Presales Solutions Engineer
Supports enterprise prospects through technical demonstrations, customized LMS trials, use-case development, integration guidance, troubleshooting, and RFI responses. Requires strong communication, problem-solving, stakeholder-management, and client-facing sales-support skills.
About the job
Responsibilities
- Conduct technical online demonstrations for prospective clients.
- Create and customize trial portals to demonstrate the LMS's capabilities and value.
- Develop prospect use cases and address integration questions.
- Troubleshoot prospect issues in the LMS.
- Respond to technical and functionality questionnaires.
- Support proposal responses to RFIs by providing technical and use-case information.
- Attend onsite demonstrations with Account Executives and Sales Executives.
- Collaborate with Sales and Account Executives throughout the prospect journey.
Requirements
- Innovative mindset with strong critical-thinking and complex-problem-solving abilities.
- Results-oriented approach and proven ability to manage multiple priorities and large-scale timelines, particularly for enterprise projects or clients.
- Strong interpersonal, communication, and influencing skills.
- Ability to build relationships with enterprise stakeholders.
- Post-secondary degree or certification, ideally in business, technology, or a related field.
Nice to Have
- Technical background combined with client-facing sales-support experience.
- Experience supporting enterprise clients or large organizations.
- Experience in SaaS, software sales, or sales support.
- Exposure to enterprise contracts, solution selling, or complex deal structures.
Technologies
- AbsorbLMS
- Salesforce
- SharePoint
- Confluence
- Zoom
Compensation and Benefits
- Fully remote-first work with flexible work arrangements.
- Health and wellness benefits, retirement savings programs, bonus-plan eligibility, paid time off, and medical and dental benefits based on country of location.
- New-hire equipment allowance and monthly flex allowance.
- Career growth and internal mobility opportunities.
Skills
Absorblms, Salesforce, Sharepoint, Confluence, Zoom, SaaS, Solution Selling, Technical Demonstrations
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