Member of Technical Staff, IT

What You’ll Do

Own identity, access, and employee lifecycle systems

• Design and implement a centralized identity layer and access model across all systems (Okta or equivalent)
• Build onboarding and offboarding that is fast, automated, and reliable
• Ensure provisioning, deprovisioning, and access controls remain clean and auditable as the company scales

Build and standardize endpoint management

• Own a Mac-first environment end-to-end
• Scale MDM (Jamf, Kandji)
• Enforce security baselines, patching, and device compliance

Build and run IT

• Own day-to-day IT operations across identity, devices, SaaS, networking, and office infrastructure
• Troubleshoot and resolve issues directly—from employee problems to system and on-site failures
• Identify patterns and build systems to eliminate recurring issues as the company scales

Own corporate security fundamentals

• Implement and maintain endpoint security and access controls
• Partner with a GRC hire on SOC 2 Type II and ISO 27001
• Ensure audit readiness through real systems

Own SaaS and vendor ecosystem

• Rationalize and manage the company’s SaaS stack
• Own provisioning, licensing, and lifecycle management
• Partner with finance and leadership on procurement decisions

What “Great” Looks Like

• New hires are fully provisioned in minutes
• Access is clean, minimal, and auditable across all systems
• MDM coverage is near 100% with strong security posture
• Office IT is invisible because it works flawlessly
• SOC 2 / ISO readiness is supported by real infrastructure

Who You Are

• End-to-end IT ownership. You’ve owned identity, devices, SaaS administration, endpoint security, networking, and internal systems.
• Hands-on systems experience. You’ve implemented tools like Okta, Jamf/Kandji, SentinelOne/CrowdStrike, VPN/ZTNA/Tailscale, and SaaS provisioning workflows.
• Builder mindset. You turn messy, ad hoc processes into scalable systems instead of just fixing one-off issues.
• AI-first instincts. You’re excited to work at an AI-first company and use AI to move faster, automate work, and improve internal systems.
• High ownership and urgency. You don’t wait for perfect requirements or handoffs; you figure out what matters and drive it to completion.
• Strong internal customer orientation. You support employees directly while building systems that make support less manual over time.
• Practical security judgment. You can balance access controls, endpoint posture, audit readiness, and business speed.
• Clear communication. You can explain tradeoffs, document decisions, and partner with Finance, Security, and GRC.
• Scaling experience. Ideally, you’ve supported a Mac-first, in-person company in the ~100–500 employee range.

Benefits

• Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health.
• Time off: Unlimited PTO + 12 paid company holidays.
• In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup.
• Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan
• Team Culture: Monthly office activities and frequent optional team happy hours.