and adoption.
Own and execute BioRender's webinar program and build formal training courses and certifications to drive platform adoption and user mastery. Requires 3+ years in customer education or enablement at a SaaS company plus a scientific background.
Technical post-sales role advising enterprise customers on BI/analytics implementations, best practices, and solutions using Sigma's platform. Requires 10+ years BI experience and strong customer-facing technical skills.
Lead and scale a team of Implementation Managers responsible for customer onboarding from contract to 90 days. Own metrics, hiring, coaching, and cross-functional coordination for enterprise B2B SaaS launches.
Serve as a financial technology advisor to Brex's largest enterprise customers, owning account strategy from onboarding to renewal to drive adoption, retention, and expansion.
Serve as a financial technology advisor to Brex’s largest enterprise customers, owning account strategy, driving adoption and retention, and partnering with CFOs and finance teams to maximize platform value.
Serve as a financial technology advisor to Brex's largest enterprise customers, owning account strategy from onboarding to renewal to drive adoption, retention, and expansion.
Owns a portfolio of enterprise customers, driving onboarding, adoption, expansion, and renewal while serving as a trusted AI workflow advisor. Requires 6+ years in Customer Success or Enterprise SaaS with proven commercial ownership.
Own the full customer lifecycle for medical device manufacturers using Lumafield's CT scanning products. Drive onboarding, adoption, renewals, and expansion while translating technical success into business value.
Own the full customer lifecycle for Aerospace & Defense accounts, driving adoption, renewals, and expansion while serving as the trusted advisor translating technical success into business value.
Leads strategy and execution of Customer Care enablement programs including QA, training, and instructional design. Builds scalable learning infrastructure and integrates AI tools to improve performance across internal and BPO teams.
Founding CSM to own enterprise accounts end-to-end, drive adoption and renewals, and build the Success function from scratch at an AI automation platform. Requires 6+ years in CS/AM/SE and strong technical curiosity.
Drive renewals, expansions, and customer engagement across a pooled book of accounts for a device management SaaS company. Requires 2+ years SaaS/B2B sales experience and strong technical aptitude.
Own advisor relationships at a fintech startup, leading onboarding, adoption, and health tracking while partnering with product to improve the platform. Requires 4+ years SaaS customer success experience.
Build and scale customer lifecycle strategy across onboarding, adoption, engagement, expansion, and retention for a B2B SaaS platform. Requires 8+ years in lifecycle marketing and experience designing journeys from the ground up.
Build, retain, and grow a book of Mid-Market customers for a real estate fraud-prevention SaaS platform. Own renewals, drive adoption, and act as the customer voice across product, sales, and engineering teams.
Own a portfolio of dental accounts, driving retention, expansion, and full platform adoption through strategic account planning, ROI analysis, and customer health management.
Own post-sale customer relationships for a B2B SaaS platform serving architecture and engineering firms. Drive onboarding, adoption, retention, and expansion while acting as the primary customer advocate.
Own post-sale enterprise deployments for AI agents at a fast-growing fintech startup. Build repeatable frameworks, drive adoption and expansion, and feed customer insights back to product and engineering.
Own a portfolio of 750 small-to-enterprise accounts as the primary strategic partner, driving adoption, renewals, and expansion while protecting revenue in a high-growth cybersecurity SaaS company.
Lead and scale a team of Technical Account Managers to drive customer retention, expansion, and predictable renewals at a high-growth AI SaaS startup. Own CS strategy, processes, and a small book of accounts while partnering cross-functionally with Sales, Product, and Engineering.
Partner with enterprise customers to drive AI Agent adoption, define automation roadmaps, and deliver measurable business outcomes through strategic customer success programs.
Own and grow strategic enterprise accounts at a generative AI design platform, driving AI adoption and expansion with $1B+ retailers and global brands. Requires 5-8+ years in enterprise CS or account management with proven success managing VP/C-suite relationships.
Own post-sale customer success as the main technical point of contact. Lead onboarding, troubleshoot integrations, run QBRs, and translate product capabilities for enterprise customers in application security and DevSecOps.
