Sr Staff Information Systems Engineer

Responsibilities

• Own and evolve identity platforms and lifecycle workflows (joiner/mover/leaver, group access, contractor lifecycle, privileged access, and access reviews) with focus on least privilege, auditability, and scale.
• Own AWS-based IT infrastructure including access patterns, networking, logging, and monitoring; define secure operational standards.
• Design and maintain automations across the IT stack using ServiceNow, Okta Workflows, scripting, APIs, and webhooks.
• Provide senior technical ownership of ServiceNow architecture, workflows, integrations, and data quality.
• Establish scalable standards and guardrails for IT-owned systems; act as senior reviewer for new implementations and complex changes.
• Support enterprise AI tools and agent frameworks with safe adoption patterns, access controls, and governance.
• Serve as Tier 3 escalation for complex incidents; participate in on-call rotation.
• Partner with Security during incidents for containment, access changes, triage, evidence gathering, and recovery.

Requirements

• 8+ years in corporate IT or systems engineering with meaningful ownership of identity, SaaS, endpoint, and/or cloud systems in a high-growth, remote-first environment.
• Strong hands-on experience with AWS for internal IT systems (IAM, networking, logging, monitoring, secure administration) and ServiceNow administration (workflows, catalog design, incident/change processes, integrations, reporting).
• Strong scripting experience using Python, PowerShell, Bash, or similar; comfort with REST APIs, JSON, and event-driven workflows.
• Proven ability to independently lead technical initiatives, shape architecture, and influence cross-functional decisions; strong written documentation skills.
• Experience setting up or operating log management and observability platforms (Grafana, Kibana, Elasticsearch, Cribl Search, or similar).
• Deep hands-on experience with enterprise identity platforms such as Okta (SSO, lifecycle workflows, access policy design, group-based access models).
• Demonstrated ownership of macOS and/or Windows endpoint management (MDM, provisioning, patching, compliance, baseline security controls).

Nice-to-Haves

• Experience administering core business platforms such as Okta, Google Workspace, Slack, Zoom, Atlassian, Glean.
• Experience designing or operating automations with Okta Workflows, Serval, Zapier, or similar.
• Experience evaluating or supporting enterprise AI tools such as Claude, Gemini, Glean.
• Familiarity with MCP-based integrations and practical guardrails for AI-assisted workflows.
• Experience supporting ITGC, SOX/IT controls, access reviews, or audit processes.
• Experience with Jamf, Intune, Kolide, or similar endpoint tooling.
• Prior experience in a rapidly scaling, distributed company.