Senior Forward Deployed Engineer

What You'll Do

• Own the hardest deployments end-to-end: Architect agent systems for Fortune 500 environments, build enterprise integrations, and make the scope/speed/quality trade-off calls that ship production agents on aggressive timelines.
• Be the technical anchor of your pod: Set the engineering bar through design and code reviews, mentor FDE I/II engineers, and serve as the escalation point for the hardest live issues — real-time voice latency, telephony edge cases, integration failures, agent quality regressions.
• Build leverage, not just deployments: Create the eval harnesses, deployment tooling, debugging infrastructure, and reusable patterns that compound across every pod.
• Drive the product feedback loop: Turn deployment learnings into prototypes and concrete asks, and work directly with core engineering to land platform improvements.
• Face the customer as a technical peer: Run architecture discussions with customer engineering leaders and be the person they trust when production breaks.

Who You Are

• Strong engineering foundation: 5+ years of production software engineering, ideally at companies known for high engineering bars. You've shipped and operated real systems at scale.
• Deep on the stack: Expert in Python, APIs, cloud infrastructure, CI/CD. You debug distributed systems under pressure and learn new integration surfaces quickly.
• AI-native: Hands-on with LLM agent systems — orchestration, tool calling, evals, context engineering — and the latency budgets real-time voice demands (or the chops to ramp fast).
• Customer-tolerant: You can sit across from enterprise stakeholders, translate ambiguity into a plan, and stay calm when production is on fire in front of them.
• High agency: You find the highest-leverage problem and go, with limited or no guidance.

Nice to Have

• Prior forward deployed / solutions engineering at an AI or enterprise software company
• Real-time voice or conversational AI experience
• Early-stage startup experience

Perks & Benefits

• Competitive base + bonus + equity
• Catered lunch daily
• Dinner stipend
• $500/month wellness & commuter benefit (gym, fitness classes, mental health)
• 401(k) plan
• Medical, dental, and vision coverage