Lead a 50+ person Client Onboarding & Enablement organization at a B2B SaaS company. Drive strategy, automation, and scalable service models to accelerate client launches and improve commercial outcomes.
Own and grow a book of high-value enterprise accounts end-to-end from onboarding through renewal and expansion. Requires 4+ years in Customer Success with PLG SaaS experience and comfort with modern GTM stacks.
Lead and transform the US customer support function into an AI-first technical organization. Hands-on role requiring expert SQL, Python, and AI agent management while building and coaching a high-performing support team.
Own the full customer journey for enterprise accounts at an AI-powered code review platform, driving adoption, renewals, and expansion while building relationships with technical and executive stakeholders.
Own a book of mid-market accounts as a trusted advisor, driving adoption, retention, and expansion of Brex's spend management platform with finance teams. Requires 4+ years in customer-facing roles at high-growth startups and fluency in fintech/finance systems.
Own a book of mid-market accounts at Brex, driving adoption, retention, and expansion by advising finance teams on spend management and financial workflows. Requires 4+ years in customer-facing roles at high-growth startups and fluency in fintech/finance systems.
Own a book of mid-market accounts as a trusted advisor, driving adoption, retention, and expansion of Brex's spend management platform with finance teams. Requires 4+ years in customer-facing roles at high-growth startups and fluency in fintech/finance tools.
Own a book of mid-market accounts as a trusted advisor, driving adoption, retention, and expansion of Brex's spend management platform with finance teams. Requires 4+ years in customer-facing roles at high-growth startups and fluency in financial technology.
Own customer onboarding, relationship-building, and account growth for an AI sales coaching platform. Drive NRR through data-driven storytelling and in-person client engagement.
Build and deliver Customer Success enablement programs end-to-end while partnering with CS leadership to define priorities, measure impact, and drive retention and expansion outcomes. Requires 8+ years in CS or enablement with strong program-building and strategic advisory experience.
Drive end-to-end implementation projects for compensation software, managing technical integrations and data migrations while advising HR and Finance leaders on platform adoption. Requires 3-10 years of B2B SaaS customer-facing experience with strong project management, technical acumen (JSON, HTML, SQL, APIs), and customer relationship skills.
Manage strategic Fortune 500 client relationships post-sale, driving adoption, renewals, and expansion of an AI-powered security platform. Requires 10+ years in Customer Success or Strategic Account Management with strong executive presence.
Leads post-sale customer journey from onboarding to retention and renewals. Acts as trusted advisor and commercial owner, building strategic relationships and driving account growth through AI-driven optimization and data analysis.
Lead end-to-end delivery of AI-driven enterprise planning implementations for strategic customers, managing stakeholders and cross-functional teams. Requires 4-8 years consulting/tech experience and a top-tier degree.
Manage strategic client relationships at Addepar, overseeing the full client journey from implementation through renewal while driving adoption, growth, and retention. Partner with Account Executives on QBRs and serve as the client voice to internal teams.
Own and scale the Customer Success function end-to-end, building the operating system, team, and metrics (GDR, NDR, activation) that make Numeric the system of record for accounting teams.
Design and scale customer marketing programs that drive acquisition, retention, and expansion. Build customer reference programs, develop case studies and content, and manage customer proof points for sales and marketing use.
Own customer relationships from onboarding through expansion for an AI landing page platform. Act as strategic advisor to marketing teams, drive adoption, and influence product roadmap.
Lead and scale an SMB onboarding team at a dental AI company, driving faster time-to-value, reducing early churn, and managing Onboarding Specialists with data-driven accountability.
Own a portfolio of complex enterprise accounts, driving renewals and expansion while building Customer Success foundations, playbooks, and tooling from scratch at an early-stage AI startup.
Owns end-to-end operator relationships for a complex book of business, driving adoption, ROI demonstration, renewals, and expansion. Requires 7+ years in customer success or enterprise client-facing roles in SaaS or healthtech.
Owns ongoing client operations and issue resolution for a student transportation platform. Manages implementations, drives service improvements, and acts as primary client contact. Requires 5+ years in Customer Success or Account Management.