Founding CSM to own enterprise accounts end-to-end, drive adoption and renewals, and build the Success function from scratch at an AI automation platform. Requires 6+ years in CS/AM/SE and strong technical curiosity.

Own retention, renewals, and expansion across a high-volume Enterprise SaaS customer portfolio. The role combines consultative engagement, data-driven health monitoring, QBRs, and cross-functional collaboration to drive adoption and revenue growth.

Software Engineer building AI-powered customer feedback systems, bug triage pipelines, dashboards, and internal tooling for a flat, fast-moving team.

Own customer-facing technical support and product feedback for an assigned MNTN platform domain. The role troubleshoots complex issues, supports escalations and launches, and translates customer insights into improvements across Product and Engineering.

Own the design and global rollout of Anthropic’s corporate-issued mobile platform, including iOS and Android enrollment, fleet infrastructure, configuration-as-code, telemetry, security posture, logistics, and lifecycle management. The role requires deep iOS management expertise, mixed-fleet experience, and 8+ years operating large corporate device programs.

Provides compassionate inbound phone support for patients and caregivers, routing clinical concerns, coordinating appointments, documenting interactions, and handling healthcare administration. Requires 1–2 years of healthcare or patient-support experience, strong communication, attention to detail, and sound escalation judgment.

Coordinates referrals, authorizations, follow-up services, patient outreach, and care-team communication for older adults. The role requires 2–3 years of healthcare experience, EHR and medical terminology knowledge, strong organization, and HIPAA-compliant documentation skills.

Manages and grows enterprise advertising accounts reaching low-income consumers through digital marketing campaigns. The role requires 8+ years of customer success or account management experience, digital marketing expertise, strong communication, and commercial strategy skills.

Build trusted customer relationships by onboarding traders, answering platform and market questions, resolving routine issues, and improving client-facing processes. The role requires at least one year of client-facing experience, strong writing, autonomy, organization, and the ability to explain technical products clearly.

This customer-facing role manages strategic mid-market and enterprise accounts, leading onboarding, adoption, retention, renewals, and expansion through consultative partnerships. It requires 3–5 years of SaaS Customer Success or Account Management experience, executive communication skills, and comfort using AI and customer-success tools.

Manages onboarding, adoption, retention, and expansion for a high-volume portfolio of SMB and self-service SaaS customers. The role requires 1–3 years of customer-facing experience, strong data-driven judgment, and familiarity with Salesforce and customer success platforms.

Provides personalized, end-to-end support for premium Airbnb community members, managing complex cases across phone and digital channels. Requires at least three years of multicultural customer service experience, strong English and French communication skills, stakeholder management ability, and schedule flexibility.

The Technical Support Engineer resolves customer architecture, performance, recovery, and security challenges while building diagnostics and automation tools. The role requires programming experience, production operations expertise, strong troubleshooting and communication skills, and a customer-focused mindset.

This role helps customers resolve architecture, performance, recovery, and security challenges while advocating for their needs internally. It also develops diagnostics, benchmarking, automation, and operational tooling, requiring programming and large-scale production administration experience.

Leads trust and safety case management, enforcement communication, KYC operations, dispute resolution, and process automation for a marketplace of independent travel advisors. Requires 5+ years of customer-facing operations experience, including 3+ years in trust and safety or an adjacent enforcement function.

Leads PagerDuty’s Chilean Customer Success organization and Santiago office, overseeing post-sales teams, site operations, compliance, culture, and cross-functional alignment. Requires 10+ years of progressive leadership experience, bilingual Spanish and English proficiency, Chilean market knowledge, and a bachelor’s degree.

Provides senior technical support for ClickHouse users and customers across Latin America and global regions, handling cases, troubleshooting databases and distributed systems, supporting technical pre-sales activities, and mentoring others. Requires strong communication and experience in support or related engineering roles.

