Sales Development Representative
Engages inbound and target-account prospects through research, multichannel outreach, and discovery conversations while partnering with sales to generate pipeline. Requires fluent Hindi and English, strong communication and organization, and technical curiosity.
About the job
Responsibilities
- Build and maintain knowledge of Grafana technology, competitors, the open-source ecosystem, and industry trends.
- Follow up on inbound leads efficiently.
- Proactively reach target-account leads through email, social media, and phone.
- Use Salesforce and Grafana dashboards for lead and account management and research.
- Research prospects and accounts to prioritize and customize outreach via email and LinkedIn.
- Conduct discovery conversations to understand users’ needs and goals, provide relevant resources, and explain how Grafana can help.
- Consistently meet new-business opportunity and pipeline targets.
- Collaborate with marketing, sales, and other cross-functional teams.
Requirements
- Fluency in Hindi and English.
- Clear and concise written and verbal communication.
- Strong organizational skills and ability to prioritize multiple tasks.
- Openness to feedback and coaching.
- Resourcefulness, proactivity, adaptability, and a team-first attitude.
- Willingness to take ownership of tasks and maintain high-quality work.
- Technical curiosity and interest in observability and open-source technology.
Compensation
- On-target earnings in India: INR 2,000,000–3,000,000 annually.
- Restricted Stock Units (RSUs) included.
- Eligibility for quarterly bonuses of $2,000 USD based on manager business objectives.
Skills
Salesforce, Grafana, LinkedIn, Email Outreach, Lead Generation, Account Research, Discovery Conversations, Open Source, Observability, Artificial Intelligence
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