Staff Product Designer

What you'll do

• Translate highly complex enterprise needs into experiences that evolve naturally as the product matures — including conversational and agentic interfaces that have no established playbook
• Serve as the directly responsible designer for experiences across a large product surface area
• Lead research with enterprise customers and use insights to drive product strategy
• Be an author to help evolve the design system
• Set and uphold quality standards collaboratively with design and engineering leaders
• Mentor designers (up to ~20% of your time), participate in hiring, and help leadership kick off large, novel initiatives
• Influence prioritization and present evidence for design decisions

What we're looking for

• Roughly 8+ years of product design experience, including demonstrated success on zero-to-one products across multiple industries
• In each organization you join, you raise the quality bar of the product experience while meeting business metrics and goals
• Track record of designing novel interaction experiences that scale across use cases, personas, and customer lifecycles
• Strong skills across the product design spectrum: from leveraging user research and quantitative product insights, to designing complex UX systems, and driving differentiation through visual design, delight, and magic moments
• Mentored other teammates and junior designers in craft, strategy, and execution
• Lean on collaboration and communication skills to build cross functional relationships across peer departments including GTM, engineering, and within customers
• Capture attention and garner trust from teammates up to leadership levels
• Show up with a “yes, and” attitude — under pressure your default is optimism and positivity

Bonus points

• Experience designing AI-native products — you've shipped experiences where models, agents, or generative UX are the product, and you understand designing for non-deterministic systems
• Fluency with AI tooling in your own workflow — prompt-driven design, AI-assisted prototyping and research synthesis — and judgment about when to use it
• A technical lean: design engineering, high-fidelity prototyping in code, or front-end experience (React or similar) — you can build what you design, or get close
• Ability to speak with technical stakeholders in their own language

Perks & Benefits

• Competitive base + bonus + equity
• Catered lunch daily
• Dinner stipend
• $500/month wellness & commuter benefit (gym, fitness classes, mental health)
• 401(k) plan
• Medical, dental, and vision coverage