The Enterprise Customer Success Manager will drive adoption, retention, expansion, and strategic outcomes for enterprise law firm clients using Eve’s legal technology. The role requires 5+ years of customer success experience, expertise in legal tech and law firm operations, strong analytical and communication skills, and experience managing complex accounts.

Senior Technical Account Manager responsible for driving adoption, business value, and retention for strategic cloud-security customers. The role requires deep cloud and cybersecurity expertise, 8+ years in technical customer-facing work, executive communication skills, and fluency in Brazilian Portuguese and English.

Own strategic government customer relationships and lead technical delivery for homeland defense AI and agentic workflow initiatives. The role requires an active TS/SCI clearance, at least five years of relevant technical delivery experience, strong customer and communication skills, and substantial onsite engagement in secure environments.

Provides advanced technical support for OpenAI customers by troubleshooting APIs, integrations, authentication, and production incidents. The role requires 8+ years of relevant technical experience, strong enterprise communication, automation skills, and a customer-focused approach.

Senior Technical Account Manager responsible for driving adoption, business value, and retention for strategic Wiz customers. The role requires extensive cloud-security and customer-facing experience, multi-cloud architecture knowledge, and strong executive communication skills.

Supports Coast customers through onboarding, product education, issue resolution, and adoption efforts. The role requires strong communication, problem-solving, product knowledge, and regular in-office work in the Salt Lake City area.

Own and resolve complex technical customer-support issues for an AI SaaS product, using APIs, SQL, logs, and production tooling while improving escalation quality and senior-agent capability. The role requires 3+ years of technical SaaS or cloud support experience and strong customer communication.

Leads and coaches a customer-facing Outcomes Architect team responsible for workflow adoption, value realization, renewals, expansion, and at-risk account recovery. Requires frontline B2B software management experience, strong customer and commercial judgment, technical workflow fluency, and English and French fluency.

Supports complex, high-growth billing accounts through consultative technical guidance, relationship management, integrations, and operational solutions. Requires 10+ years of enterprise client-facing experience, billing expertise, API fluency, SQL proficiency, and strong troubleshooting and communication skills.

Leads and develops Customer Success Managers while owning renewal and expansion outcomes, customer escalations, and regional or segment performance. Requires substantial Customer Success or Account Management experience, SaaS expertise, negotiation ability, and people leadership.

Leads government-focused enablement and adoption programs for OpenAI products, from onboarding through sustained usage and measurable mission impact. The role requires 6+ years in customer-facing enablement, instructional, adoption, or transformation work, with strong facilitation, communication, product fluency, and public-sector credibility.

고객 성공 관리자로서 기존 고객과의 장기적 관계를 구축하고 온보딩, 제품 채택, 갱신 및 계정 확장을 주도합니다. 영업 및 내부 부서와 협업하며 업셀링·크로스셀링 협상과 고객 포트폴리오 성장 실적이 요구됩니다.

Provides Tier II/III support for enterprise environmental-obligation software, troubleshooting integrations, accounting workflows, reporting, and customer configurations. The role also contributes to QA testing and technical documentation and requires a bachelor’s degree or equivalent experience, strong Microsoft Office skills, and 0–4 years of support experience.

Own the operational backbone of enterprise customer success, including pilot onboarding, issue triage, account health, and scalable playbooks. The role grows into full account ownership and expansion, requiring strong organization, communication, judgment, and the ability to explain technical products clearly.

Designs and operates IAM infrastructure, with deep Okta expertise and responsibility for SaaS and endpoint management. The role requires 5+ years of IAM systems engineering experience, automation skills, and knowledge of identity protocols, governance, and compliance.

Provides advanced, customer-facing troubleshooting and technical solutions for strategic Databricks customers, specializing in Spark, data engineering, ML, and AI workloads. Requires 8+ years in distributed computing, production-scale Spark solutions, cloud and CI/CD expertise, and fluent Japanese with business-level English.

