Software Engineer I / II
Build backend systems powering AI agents for customer experience, including data pipelines, agent infrastructure, log visualization, and dynamic knowledge features. Requires 1-3 years experience, curiosity, quick iteration, and shipping focus in a startup environment.
About the job
What You'll Work On
- Atlas: Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platform resources
- Activity Stream: Log visualization with filters, timestamps, and frequency charts to give visibility into agent behavior
- Dynamic knowledge: Adding time-based knowledge (like ongoing incidents) that auto-updates from sources like status pages
- Agent memory: Conversation awareness and recent interaction lookups so agents remember context across sessions
As an early-career engineer, you'll be paired with senior engineers on larger initiatives while also owning smaller projects end-to-end as you ramp up.
You Might Be a Fit If
- 1-3 years of professional software engineering experience
- Curious and ask good questions—you want to understand why things work, not just how
- Can take feedback well and iterate quickly
- Prefer shipping over perfection but still care about quality
- Want to grow at a startup where you'll have real responsibility early
Perks & Benefits
- Catered lunch daily
- Dinner stipend
- $150/month wellness benefit (gym, fitness classes, mental health)
- 401(k) plan
- Paid parental leave (12 weeks maternal, 6 weeks paternal)
- Commuter benefits
- Medical, dental, and vision coverage
Skills
Python, JavaScript, Slack Api, Data Pipelines, AI Infrastructure, Log Visualization, Natural Language Processing, Kubernetes, React, Postgres
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