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Giga

Giga

San Francisco, CA

AI agents for enterprise customer support

About

Giga builds AI agents for voice, chat, and multi-modal interactions that handle complex enterprise support workflows with high accuracy and scale. They serve large B2C companies like DoorDash, automating customer service and operations to improve resolution rates and speed. This enables natural, compliant conversations at massive scale across languages and regions.

Tech stack

Python, TypeScript, Kubernetes, Postgres, Django, FastAPI, Node.js, AWS, Next.js, React, JavaScript, ClickHouse, Terraform, Docker, Redis

Perks & benefits

Health insurance, Free lunch, Wellness stipend, 401k, Parental leave, Commuter benefits

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Open jobs

19
Giga

Giga

San Francisco, CA

Chief of Staff
$215k+/yrOn-site3+ YOEBusiness Operations

Chief of Staff to the CEO, owning executive-office operations, planning rhythms, board and fundraising support, and complex cross-functional initiatives. The role requires 3+ years in strategy, business operations, or operator roles, strong judgment and writing, and familiarity with LLM products and inference economics.

Giga

Giga

San Francisco, CA

Senior Forward Deployed Engineer
No salary listedOn-site5+ YOESolutions Architecture

Senior Forward Deployed Engineer owning complex enterprise AI agent deployments for Fortune 500 customers. Architect systems, build integrations and tooling, mentor team, debug production issues in real-time voice environments, and drive product improvements from customer learnings. Requires 5+ years production software engineering, Python/cloud expertise, and hands-on LLM agent experience.

Giga

Giga

San Francisco, CA

Staff Product Designer
$240k+/yrOn-site8+ YOEProduct Design

Staff Product Designer owning large surface areas at an AI agent platform for enterprise automation. Lead strategy, research, design systems, and mentoring for novel conversational/agentic interfaces; 8+ years experience with zero-to-one products required.

Giga

Giga

San Francisco, CA

Forward Deployed Engineer I/II
$100k+/yrOn-site1+ YOESolutions Architecture

Serve as technical interface building and deploying AI agents for enterprise customers. Own full agent lifecycle from discovery through production monitoring and iteration.

Giga

Giga

San Francisco, CA

Staff Swift Engineer
$200k+/yrOn-site8+ YOEiOS Engineering

Lead development of iOS SDKs for embedding real-time AI agents into mobile apps, owning architecture, native integrations, UI/animations, and performance. Requires 8+ years native iOS/Swift experience and strong UX sensitivity.

Giga

Giga

San Francisco, CA

Enterprise Sales Development Representative
$80k+/yrOn-site1+ YOESales Development

Prospects enterprise accounts through outbound calls, emails, and social outreach to qualify leads and book meetings for Account Executives in a fast-paced AI sales team. Requires 1+ years B2B tech/SDR experience and strong phone communication skills.

Giga

Giga

New York, NY

Founding Engineering Manager
$210k+/yrOn-site8+ YOEEngineering Management

Lead engineering team, hire for Toronto site, drive technical strategy and architecture for AI agent platform. Requires 8+ years experience, hands-on coding, system design expertise, and scaling large systems.

Giga

Giga

San Francisco, CA

Senior QA Lead
$160k+/yrOn-site7+ YOEQA Engineering

Leads QA for AI agent platform, building test strategies, validating voice/chat/email agents for accuracy and edge cases, manages distributed offshore team, and owns release quality gates in fast-paced environment. Requires 7+ years QA experience with non-deterministic products.

Giga

Giga

San Francisco, CA

Senior Security Engineer
$210k+/yrOn-site4+ YOESecurity Engineering

Builds security systems for AI agents platform handling sensitive customer data, including application security, access controls, and automated tooling. Requires 4+ years security engineering experience with strong coding skills across app, infra, and cloud security.

Giga

Giga

New York, NY

Senior Backend Engineer
$200k+/yrOn-site5+ YOEBackend Engineering

Senior Backend Engineer building infrastructure and systems for real-time AI agents at Giga, including analytics pipelines, hallucination detection, and browser agents. Requires 4+ years backend experience with Python, TypeScript, and cloud infrastructure; strong ownership in ambiguous, high-scale environments.

Giga

Giga

New York, NY

Staff Backend Engineer
$200k+/yrOn-site7+ YOEBackend Engineering

Leads backend system architecture, owns high-stakes projects, and drives technical strategy for scalable AI agent infrastructure. Requires 7+ years backend experience building scalable systems with Python/Django/FastAPI.

Giga

Giga

San Francisco, CA
Enterprise Sales Director
No salary listedOn-site5+ YOEAccount Management

Owns and expands relationships with Fortune 1000 enterprise accounts, driving multi-million-dollar deals and POCs to partnerships. Requires 5+ years strategic SaaS sales experience building executive relationships in fast-paced environments.

Giga

Giga

Dallas, TX
Regional Vice President of Sales
No salary listedHybridAccount Executive

Leads a team of Enterprise Sales Directors to drive new business and expansion in a designated region for an AI-powered customer experience platform. Requires proven track record in high-growth SaaS sales leadership, quota overachievement, and coaching with MEDDPICC methodology.

Giga

Giga

San Francisco, CA

Social Content Manager
$100k+/yrOn-siteContent Marketing

Owns daily content creation, editorial voice, and performance analysis for X and LinkedIn to build organic attention for an engineering-first AI company. Requires proven social media presence, high shipping cadence, and sharp judgment on B2B tech content.

Giga

Giga

San Francisco, CA

Senior Frontend Engineer
$200k+/yrOn-site5+ YOEFrontend Engineering

Leads development of responsive, accessible frontend applications and design systems using React and Next.js for enterprise customer experiences. Requires 5-7 years experience, startup background preferred, and onsite commitment.

Giga

Giga

San Francisco, CA
Senior Backend Engineer
$200k+/yrOn-site4+ YOEBackend Engineering

Builds backend infrastructure powering real-time AI agents, including data pipelines, analytics (ClickHouse migration), hallucination detection, and browser agents. Requires 4+ years backend experience with Python/Django/FastAPI, TypeScript/Node.js, and cloud infra like AWS/Kubernetes.

Giga

Giga

San Francisco, CA

Staff Backend Engineer
$290k+/yrOn-site7+ YOEBackend Engineering

Staff Backend Engineer leads complex projects, designs scalable system architecture for AI agent infrastructure, owns high-stakes initiatives, and mentors through hands-on coding. Requires 7+ years backend experience with Python/Django/FastAPI and cloud infrastructure expertise.

Giga

Giga

San Francisco, CA
Senior / Staff Forward Deployed Engineer
$180k+/yrOn-site4+ YOESolutions Architecture

Leads customer engagements to deploy AI agents, designs and ships production-ready solutions with backend code and integrations, owns full development lifecycle, and mentors engineers. Requires 4+ years hands-on engineering and customer-facing experience, CS degree or equivalent.

Giga

Giga

San Francisco, CA
Software Engineer I / II
$160k+/yrOn-site1+ YOEBackend Engineering

Build backend systems powering AI agents for customer experience, including data pipelines, agent infrastructure, log visualization, and dynamic knowledge features. Requires 1-3 years experience, curiosity, quick iteration, and shipping focus in a startup environment.