Provides on-site operational oversight for Traba workers and client leadership, coordinating onboarding, scheduling, worker support, staffing coverage, and issue resolution in a fast-paced warehouse or manufacturing environment. Requires customer-facing experience, strong communication, and bilingual capability.

Own and operate wireless/corporate networks (Wi-Fi, campus LAN, remote access) across multi-site offices and industrial environments for an AI compute infrastructure company. Requires experience designing/deploying Wi-Fi in challenging RF settings, strong automation skills, and a focus on reliable, "boring" networks.

Leads the scaled customer success strategy for SMB and mid-market customers, driving adoption, retention, and expansion through digital programs, health scoring, automation, and targeted human engagement. The role manages customer-facing teams and requires substantial customer success leadership experience in SaaS or digital health.

Provides operational and administrative support to Client Success Leads by coordinating projects, maintaining client data, preparing reports, and resolving routed client issues. Requires at least one year of relevant experience, strong organization, communication, and attention to detail.

Own a Mid-Market book of business driving renewals, expansion, and retention for a scientific SaaS platform. Build relationships with scientific and operational stakeholders while managing the full commercial lifecycle.

Own end-to-end payroll and payroll tax correction cases, from investigating discrepancies and amending records and filings to reconciling financial impacts and communicating outcomes to partners. The role requires 3–4 years of payroll or tax experience, multi-jurisdiction knowledge, analytical ability, and precise written communication.

Engages Spanish- and English-speaking cancer-care members through phone, text, and email, assessing needs and coordinating healthcare and community resources. The role requires at least two years of patient-facing navigation or coordination experience, strong communication skills, and success in a high-volume, metrics-driven environment.

Engages oncology-care members through phone, text, and email, assesses health and social needs, and connects them with clinical, community, and financial resources. Requires at least two years of patient-facing care coordination or navigation experience and comfort working in a high-volume, metrics-driven remote environment.

Owns Zoox’s enterprise audiovisual platform, including Zoom Rooms, conferencing hardware, digital signage, and site builds. The role provides advanced troubleshooting, vendor coordination, event support, and executive assistance while leading contractors and shaping the AV roadmap.

Provides high-volume phone and digital support to self-directed investors, including complex options order execution, position analysis, and brokerage platform assistance. Requires FINRA Series 3, 7, and 63 certifications, options and futures knowledge, and 2–3 years of related experience.

This role solves complex technical customer problems by debugging APIs, databases, logs, code, and production systems while partnering with Product and Engineering. It requires strong Python and SQL skills, clear communication, customer empathy, and a builder mindset; hardware-development experience is a plus.

Manages team performance and operations within underwriting, including hiring, scheduling, payroll, training, talent development, and performance improvement. Requires Mandarin fluency and a master’s degree or graduate coursework in risk management or finance; no prior experience is required.

This role drives adoption, retention, and expansion for a pooled customer portfolio through technical guidance and scalable digital programs. The ideal candidate has at least five years of technical customer-facing experience, strong API fluency, and a record of building automation or enablement systems.

Senior Customer Success Manager serving strategic Madrid-based customers in a hybrid role, acting as a technical advisor and account team leader. The role requires 7+ years in customer-centric technical roles, strong portfolio and revenue ownership, technical aptitude, and Spanish and English fluency.

Provides technical support and expert problem solving for enterprise MongoDB customers across databases, cloud infrastructure, architecture, performance, recovery, and security. The role requires strong troubleshooting, communication, customer-service, and systems or database experience.

Build, troubleshoot, test, and maintain software packages across Windows and macOS for PDQ’s package library. The role requires at least two years of technical experience, strong problem-solving and QA skills, attention to detail, and the ability to work independently.

Provides inbound and outbound member support for a pharmacy benefits management company, resolving issues, explaining benefits, and protecting sensitive health information. Requires two or more years of call center experience, strong communication and empathy, and onsite availability in Lehi during training.